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Tom Wood Subaru
Indianapolis, IN
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive!
We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,061 reviews
February 27, 2019
Quick and nice Very quick turnaround. Nice people. They went above and beyond. The service area was very clean. And they washed my car which was really nice. Very quick turnaround. Nice people. They went above and beyond. The service area was very clean. And they washed my car which was really nice. More
by Subarucrosstrek
Employees Worked With
February 27, 2019
Excellent Service Excellent service, very informative about what was being done to my car while it was in for service. Completed a comprehensive check on the entire ve Excellent service, very informative about what was being done to my car while it was in for service. Completed a comprehensive check on the entire vehicle. More
by Indy Dar
Employees Worked With
Victor
February 27, 2019
We really felt the above and beyond customer service We really felt like we were valued during our buying experience. Greg Begley was amazing and went above and beyond our expectations. My husband works We really felt like we were valued during our buying experience. Greg Begley was amazing and went above and beyond our expectations. My husband works for SIA and he felt greatly appreciated by the staff. We had 2 different transactions to make (1 car leased and 1 car bought) and it couldn't have gone any quicker or smoother in my opinion. Thank you for making this experience a great one! More
by Cflint
Employees Worked With
February 26, 2019
Excellent Experience Wanted to lease a new legacy and heard great things about Tom Wood and Nick in particular and I can say it was all true. Great people and clean place, Wanted to lease a new legacy and heard great things about Tom Wood and Nick in particular and I can say it was all true. Great people and clean place, was out of there quickly and felt great about my purchase. I would highly recommend going here More
by Mohill93
Employees Worked With
February 24, 2019
Jerremy provided great service Appreciated Jerremy's sales expertise. No pressure, no stress. Jerremy Monroe communicated with us and kept us abreast of the deal. He was a gentleman Appreciated Jerremy's sales expertise. No pressure, no stress. Jerremy Monroe communicated with us and kept us abreast of the deal. He was a gentleman with every communication and meeting. He was timely in all aspects of the deal and honest. Pleasant experience. We will be a return customer with this salesman! Unfortunately the finance man was curt and not so pleasant. We were already approved and paperwork completed so it was just the signing and finalizing. We entered his office, he did not introduce himself or offer to get a third chair (three of us were there to purchase new vehicle). After we signed the first form I had to ask, "Who are you?". Lucky for Subaru that Mr.. Monroe's positive attitude and professional demeanor out weighed our experience with the financial guy and helped us have a positive experience. More
by Max Carnage
Employees Worked With
JERREMY MONROE
February 23, 2019
A Great Experience This was about as pleasant and easy a process as buying a new car can be. Our salesperson (Nick) and the entire staff went out of their way to make us This was about as pleasant and easy a process as buying a new car can be. Our salesperson (Nick) and the entire staff went out of their way to make us feel comfortable and that our time was valued. It’s easy to make a very high recommendation. More
by RotoTok
Employees Worked With
February 23, 2019
Rich Ruden ascent purchase Chriss was awesome no games and great service. Easy in and out finance easy process and no up sell Anxious to drive new car. Would recommend Chriss was awesome no games and great service. Easy in and out finance easy process and no up sell Anxious to drive new car. Would recommend More
by Rudenr
Employees Worked With
CHRISS CHEATHAM
February 22, 2019
efficient and friendly The most pleasant and efficient car buying experience I remember. Each step of the process went very smoothly and without any stress or confusion. The most pleasant and efficient car buying experience I remember. Each step of the process went very smoothly and without any stress or confusion. My salesman was knowledgeable and helpful in explaining any questions. Even though there were quite a few documents to review and sign, it was very simple. I would recommend Tom Wood to my friends. Thanks to Mike and Max. More
by oldguy
February 22, 2019
2019 Legacy Purchasing Experience We purchased the above Legacy from Tom Wood while vacationing in Florida. Lots of electronic papers to complete, but it all came together - perfectly We purchased the above Legacy from Tom Wood while vacationing in Florida. Lots of electronic papers to complete, but it all came together - perfectly. Chriss Cheatham did an outstanding job of coordinating everything that needed to be done. It was done timely and probably more important - perfectly executed. Can't wait to get home and see our new car, now parked in the garage. Thank you Chriss. Ron & Diane W. More
by 2019 Legacy
Employees Worked With
Chad Adams, CHRISS CHEATHAM
February 20, 2019
Anexcellent experience as a walk-in I was on my way to a diifferent dealer when I decided to check out the Forester, which I knew was well reviewed. The receptionist put me in contact wi I was on my way to a diifferent dealer when I decided to check out the Forester, which I knew was well reviewed. The receptionist put me in contact with Chriss. I was immediately comfortable. I felt she was knowledgeable andlistened to my purchase goals. The rest of the purchase was straightforward. I left with a new (used). I was satisfied with all my interactions with staff. Chriss did a great job. More
by bobcuenca
