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Tom Wood Subaru

Indianapolis, IN

4.9
1,056 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,056 reviews

October 15, 2024

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

by alrowley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Tom Wood Subaru responded

Thank you for highlighting the professionalism and expertise of our team at Tom Wood Subaru! We're delighted to know that our customer care technicians made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

October 14, 2024

They had the car i wanted and the salesman was helpful and friendly all three times i was there. More

by Sorenskb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAN RYAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Tom Wood Subaru responded

Thanks for the shoutout and confidence in our team at Tom Wood Subaru! Here's to happy miles ahead!

October 12, 2024

Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte More

by Fredannas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred Chan
Oct 15, 2024 -

Tom Wood Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Wilford provided such attentive service during your visit at Tom Wood Subaru. It's great to know he ensured everything was taken care of, including arranging a loaner vehicle for you. We appreciate the feedback and look forward to assisting with any future needs!

October 12, 2024

Mike is always great! Friendly, kind, and trustworthy. So happy to be buying another Subaru! More

by Katieannmarie197
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Oct 15, 2024 -

Tom Wood Subaru responded

Thank you for the shoutout to Mike and your trust in the Tom Wood Subaru team! We are grateful to have you as part of the Subaru family!

October 10, 2024

Service writer Wilfred Chan was exceptional in all the assistance he provided during the 3 weeks my Ascent was in the shop. Mr. Chan representing Tom Wood and me worked to ensure my issues were addressed More

by ghostrider51.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wilfred Chan
Oct 11, 2024 -

Tom Wood Subaru responded

Thank you for sharing your experience with us. We're glad to hear that Wilfred Chan provided exceptional assistance during your time at Tom Wood Subaru, and we appreciate your patience throughout the process. Your feedback regarding corporate protocols is valuable, and we'll make sure it reaches the right channels. If there's anything else we can do for you, please let us know!

October 09, 2024

Mi experiencie was a good and effective. I recommend , Curtis is a good Service and excellent More

by felixsantiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Tom Wood Subaru responded

We are glad to hear that Curtis and our team provided excellent service. Thanks for choosing Tom Wood Subaru!

October 09, 2024

We had a great experience with Mike at Subaru! We love our new cross trek! More

by Oliviadent22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Tom Wood Subaru responded

We are thrilled to hear that you are loving the new Cross Trek! Mike and the Tom Wood Subaru team appreciate your support.

October 06, 2024

My wife came in for a regular-maintenance oil change and tire rotation, but multiple up-sale attempts were made that did not seem genuine. While waiting, she could overhear that every vehicle apparently nee More

by APlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
Oct 08, 2024 -

Tom Wood Subaru responded

Thank you for sharing this feedback. It's concerning to hear about the experience your wife had during her visit, as we strive for transparency and genuine service recommendations. We apologize if it felt otherwise and would like to address any concerns directly with you both. At your convenience, please feel free to reach out with your wife's contact information so we can discuss further; I would like to see the battery test results and pictures of the filters. Thank you, Russell Stevens - Service Manager - 317-705-7024

October 02, 2024

Friendly, courteous staff who were helpful with every aspect of shopping for the perfect automobile for us. Shout out to our salesman Greg Begley, great service More

by timdoty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GREGORY BEGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Greg and the team at Tom Wood Subaru provided you with friendly and helpful service while finding your perfect automobile. Thank you for sharing this positive feedback!

Oct 03, 2024 -

timdoty responded

We would highly recommend Tom Wood Subaru and sales associate Greg Begley to our friends and family looking to buy a new vehicle, great service

October 01, 2024

Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent More

by Bgmbjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
Oct 02, 2024 -

Tom Wood Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Subaru provided excellent service and efficient communication. Enjoy your Subaru Ascent, and we look forward to serving you again!