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Tom Wood Subaru

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.9
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,039 reviews

April 16, 2020

Great prices on tires, thanks! I appreciate your parts team who ordered my tires in a timely manner and even a brand you dont normally carry. More

by Scottrec
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! It was our pleasure to service your tires here at Tom Wood Subaru. If you ever need anything else, don't hesitate to come back and see us again!

April 14, 2020

We decided to purchase a 2020 Subaru Ascent from Tom Wood Subaru after we experienced a total loss of our 2015 Honda CR-V. We chose Subaru because of their advanced saftey features, excellent reviews and val More

by Jmw1978
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN RYAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Akram
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Apr 15, 2020 -

Tom Wood Subaru responded

Congratulations on your 2020 Subaru Ascent! We are thrilled to hear that you received the five-star service you deserve from Dan. Thank you very much for recommending him and Tom Wood Subaru. We hope to see you down the road.

April 07, 2020

Battery on 2015 Subaru died , three different occasions within a three week period. AAA was called each time for service. Decided to put in new battery at dealership only to be told battery showed ok and t More

by H296
Recommend Dealer
No
Employees Worked With
Scott Reckley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2020 -

Tom Wood Subaru responded

I'm very sorry to hear about the issues you've been experiencing with your vehicle. I would be happy to look into this for you to ensure that your concerns are addressed. Without your name I won't be able to find your contact information, so don't hesitate to give me a call. Thank you, Jerry Williams - Service Manager - (317) 705-7024

May 05, 2020 -

H296 responded

And the update did not fix the problem . Another dead battery , put the battery charge on, charged enough for a 1/2 hr. trip back to Subaru to insist on a new battery. As soon as I began to explain what I was dealing with , the service guy began to talk over me. It would be good customer service to listen first . End result was a new battery installed. Hoping now the alternator is good and not draining the battery. Trusting not having to make multiple trips to this Subaru because issues not fixed the first time .

April 05, 2020

Very Nice and Professional Nick Wade was very helpful, along with the other staff. This Dealership was recommended by Jennifer W. Look forward to service and support this dealer More

by dlp.ret.engr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial Person did not remember his name sorry
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Apr 06, 2020 -

Tom Wood Subaru responded

Thank you for your feedback, we are so pleased to hear you had a wonderful experience! And we look forward to seeing you for service in the future, we do indeed have a great service department as well! Thanks again!

April 03, 2020

Consistently great Experience Just picked up our 3rd Subaru from Tom Wood. Nick Wade helped us order a 2020 WRX - Wow, what a fun car. great experience with the ordering process More

by klbellis622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2020 -

Tom Wood Subaru responded

Thank you so much for your repeat business! We are thrilled to hear that you're happy with your 2020 Subaru WRX. All of us at Tom Wood Subaru are grateful to have you as a customer and look forward to serving you next time.

March 30, 2020

Wonderful experience during not such wonderful times! Everyone Was very helpful and friendly! thanks Mike for all of your help! Definitely worth the drive today! More

by ahill1973
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We are pleased to hear that Mike took good care of you here at Tom Wood Subaru. We hope to see you again sometime!

March 28, 2020

I was excited to be new Subaru Forester Sport owner. Nick Wade was excellent customer service, integrity, and good discussion. Very satisfied 100% with this vehicle. More

by mr.k.saucedo
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2020 -

Tom Wood Subaru responded

Thanks for taking the time to review Tom Wood Subaru. We're thrilled to hear that you are enjoying your new vehicle!

March 20, 2020

The service was quick and courteous, and they explained everything regarding what they found and what they fixed in good detail. Also, the waiting room was pretty well set. More

by rlin
Recommend Dealer
Yes
Employees Worked With
Abigail
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Mar 23, 2020 -

Tom Wood Subaru responded

Thanks for taking the time to review Tom Wood Subaru. We're thrilled to hear that you enjoyed your visit with us!

March 16, 2020

This is my 6th Tom Wood Car and my 4th Subaru! Greg sold me my last Outback as well as this one. He is amazing and so wonderful to work with. I LOVE MY NEW OUTBACK!!! More

by Plh_46205
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2020 -

Tom Wood Subaru responded

Thank you for the 5-star review! It means a lot to know that Greg and our team earned your continuing business here at Tom Wood Subaru. Enjoy your new Subaru Outback!

March 16, 2020

Greg was great to work with. It was an overall positive experience! I appreciate the mind-mannered approach to sales. I will refer others to Tom Wood! More

by Michael.p.brown.bsu
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2020 -

Tom Wood Subaru responded

Michael, thank you so much for leaving a review. At Tom Wood Subaru, our team strives to take great care of our guests and we are glad that came true for you. We look forward to working with you in the future!

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