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Tom Wood Subaru

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.9
1,067 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,067 reviews

November 22, 2024

Tom Wood Employee Camryn did a wonderful job as a service advisor. Great Subaru service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camryn
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Nov 25, 2024 -

Tom Wood Subaru responded

Dave, we are glad to hear that Camryn provided excellent service. Thanks for choosing Tom Wood Subaru!

November 20, 2024

Tony, our sales rep, was wonderful to work with. He has sold us many cars over the years. We trust him to meet our personal and financial needs and have never been disappointed. The process to pur More

by c.schild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY BIRSFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Tom Wood Subaru responded

Thank you for your continued trust in Tony and the Tom Wood Subaru team! We're delighted to hear that he consistently meets your needs. Enjoy your new car!

November 17, 2024

Bill was very knowledgeable and professional. He answered so many questions but wasn’t pushy. It has been great working with him! More

by Allison Henderson
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Tom Wood Subaru responded

Allison, we're delighted to hear that Bill provided such knowledgeable and professional service at Tom Wood Subaru. Thanks for sharing your experience with us!

November 16, 2024

Easy and fast and fun! ! Would recommend them to anyone and everyone! Love my Subaru! More

by Lgasperetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Tom Wood Subaru responded

We are glad to hear that our team provided excellent service. Thanks for recommending Tom Wood Subaru. Enjoy the new ride!

November 15, 2024

Bill is great very knowledgeable not pushy puts one at ease. Good experience all around Tom wood deserves the good reputation More

by 14bigcheese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Bill made your experience at Tom Wood Subaru a positive one! Our team takes pride in providing knowledgeable and pressure-free service. Thanks for the kind words and support!

November 14, 2024

Micheal was very pleasant, eager to help, and seemed knowledgeable. I don’t remember the name of the woman who was also very helpful More

by sfickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Nov 14, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Micheal and our team at Tom Wood Subaru provided you with a pleasant experience. Thank you for sharing your feedback, and we'll make sure the entire team knows about your kind words!

November 06, 2024

Great experience from beginning to end! Lots of car models available, from new to used, and Nick out sales associate did a great job supporting us through the process. More

by eawolph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tom Wood Subaru responded

Eawolph, we're delighted to hear that Nick and the team at Tom Wood Subaru provided you with a great experience! Thanks for choosing us, and enjoy your new ride!

November 04, 2024

Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon More

by Ssiebert411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Tom Wood Subaru responded

Thank you for sharing your feedback and leaving Tom Wood Subaru a five-star review. We'll give kudos to Braydon for the excellent service. Until next time!

October 27, 2024

I had an HRV coming off lease and wanted to try the Crosstrek. I looked at all spes in comparison and the Crosstrek had more features I needed - height and legroom. I got the sales rep's business card More

by DDK ANJO
Recommend Dealer
No
Employees Worked With
GREGORY BEGLEY
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Tom Wood Subaru responded

Thank you for sharing your experience with us. It's disappointing to hear about the lack of follow-up and communication, which is not what we strive for in our customer service. We appreciate your feedback as it helps us improve, and we're sorry that this led you to choose another dealership. If there's anything else you'd like to discuss or if there are any questions we can assist with in the future, please feel free to reach out. Thanks, Josh Boyd - Internet Manager - 317-705-7809

October 20, 2024

Mike Danielson at Tom Wood Subaru was great to work with! He made my car buying experience comfortable and quick! The service/detailing team was also wonderful. I purchased a vehicle they had just gotten on More

by Tdarrah316
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Tom Wood Subaru responded

We're delighted to hear that Mike and our team at Tom Wood Subaru made your car buying experience smooth and efficient. Thank you for sharing your positive feedback! Enjoy the new ride!

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