Tony Honda Hilo

Exceptional service As always Lori Taylor in the service department knows the true meaning of customer service. She is great to work with. We value and trust her recomme As always Lori Taylor in the service department knows the true meaning of customer service. She is great to work with. We value and trust her recommendations. More

Awesone service from a substitute Justin Iida helped me because my regular service advisor, Clint DeSilva was busy. He went out of his way to provide excellent service. People like Jus Justin Iida helped me because my regular service advisor, Clint DeSilva was busy. He went out of his way to provide excellent service. People like Justin makes going to Honda very pleasant. More

Great staff! Loved my salesperson, thank you Michael! He was easy and a delight to work with. Finance department was extremely helpful as well, everyone treated me Loved my salesperson, thank you Michael! He was easy and a delight to work with. Finance department was extremely helpful as well, everyone treated me with respect. And, love my car! I'm used to a good driving experience, the Honda Fit is exceptional. More

just like doing business the old fashioned way...hand shake. No pressure no hassle ...no gimmicks.friendly sales team. No dealer like this one in Hilol..what more can you ask for?Best bar none! No pressure no hassle ...no gimmicks.friendly sales team. No dealer like this one in Hilol..what more can you ask for?Best bar none! More

awesome customer service dealership makes you feel welcomed as a person, not just a number & reassures the problem is addressed & fixed the first time giving you the feelin dealership makes you feel welcomed as a person, not just a number & reassures the problem is addressed & fixed the first time giving you the feeling of confidence from a personnel level. More

New to Honda This was my first taking my 2016 CRV into the Honda Service Center. Who ever is running this place seems to be all about customer service. Everyone is This was my first taking my 2016 CRV into the Honda Service Center. Who ever is running this place seems to be all about customer service. Everyone is very friendly and helpful. I brought my car in at its schuldule time and they started working on it right away. Hope this customer service keeps up if I ever need them for something major. More

Amazing!!! I went in to big island Honda Hilo today with my wife and two-year-old daughter. We had the greatest experience in our life buying a car. Everyone wa I went in to big island Honda Hilo today with my wife and two-year-old daughter. We had the greatest experience in our life buying a car. Everyone was super helpful super friendly and had awesome customer service!! The sales rep that helped my wife and I name was Jun. He went above and beyond making us feel as if we were at home. If you are in the market for a car go in and ask for Jun at big island Honda Hilo!!! More

Pleasant, professional and accommodating staff I enjoyed working with Dean as he was honest in his dealings and tried his best to satisfy his customer. I appreciated the service he provided to me. I enjoyed working with Dean as he was honest in his dealings and tried his best to satisfy his customer. I appreciated the service he provided to me. More

Oil change and recall work The staff here were extremely friendly and helpful. I had to wait a lot longer than I expected which is why I put down a 4. I left my vehicle at 11 The staff here were extremely friendly and helpful. I had to wait a lot longer than I expected which is why I put down a 4. I left my vehicle at 11:15AM and was told it would be ready by early afternoon. It wasn't ready until after 4PM. More

Customer service Good customer service and easy to work with. Dean had all the answers and was very courteous in all facets of this dealing. Thank you Vince for maki Good customer service and easy to work with. Dean had all the answers and was very courteous in all facets of this dealing. Thank you Vince for making this a pleasant and happy experience... More