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Tom Wood Subaru

Indianapolis, IN

4.9
1,067 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,067 reviews

May 29, 2024

Mike and Tom Wood Subaru made finding a new car a very approachable and easy-going experience. He worked with us to get the color and trim I wanted even though we had to order it and was great about ensur More

by bmmilan64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Tom Wood Subaru responded

Thank you for sharing your experience! We're glad to hear that Mike and the team at Tom Wood Subaru made finding your new car a smooth process. Enjoy driving your new vehicle!

May 23, 2024

Very attentive, friendly and knowledgeable staff. Took the time to make certain I understood what had been done and why. Also coordinated with another department to get a written estimate on some d More

by saladheadindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 23, 2024 -

Tom Wood Subaru responded

We're glad to know our team at Tom Wood Subaru was able to provide you with attentive and knowledgeable service! Thanks for your confidence - we're always here if you need anything else in the future. Happy driving!

May 22, 2024

Good communication with updates on the services. Answered all my questions. Friendly and professional! Seemed honest. More

by Mindy.heaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 22, 2024 -

Tom Wood Subaru responded

Mindy, we're glad to know you had a positive experience with our team at Tom Wood Subaru. We always aim for clear communication and professionalism. Thanks for your review!

May 21, 2024

Everyone in the service dept is very professional and pleasant. I felt very confident that what I was being told was accurate and truthful. I usually am skeptical of service departments being a single wo More

by Louiswil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Tom Wood Subaru responded

We're glad to know that our service team at Tom Wood Subaru offered a warm welcome! It's important for us to provide accurate, honest information so you can make the best decisions about your vehicle. Thanks for trusting us!

May 20, 2024

I have not owned a vehicle in over 12 years, so buying a new car was a daunting experience. Mike was great - no pressure and very informative. The process was simple and I am very happy with my new vehicle More

by Dkincy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Tom Wood Subaru responded

We're glad to know that Mike was able to make your car buying experience a positive one after 12 years without owning a vehicle. Enjoy the new ride and thank you for choosing Tom Wood Subaru!

May 19, 2024

Great customer service, great financial service, & all around experience! Tom Wood Subaru is a wonderful place to purchase a car. More

by George.givens3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Tom Wood Subaru responded

We're delighted to know you had a great experience with our team at Tom Wood Subaru! Thanks for choosing us and sharing your positive feedback. Safe travels in your new car!

May 17, 2024

I received great service on my Subaru. Todd was very helpful and informative. He let me know all the possible costs and did his best to keep those costs down. More

by Dan Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd VonBlon
May 20, 2024 -

Tom Wood Subaru responded

Dan, we're glad to know Todd provided you with great service and kept you informed throughout your visit at Tom Wood Subaru. Thanks for the positive feedback!

May 12, 2024

Jesse, and Tom Wood Subaru was fantastic. They have great service! Best, friendly, reasonable! Fantastic! More

by Certifiedtechs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Tom Wood Subaru responded

We're so glad to know you had a fantastic experience with Jesse and our team at Tom Wood Subaru! Thanks for your kind words about our service. We appreciate it!

May 09, 2024

The staff were very polite and solved my ultimate problems. While they worked on the car, I was given a no-charge loaner car. More

by Vblasingame1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
May 10, 2024 -

Tom Wood Subaru responded

We're glad to know our team at Tom Wood Subaru could help solve your problems and provide a loaner car while yours was being worked on. Thanks for the positive feedback!

May 02, 2024

Nick the sales agent took time and patients to explain all aspects of Subaru Forester to our believe More

by D Basu
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Nick could provide you with attentive assistance at Tom Wood Subaru!

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