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Tom Wood Subaru

Indianapolis, IN

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If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,067 reviews

April 14, 2024

They were able to squeeze in my deal last minute and I was super appreciative. Informative and kind. More

by Beddowkylee05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Tom Wood Subaru responded

We are glad to hear that our team fit you in last minute! Thank you for sharing this feedback with the Tom Wood Subaru team.

April 11, 2024

Bad experience with Service. 36th month service. Express service, oil change, rotation, and inspection. At check-in, I specifically asked about the rotation, and was told yes. Se More

by Jeff Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Minton
Apr 11, 2024 -

Tom Wood Subaru responded

Jeff, I'm really sorry to read about your experience with our service department. It's important for us that all services are performed as promised and it seems we've fallen short in this case. Your concerns regarding the lack of communication from our team are also disappointing - you should have received a timely reply. We'd like to address these issues directly and work towards regaining your trust, so please reach out when you can. Thank you, Jerry Williams - Service Manager - (317) 705-7024

April 08, 2024

Dealership personnel were very friendly and helpful. The facility was very professional and welcoming. The service department is great. More

by Jghutchings1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe S. from service 5star, our finance guy 5star.
Apr 08, 2024 -

Tom Wood Subaru responded

We're glad to know you found our team at Tom Wood Subaru friendly and helpful. Thanks for your kind words about our facility and service department!

April 06, 2024

Mike is very helpful - this is our second Forester that he has helped us with. We feel so favorably about the previous Forester that we gave it to our granddaughter to commute to college! Nice reliable c More

by Swalker567
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Tom Wood Subaru responded

We're so glad to know that Mike has been able to assist you with your Subaru Forester purchases at Tom Wood Subaru. It's wonderful hearing how much trust you put in our vehicles, especially for such important journeys like college commutes! Thanks for making us your go-to dealer.

April 02, 2024

Exceptional service from beginning to end. We pulled into the lot and Mike was right there ready to assist. I went in expecting to leave without a vehicle as I had my eyes elsewhere. The servi More

by Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Tom Wood Subaru responded

We're so glad to know that Mike and our team at Tom Wood Subaru were able to exceed your expectations! Thanks for the high recommendation, we truly appreciate it. Safe travels!

March 30, 2024

Recommend both Mike Danielson and Tom Wood Subaru. No bait and switch or trying to sell you extras or something out of your price range. All purchase paperwork done in under an hour. Very happy wit More

by Bobweissmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Tom Wood Subaru responded

Bob, we're delighted to know that Mike and the rest of our team at Tom Wood Subaru made your car-buying experience a pleasant one. We appreciate you taking the time to share this feedback! Enjoy your new vehicle!

March 19, 2024

Greg was great! He went above and beyond to make sure every part of the car buying process went smooth. There was no feeling I was being pressured into anything. He More

by twwilburn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Tom Wood Subaru responded

We're so glad to know that Greg was able to provide you with a smooth car-buying experience at Tom Wood Subaru. We appreciate your feedback and hope you enjoy your new ride!

March 12, 2024

Tony was very helpful and knowledgeable. He helped make the car buying process go smoothly and we couldn’t be happier with our purchase. More

by Heather.a.fernandez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Tom Wood Subaru responded

Heather, we're delighted to know Tony provided you with a smooth car-buying experience at Tom Wood Subaru. We appreciate your business and hope to see you again in the future. Enjoy your new ride!

March 03, 2024

We had a very pleasant experience at Tom Wood Subaru. Our salesman was very friendly, knowledgeable and did not pressure us at all. The process was smooth and without surprises. More

by Pgirbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Baker
Mar 04, 2024 -

Tom Wood Subaru responded

It's great to know you had a pleasant experience with us at Tom Wood Subaru! We always aim for smooth transactions and knowledgeable service. Thanks for your feedback!

February 26, 2024

Had a great experience making my very first car purchase at Tom Wood! Mike Danielson was amazing and walked me through everything. The whole team was great! More

by Mstrout0307
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Adams
Feb 26, 2024 -

Tom Wood Subaru responded

We're so glad to know that your first car buying experience with us at Tom Wood Subaru was a positive one! It's great to see Mike and the team provided you with all the help needed. Thanks for sharing this review!

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