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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

February 04, 2021

Nick Wade was outstanding to work with. Everything went smoothly. He took the time to make sure I understood the new features and answered all of my questions in a kind respectful manner. I highly recomm More

by Ani
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tom Wood Subaru responded

It was so kind of you to share your feedback, Ani! We're glad to hear that Nick was so helpful throughout the purchase of your vehicle. On behalf of all of us at Tom Wood Subaru, congrats and safe travels!

February 02, 2021

Wonderful service. Very competent and helpful. Good grasp of the vehicle. Overall, very pleased and Lou was so very personable! We’ll checking in for a used car for our granddaughter More

by patriciajbracken
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Feb 02, 2021 -

Tom Wood Subaru responded

We can't thank you enough for your business and excellent review of Tom Wood Subaru! We are delighted to hear that you will be returning to work with our team and we look forward to welcoming you back when that time comes. Until then, drive safely and have a wonderful day!

February 02, 2021

Bought new car at Tom Wood Subaru this weekend. They were great about getting me the vehicle I wanted. Looking forward to this new relationship. Mike was great! More

by Shonams
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tom Wood Subaru responded

Thank you so much for your review and coming to see us at Tom Wood Subaru! We are thrilled to hear Mike was able to help you find the vehicle you were looking for. We can't wait to see you again for your first service appointment!

February 02, 2021

My wife, dog and I purchased a 2021 Subaru Crosstrek from Lou. Love the vehicle. Got a red, Premium. Rides really well and is comfortable. We live 1 hour and 45 minutes away. Went and drove one, then wa More

by SnickersGalway#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Feb 02, 2021 -

Tom Wood Subaru responded

Thank you for the excellent review! We appreciate your feedback and are proud to have earned your business here at Tom Wood Subaru. It is great to hear that Lou went the extra mile to get you into the right vehicle, and we will be sure to pass on the kind words. Congratulations on your new 2021 Subaru Crosstrek, and we are wishing you, your wife, and your dog many safe and happy miles!

January 30, 2021

Purchase a new Subaru about two months. Right rear tire began losing air. Took in for service and found it had a nail and needed to be plugged. Charged $40. Had I gone to Discount Tire they would have plug More

by tgates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tom Wood Subaru responded

Thank you for your business. We want the best for our customers and appreciate you taking the time to post about your experience. Feedback is important to us and we will take this into consideration moving forward. Safe and happy driving, Jerry Williams - Service Manager - (317) 705-7024

January 30, 2021

Best automobile purchase experience of my lifetime. Nick was a great (and patient) resource in selecting the right car for my wife and myself. I could not be happier with the entire process from start to fi More

by jayhackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Tom Wood Subaru, and we will be sure to let Nick know that you and your wife appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 29, 2021

Wrote this once then it disappeared! More wipe down of seating in waiting area. All else first class but a little slow. 1:25 wait.25 word minimum is irritating to say the least! More

by c.lugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us this feedback. Customer safety is our number one priority here, and I will be sure to share this with my team and ensure that we improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Jerry Williams - Service Manager - (317) 705-7024

January 28, 2021

Customer Service is top Notch! Lou and Tom Wood Subaru have gone out of their way to give great customer service! It was truly a very enjoyable transaction! These guys have taken customer service up seve More

by Hughey_brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt the sales Manager, LOU CAVALLARI
Jan 28, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are very proud to have earned your business and happy to hear that Lou and the team went above and beyond to assist with your purchase. Congratulations on your new vehicle, and drive safely! We hope to see you again at Tom Wood Subaru!

January 22, 2021

Friendly, they know their stuff. Easy to deal with and Friendly, t hey know their stuff. Easy to deal with and easy to get things done right and on time. Clean ample waiting areas and clean facility overa More

by Armstrong41149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOU CAVALLARI
Jan 22, 2021 -

Tom Wood Subaru responded

Thank you for reviewing us! Customer safety is our top priority, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to earn your business again at Tom Wood Subaru!

January 18, 2021

Nick was very helpful, attentive, and quick to respond. He and his colleagues were all very professional, and made the car buying and trade-in process fast and easy. More

by eauld1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! We are so glad Nick took such good care of you here at Tom Wood Subaru, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

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