Tom Wood Subaru
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,061 reviews
Always wonderful service. Professional and friendly. Lou calls and works you to take care off you. He also makes sure everything is in place before you leave the dealership calls and works you to take care off you. He also makes sure everything is in place before you leave the dealership More
Nick did a great job from initial contact via text. He answered all questions that I had. He was great to chat with, well prepared for our appointment and made the buying experience very pleasant. He work answered all questions that I had. He was great to chat with, well prepared for our appointment and made the buying experience very pleasant. He worked hard to get the car ready while the financing side was finishing up and I was in and out in a little over 2 hours, which included test drive time. Easily my most pleasant experience at a car dealership. Thanks Nick and Tom Wood Subaru! Will certainly be looking at available inventory next time I need to make a purchase. Ask for Nick! More
Great easy transaction with Tom Wood Subaru. Friendly and made sure we got what we wanted. I would for sure recommend Nick to family and friends. made sure we got what we wanted. I would for sure recommend Nick to family and friends. More
I have now purchased my second Subaru from Lou. We enjoy working with him because he is honest and helpful in all he does. He truly loves Subaru products, you can see it when he gets excited showing you al working with him because he is honest and helpful in all he does. He truly loves Subaru products, you can see it when he gets excited showing you all the new features in the cars. This time around, I purchased a car during the pandemic. He was wonderful about minimizing the time spent inside and around each other. We also worked with Max Akram in financing. He provided very clear information and helped me understand all discounts and warranties. He was very friendly and helpful. More
I just recently had the pleasure of dealing with Lou @ Tom Woods Subaru. Was the best car purchase experience I have ever had! This was my first Subaru purchase and I couldn't be more pleased. I also was Tom Woods Subaru. Was the best car purchase experience I have ever had! This was my first Subaru purchase and I couldn't be more pleased. I also was trading in a vehicle so that can sometimes be a challenging experience. I was offered a very fair trade and also a very fair price on the purchased vehicle. I was coming in from out of town so Lou got me in and out in an appropriate amount of time. I never felt rushed and all my questions and concerns were addressed in a timely manner. More
To the point and efficient. Did not waste out time. We appreciate not wasting our time. Donations to something other than dogs was appreciated. Tax deduction a plus. appreciate not wasting our time. Donations to something other than dogs was appreciated. Tax deduction a plus. More
"A truly extraordinary experience" is a high bar to live up to, and I don't ordinarily use such superlatives. However, when I reflect on this experience vs all other car purchases I've made and interaction up to, and I don't ordinarily use such superlatives. However, when I reflect on this experience vs all other car purchases I've made and interactions with other dealers, I have to say that this one really stands out as a cut above the rest. This was primarily due to my sales person, Nick Wade, who really knocked himself out to get me exactly what I wanted. He avoided "hard sell" tactics and instead focused on getting me what I needed in a car for a price I could afford. He was also quite knowledgeable, as well as patient with all my questions and deliberations over options. Compared with other auto sales people I've worked with, I'd have to say that, yes, Nick made the experience extraordinary. More
We had a great buying experience. Mike Danielson provided outstanding customer service throughout the entire process. Great sense of humor too. Absolutely wonderful! We enjoyed working with both Hunter and M outstanding customer service throughout the entire process. Great sense of humor too. Absolutely wonderful! We enjoyed working with both Hunter and Max as well. More
I love my new Ascent and really appreciate the time Lou spent with me. He did an excellent job of explaining the whole process. This is my 2nd Subaru. The service department has always excelled also. spent with me. He did an excellent job of explaining the whole process. This is my 2nd Subaru. The service department has always excelled also. More