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Tom Wood Subaru

Indianapolis, IN

4.9
1,094 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,094 reviews

July 23, 2022

I’ve bought two cars here and both times have been frustration free. The team is great to work with in your car purchase. More

by meratekin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Tom Wood Subaru responded

Thanks for your review! We're thrilled our team has delivered smooth experiences in both your purchases. From everyone at Tom Wood Subaru, enjoy your new ride!

July 14, 2022

It was so easy and informative. Professions and friendly service in all areas when purchasing my new car More

by gml313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Tom Wood Subaru responded

We appreciate the review, it's nice of you to say that the team was professional and friendly. See you again next time here at Tom Wood Subaru!

June 30, 2022

Nice to work with Mike. First time I’ve bought a car without running all around town to many dealers. It was a pleasant experience. Thanks Mike for your time. More

by Edwinwmartin2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Tom Wood Subaru responded

The Tom Wood Subaru team is happy to hear you had a wonderful experience with Mike! Thanks for the five stars, and we wish you many safe miles.

June 28, 2022

While driving cross country we noted the oil light came on; We took our car to Tom Wood Subaru in Indianapolis and Eric Cassidy was a terrific help. We were in and out within the hour and back on the r More

by giaconia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cassidy
Jun 28, 2022 -

Tom Wood Subaru responded

Woohoo! Thank you for your 5-star review. We are thrilled to hear Eric and our team at Tom Wood Subaru were able to get you back on the road lickety-split. Safe travels!

June 28, 2022

I had a great experience with Mike Danielson at Tom Wood Subaru. Easy transaction. Mike was informative and not pushy. The 2015 Outback was exactly what I wanted and very clean. Mike went above and beyond t More

by David_bye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Tom Wood Subaru responded

Hi David - Thanks for the five-star rating and for giving a shoutout to Mike! We are so glad he found you a 2015 Subaru Outback that was exactly what you were hoping for. We'll be sure to let him know how happy you are with your new ride. Enjoy it, and thanks for choosing Tom Wood Subaru!

Jun 28, 2022 -

Tom Wood Subaru responded

Hi David - Thanks for the five-star rating and for giving a shoutout to Mike! We are so glad he found you a 2015 Subaru Outback that was exactly what you were hoping for. We'll be sure to let him know how happy you are with your new ride. Enjoy it, and thanks for choosing Tom Wood Subaru!

June 20, 2022

Problem with air conditioning was not fixed I was told they tested it several times and it was fine and they couldn’t find anything wrong. I think they were understaffed and didn’t have time to fix More

by Dan.wolke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feeding Rodriguez
Jun 20, 2022 -

Tom Wood Subaru responded

Dan, I'm very sorry you are still experiencing an intermittent issue with your a/c. I've spoken to our certified technician that performed the diagnostics on your vehicle. After 3 attempts, we were not able to duplicate a "no cool air" condition. I've left you a message to return my call to discuss what our next steps will be to duplicate your vehicle concern. You may reach me at 317-705-7024. This is my direct line. Jerry Williams, service manager.

June 18, 2022

We leased our third Subaru from atom Wood and second from Mike. Always a pleasant experience with minimal fuss. The finance guy is great too! The service department is easy to deal with and makes you feel l More

by Gstrainor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jun 20, 2022 -

Tom Wood Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mike and the Tom Wood Subaru team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 08, 2022

The dealership had a wide range of great cars to select from. This will be my first place when shopping for another car. More

by Jacob Whitese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Tom Wood Subaru responded

Jacob, thank you for the great review! We are so glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back again at Tom Wood Subaru!

June 03, 2022

All in all, the process here was a breeze with the help of Mike and Max. Can't thank them enough for establishing this level of efficiency and effort! More

by Dkeller6800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Tom Wood Subaru responded

Mike and Max will always be happy to help you out! Thank you so much for supporting Tom Wood Subaru and please let us know if you need anything down the line!

May 28, 2022

Very prompt and thorough service, and good advice about what service to do soon and what could be deterred for a while. More

by Recent customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Tom Wood Subaru responded

Thanks for the review of Tom Wood Subaru! We look forward to taking care of you next time!

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