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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

May 19, 2020

Tom Wood 2nd. time around This is our second time dealing with Tom Wood on a Subaru. The facility is very clean and the people are helpful. We expect our future encounters to b More

by indyflats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Tom Wood Subaru responded

Thank you for your continued support of Tom Wood Subaru! We are grateful to have you as a customer and our team looks forward to taking care of you in the future.

May 16, 2020

Austin was amazing. Very helpful and stayed in contact with me throughout the whole process. I did have to wait a few hours to speak with finance, but the overall experience was worth the drive. More

by mexican1269
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Tom Wood Subaru responded

Thanks for reviewing Tom Wood Subaru and giving a shout out to Austin. Our team is committed to finding the best option for customers and it is great to know that came true for you!

May 16, 2020

Great experience! Nick was great! We had a couple of bumps in the road (our issues), but Nick smoothed them out with no problems. He was easy to talk to - no pressure. More

by sljarvi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to review Tom Wood Subaru! We're so glad to hear that Nick took care of you during your visit and we look forward to working with you next time!

May 15, 2020

Lou was very nice and understanding. He made the process of buying a car very easy all the way from the test drive to the paperwork. Highly recommend! More

by surfaceaaron
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 15, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! Nothing makes us happier here at Tom Wood Subaru than hearing from satisfied customers, and we are so glad Lou took good care of you. Enjoy your newly purchased vehicle!

May 14, 2020

smooth Austin provided great service and was very knowledgeable and professional, from the test drive to the final purchase of our new Subaru was very smooth More

by Bart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Tom Wood Subaru responded

Bart - Thank you for a stellar review of Tom Wood Subaru! We're elated that you enjoyed working with Austin to find your new vehicle. We hope to see you again sometime!

May 13, 2020

We reached out to Tom Wood online and received a quick response from Lou. We came in a few days later for a test drive and left with a new vehicle. Our experience was positive and we would recommend Lou t More

by ashsullivan1990
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
May 13, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to review Tom Wood Subaru. It makes us happy to hear that Lou helped you into a new vehicle! Congrats & safe travels!

May 11, 2020

Austin was very supportive and more than willing to answer all of my questions about buying my first Subaru. There was no haggling and everything was transparent about the purchase. I was honestly nerv More

by aglant
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Tom Wood Subaru responded

Thank you for shopping with Austin at Tom Wood Subaru. We are excited to hear that you found the perfect vehicle and were taken care of throughout the process. Enjoy your new ride!

May 06, 2020

My issue wasn’t common, but first my sales person, Jamie listened, then Tod in service listened. The repair was performed flawlessly. Thanks for loaner. More

by Jbastnagel1
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Saddler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tod Von Blon
May 06, 2020 -

Tom Wood Subaru responded

We appreciate your feedback and are glad to hear that the Tom Wood Subaru team took care of your needs. See you next time!

May 06, 2020

The service was fantastic. Austin and the rest of the dealership were great at getting my paperwork all together and made it super easy to drive off the lot in my dream STI. I got a 5 star car with 5 sta More

by alexm9598
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! We are happy to hear that Austin and the rest of our team provided the excellent service we strive for at Tom Wood Subaru. We hope that you continue to enjoy your newly purchased vehicle!

May 06, 2020

Transmission slipping. Diagnostics determined transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Suba More

by Karmstrong91052
Recommend Dealer
No
Employees Worked With
Jerry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Tom Wood Subaru responded

I'm sorry to hear that you are frustrated. We do value your longtime business here, and I would be more than willing to discuss your service options in further detail directly. Please don't hesitate to give me a call. Thank you, Jerry Williams - Service Manager - (317) 705-7024

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