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Tonkin Gladstone Hyundai

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.6
1,074 Reviews
In the heart of Milwaukie, OR, just 10 minutes from downtown Portland on McLoughlin Boulevard, we have an expansive selection of new Hyundai cars and crossovers as well as a great inventory of used and certified pre-owned vehicles. Of course, we also offer competitive auto financing, and have all your auto service and maintenance needs covered. We serve the following towns and cities: Milwaukie, Portland, Vancouver WA, Gresham, Hillsboro, Beaverton, Newberg, Oregon City, Happy Valley, Sunnyside, Tualatin, Tigard, Seattle, Tacoma, Olympia, Eugene, Salem, Bend, Medford, and beyond!
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19300 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 1,074 reviews

April 29, 2023

Forgot tire rotation in a normal service. (Scratched rim on left front was in same position). Makes me wonder about the things I can’t check, do I trust them? Otherwise very good service. More

by PORTLANDTAFFY
Recommend Dealer
No
Employees Worked With
Victor Hernandez
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May 02, 2023 -

Tonkin Gladstone Hyundai responded

This review is very concerning to receive. We want the most for our guests, and I would appreciate the chance to speak with you so I can better address this feedback and help fix things. If you are willing, please contact me directly. Thank you, John Shipman - Service Manager - 503-258-5730

April 28, 2023

Amazing customer service! I was very pleased and satisfied with all the work that was done More

by ANDYNKIMSMOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary from the service department , Ryan Delle Grazie
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Apr 28, 2023 -

Tonkin Gladstone Hyundai responded

Thank you for sharing your support of the Tonkin Gladstone Hyundai team, Andy!

April 27, 2023

Logan is the best car salesman we have ever had. He is the most thoughtful and respectful guy. He was patient with us and worked so hard to get us in the vehicle we wanted for the price we needed. More

by Jmcannon13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Haymoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lapine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Tonkin Gladstone Hyundai responded

We're over the moon Logan could be the ideal salesperson for you! It's wonderful that he hit the mark with fantastic customer service and got you the vehicle you had your eyes on for a price that worked. From all of us at Tonkin Gladstone Hyundai, enjoy your new ride!

April 27, 2023

Good service friendly dealers not pushy took care of the one problem with the dashboard in a timely manner More

by KEITHP754
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Basta
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Apr 27, 2023 -

Tonkin Gladstone Hyundai responded

Thank you so much for the support! - The Tonkin Gladstone Hyundai team

April 27, 2023

Reasonably good experience. Grateful for a quick negotiation on the car. Could have used less pressure on the dealer added options. More

by KYPWALLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Basta, Ali Geramimafi, Victor Hernandez, Dane Walen
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Apr 27, 2023 -

Tonkin Gladstone Hyundai responded

We're glad to hear that you had an overall positive experience at Tonkin Gladstone Hyundai and that negotiations went quickly. We apologize for any pressure you may have felt and will take your feedback to heart. Thank you for your business!

April 26, 2023

Great people to work with, in and out in very timely manner! Definitely recommend buying from Tonkin. More

by PAPAHANSEN80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Haymoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehdi Jamil, Ali Geramimafi
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Apr 26, 2023 -

Tonkin Gladstone Hyundai responded

We're so glad to hear that our team at Tonkin Gladstone Hyundai was able to assist you in a timely manner and make your car-buying experience a positive one! We hope you enjoy your new vehicle!

April 26, 2023

always professional take care of my needs especially when I have a serious problem. Knowledgeable to the extent that what I describe the problem sound they usally figure out what is wrong right there and th More

by SCOTTPROVINZANO
Recommend Dealer
Yes
Employees Worked With
Daniel Boege
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Delle Grazie
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Apr 26, 2023 -

Tonkin Gladstone Hyundai responded

We appreciate your kind words, Scott! Our team at Tonkin Gladstone Hyundai takes pride in providing knowledgeable and professional service, especially when it comes to serious problems. Thank you for trusting us with your vehicle needs!

April 25, 2023

Prompt, professional, and personal! 10/10 would and will definitely be back every time I need service. More

by Gregg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary
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Apr 25, 2023 -

Tonkin Gladstone Hyundai responded

We're so glad to hear that you had a prompt, professional, and personal experience with us, Gregg! Thank you for choosing Tonkin Gladstone Hyundai for your service needs. We appreciate your support and look forward to serving you for your next service!

April 25, 2023

I was overcharged for half done work. Customer service and professionalism were non-existent. I was also given a loaner car with expired tags. More

by ZAIDBRADFIELD
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Shipman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Delle Grazie
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Apr 25, 2023 -

Tonkin Gladstone Hyundai responded

We strive to make our customers' experiences as seamless and enjoyable as possible, so it's very disappointing to see we've let you down. I'm concerned to read that there was an oversight in completing the work and in providing updated tags on your loaner vehicle, and I would like to speak with you about this directly so we can sort things out here. Please reach out to me at your earliest convenience. Thank you, John Shipman - Service Manager - 503-258-5730

April 24, 2023

I use the service center here regularly to care for my Hyundai vehicle. I have always had a great experiance here. The team is knowledgebale and cares about its customers. I feel like the service team tak More

by AHAN4
Recommend Dealer
Yes
Employees Worked With
Ryan Delle Grazie
Report | Print
Apr 24, 2023 -

Tonkin Gladstone Hyundai responded

We appreciate your loyalty and kind words about our service center here at Tonkin Gladstone Hyundai! Our team is committed to providing knowledgeable and personalized care for each of our customers' vehicles. Thank you for recognizing our efforts and we look forward to seeing you again down the road!

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