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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

January 16, 2021

Always wonderful service. Professional and friendly. Lou calls and works you to take care off you. He also makes sure everything is in place before you leave the dealership More

by Tqc1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jan 18, 2021 -

Tom Wood Subaru responded

We're so grateful to have you as a loyal customer! It's great to hear that Lou always takes such good care of you. Thank you for your confidence in Tom Wood Subaru!

January 09, 2021

Nick did a great job from initial contact via text. He answered all questions that I had. He was great to chat with, well prepared for our appointment and made the buying experience very pleasant. He work More

by WRNRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to share your feedback. At Tom Wood Subaru, it is our goal to deliver a seamless and enjoyable sales experience and we're glad to see that Nick is doing his job right. On behalf of all of us, we wish you safe travels in your new vehicle!

January 09, 2021

Great easy transaction with Tom Wood Subaru. Friendly and made sure we got what we wanted. I would for sure recommend Nick to family and friends. More

by lmonday3456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Tom Wood Subaru responded

It was so kind of you to post about your experience with our Tom Wood Subaru team! We're thrilled to hear that Nick took care of you and that he earned your personal recommendation. Enjoy your vehicle!

January 06, 2021

I have now purchased my second Subaru from Lou. We enjoy working with him because he is honest and helpful in all he does. He truly loves Subaru products, you can see it when he gets excited showing you al More

by DeAnna_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Akram, LOU CAVALLARI
Jan 06, 2021 -

Tom Wood Subaru responded

DeAnna - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Lou and Max delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Tom Wood Subaru for your first oil change!

January 06, 2021

I just recently had the pleasure of dealing with Lou @ Tom Woods Subaru. Was the best car purchase experience I have ever had! This was my first Subaru purchase and I couldn't be more pleased. I also was More

by teamaic29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jan 06, 2021 -

Tom Wood Subaru responded

We couldn't have asked for a better review! It's fantastic to hear that Lou went above and beyond to deliver an attentive, rewarding buying experience, and we'll be sure to let him know how much you appreciated his help. Welcome to the Tom Wood Subaru family, and congratulations on your new vehicle!

January 03, 2021

To the point and efficient. Did not waste out time. We appreciate not wasting our time. Donations to something other than dogs was appreciated. Tax deduction a plus. More

by ma13cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Tom Wood Subaru responded

At Tom Wood Subaru we strive to make the car-buying process straightforward and it's great to hear this was reflected in your experience. Thank you so much for trusting us with your business!

December 24, 2020

"A truly extraordinary experience" is a high bar to live up to, and I don't ordinarily use such superlatives. However, when I reflect on this experience vs all other car purchases I've made and interaction More

by Happy with my Legacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Nick here at Tom Wood Subaru, and we will be sure to let him know that you appreciate his help. It was our pleasure to assist you here, and we hope that you continue to enjoy your newly purchased vehicle!

December 23, 2020

We had a great buying experience. Mike Danielson provided outstanding customer service throughout the entire process. Great sense of humor too. Absolutely wonderful! We enjoyed working with both Hunter and M More

by Nicole Hikesalot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, HUNTER RADKE
Dec 23, 2020 -

Tom Wood Subaru responded

Congratulations on your new car, Nicole! Thank you for taking the time to leave us a review and mention the great service you received from Mike, Hunter and Max. Your business and feedback mean a lot to us here at Tom Wood Subaru. We wish you happy holidays and safe travels in your new ride!

December 20, 2020

We had a great experience! Lou was excellent, very friendly and knowledgeable. He gave a us all the time we needed to make our decision! More

by saknaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Dec 22, 2020 -

Tom Wood Subaru responded

Thank you for sharing! It is wonderful to hear that you had such a pressure-free purchase experience working with Lou. Enjoy your new vehicle, and we hope to see you again at Tom Wood Subaru!

December 18, 2020

I love my new Ascent and really appreciate the time Lou spent with me. He did an excellent job of explaining the whole process. This is my 2nd Subaru. The service department has always excelled also. More

by Kathy Oakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Dec 21, 2020 -

Tom Wood Subaru responded

Kathy, thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Tom Wood Subaru, and we will certainly let Lou know that you appreciate his help. We hope that you continue to enjoy your Subaru Ascent!

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