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Tom Wood Subaru

Indianapolis, IN

4.9
1,039 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,039 reviews

November 13, 2020

Had a nice shopping experience at Tom Wood Subaru and with Nick Wade. Very helpful and patient as I looked at several different options. Never felt pressured or rushed into buying. I will certainly shop More

by todd.overbeck
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Tom Wood Subaru responded

It makes our day to hear that Nick made your car-shopping experience so special, Todd! Thanks for stopping by Tom Wood Subaru - we look forward to seeing you down the road!

November 12, 2020

Excellent, quick service! He got the recall work done and made sure my car was washed and all of my fluids were at the top level. More

by jerrylpowell46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Vonblon
Nov 12, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Tom Wood Subaru, and if you ever need anything else, don't hesitate to come back and see us again!

November 12, 2020

Excellent selection of new and used Subaru cars. Nick was very helpful and informative throughout the whole process, explaining just about every spec in the vehicles I was interested in. More

by elliot.os111
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Tom Wood Subaru responded

We couldn't have asked for better feedback, Elliot! It's great to hear that Nick made the car-shopping process so attentive and informative. Thank you for supporting Tom Wood Subaru!

November 10, 2020

Buying a car at Tom Wood Subaru was a comfortable situation. Finding the right car with low mileage was easy. My salesman was not pushy. He was helpful in selecting the vehicle I was inquiring abo More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Tom Wood Subaru responded

Sharon, thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Tom Wood Subaru, and it means a lot to know that both our sales and service teams have left you with a positive impression. We will be sure to pass along your kind words, and we look forward to your next visit!

November 10, 2020

Was extremely happy with Mike Danielson, he took the time to show us what is available and let US decide what we wanted to buy. He was not the typical pushy salesman and was knowledgeable about the products More

by Tholen310
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Tom Wood Subaru responded

Thank you for leaving Tom Wood Subaru a review. Our team is committed to finding the best option for guests and I am glad to hear that Mike is doing his job right. We look forward to working with you next time!

October 28, 2020

Our experience with Tony Birsfield from Tom Wood Subaru was great! Tony has exceptional product knowledge and made the whole buying process easy! We picked the car up this morning and couldn’t be more ple More

by Nancy and Scot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tom Wood Subaru responded

Nancy and Scot - We are so glad to know that you're enjoying your new vehicle. Thank you for coming to Tom Wood Subaru for this purchase! Your feedback about Tony made us smile and we wish you many safe miles in your new ride.

October 28, 2020

Typically very responsive. This visit was frustrating. Did not hear back for a day or so and had issues checking out when finished. Hope it was just “computer issues” as I was told. More

by johngollmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 28, 2020 -

Tom Wood Subaru responded

Hi John, I apologize if your recent visit was not as seamless as anticipated. Our computer and email system is down which has caused some poor communication. We appreciate your patience and understanding in this process. Thank you. Jerry Williams - Service Manager - (317) 705-7024

October 24, 2020

Another very pleasant experience, courteous and very professional. They took very good care of my car and I was in and out in a short period of time. More

by Forrester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Tom Wood Subaru responded

Thank you so much for coming back to Tom Wood Subaru! We are very happy to hear that you had another positive experience working with our team. We appreciate your continued support and look forward to your next visit!

October 18, 2020

Lou was very patient and understanding.Explained the Lou was very patient and understanding. Explained the vehicle controls an features as well as the purchasing process. The service department was ver More

by Dbgerber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LOU CAVALLARI
Oct 18, 2020 -

Tom Wood Subaru responded

We're thrilled to hear that Lou made your buying experience so attentive and informative, and that our service team took such good care of you and your vehicle! Welcome to the Tom Wood Subaru family!

October 18, 2020

On time, very courteous, and very thorough with all the information I needed. Love hanging out in the comfortable waiting room and enjoying the coffee bar. More

by Jeanne Bruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t get the name but the guy that helped me was fantastic!
Oct 19, 2020 -

Tom Wood Subaru responded

Thank you, Jeanne, for reviewing Tom Wood Subaru! We're pleased to hear that you enjoy the service and amenities at our location and we look forward to your next visit!

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