Tomball Ford

2016 Ford Fusion Energi Jana Baker was phenomenal, I could not possibly be more pleased with the service I received from her. She was quick, efficient and did not waste my ti Jana Baker was phenomenal, I could not possibly be more pleased with the service I received from her. She was quick, efficient and did not waste my time. I got exactly what I wanted for what I wanted to pay. I am very pleased with my experience. More

Great First i was disappointed because Jorge Lopez was not George Lopez " 'member, why you crying". Just kidding. Jorge helped me with my purchase of my 201 First i was disappointed because Jorge Lopez was not George Lopez " 'member, why you crying". Just kidding. Jorge helped me with my purchase of my 2016 F-150. He was very knowledgeable and helpful in any questions i had. Dealt with what i needed and was looking for. I would look for Jorge in my next purchase of a Ford product. This was my second purchase of a vehicle from Tomball Ford. I would highly recommend Jorge and Tomball Ford. More

Great service department Jason Bradley has helped us so many times with excellent service advise and fast service. He took good care of my wife when she had car issues. Jason Bradley has helped us so many times with excellent service advise and fast service. He took good care of my wife when she had car issues. More

Wont Honor a Deal they Approved - No Leadership Here Online rep and manager approved a deal. I get there after being called to see if i was still coming to make the deal. When i show up, the online rep a Online rep and manager approved a deal. I get there after being called to see if i was still coming to make the deal. When i show up, the online rep and the manager that approved the deal are unwilling to meet me. They hand me off to someone else who knows nothing about our deal and laughs and says that deal can never happen. When complaining to management, which you have to do online and through the BBB because they do not want to meet you face to face to find out the issue, the management team doesnt even call you. They hide behind their computers, they dont listen to what you have to say and brush you aside. Their own customer relations manager let me know i was right by stating that she would bring the issue up in weekly manager/ownership meetings, as a learning experience so this type of situation doesnt happen again. They say im right, but still dont honor their screw up or make an attempt to get close. Be very aware of the bait and switch they have going on at this location. Horrible morals, no ethics, they dont even trust themselves to stand behind their own word. It must not take much to be awarded anything from Ford if this dealership wins awards. More

Service Experience Service Rep. Glenn Mcferon did an excellent job to get my pickup service and repaired. He saw that I was in and out in a reasonable time. He is frie Service Rep. Glenn Mcferon did an excellent job to get my pickup service and repaired. He saw that I was in and out in a reasonable time. He is friendly and honest. More

Buying at Tomball There's a reason I bought my 2001 F-150 and my 2016 F-250 at Tomball Ford. Quality service! With sales staff like Jana Baker and service personnel l There's a reason I bought my 2001 F-150 and my 2016 F-250 at Tomball Ford. Quality service! With sales staff like Jana Baker and service personnel like Candy; I'll continue to drive 2 hours to buy my Fords at Tomball. More

Beware Dont waste your time. They are not an honest dealer. Everyone I talked to here jerked me around, lied and would not live up to what they promised. Dont waste your time. They are not an honest dealer. Everyone I talked to here jerked me around, lied and would not live up to what they promised. More

Service Experience! On my most recent service work Glenn Mcferon did an outstanding job taking care of my needs. Repairs were done in a timely manner he was very helpful On my most recent service work Glenn Mcferon did an outstanding job taking care of my needs. Repairs were done in a timely manner he was very helpful and courteous in working with me. Thanks! More

Happy to buy another Ford Jason Bradley was a very convincing Ford rep.Goodexperience and support from management when needed. This is the 3rd Ford i have bought at Tomball for Jason Bradley was a very convincing Ford rep.Goodexperience and support from management when needed. This is the 3rd Ford i have bought at Tomball ford and i hopeto buy more. More

jorge lopez is the man!! I just purchased a 2016 f150 from Tomball Ford and my experience was great. Mr jorge lopez is a class act. By the end of the deal he felt more like an I just purchased a 2016 f150 from Tomball Ford and my experience was great. Mr jorge lopez is a class act. By the end of the deal he felt more like and old friend than my salesman. Keep doing what you do Jeorge!God bless. More