Tom Wood Subaru

30K service The service was great. I was really like the quiet lounge while I waited. The wait time was much shorter than I thought for a 30K service. Overall gre The service was great. I was really like the quiet lounge while I waited. The wait time was much shorter than I thought for a 30K service. Overall great service! More

Quite good I was there to purchase my outback. Lou was very good and work honestly. Though it was quite far from where I live but they gave me the cheapest price I was there to purchase my outback. Lou was very good and work honestly. Though it was quite far from where I live but they gave me the cheapest price. More

Satisfied customer When it was time for my 60,000 mile maintenance, the service manager work me in on Saturday. He offered several options for getting the work done. Ha When it was time for my 60,000 mile maintenance, the service manager work me in on Saturday. He offered several options for getting the work done. Had the car back by days end. Great work. More

New+New+New on Old 05 Legacy GT Ltd Wagon 5MT... New Transmission. New Clutch. New Flywheel. Nothing beats this dealership when you want it fixed right. Service: To 05 Legacy GT Ltd Wagon 5MT... New Transmission. New Clutch. New Flywheel. Nothing beats this dealership when you want it fixed right. Service: Tony Parsons worked with me. Got me Great Loaner Cars. And kept me updated via text. More

Routine service, oil change No appointment necessary, service time was reasonably fast. I appreciated the comprehensive report provided on completion of service. Also appreciat No appointment necessary, service time was reasonably fast. I appreciated the comprehensive report provided on completion of service. Also appreciated the complimentry drinks while waiting. More

Fantastic Service Tom Wood Subaru provided me with fantastic service regarding my 2015 Impreza Sport. While still under warranty, they correctly diagnosed and then rep Tom Wood Subaru provided me with fantastic service regarding my 2015 Impreza Sport. While still under warranty, they correctly diagnosed and then repaired a serious malfunction in my manual transmission. It was so extensive that they took apart the entire transmission. They provided me with an Outback loaner car and went to work on it immediately. I had been to another local dealership where I bought my car and was told that nothing was wrong. The Tom Wood personnel (especially Victor Gutierrez, Service Consultant) were amazing and easy to talk to and helpful throughout the entire process. They are the best! More

Purchase of 2017 Outback was flawless Sales staff was knowledgeable, attentive and efficient. Process was fluid and enjoyable. I would recommend our sales person (Jerremy), as he was top t Sales staff was knowledgeable, attentive and efficient. Process was fluid and enjoyable. I would recommend our sales person (Jerremy), as he was top tier. Very professional More

Great service Had my 06 Baja in to have key fob programmed. Tried for hour to get it but wouldnt take. No charge!! They also took care of an ppen recall item. Grea Had my 06 Baja in to have key fob programmed. Tried for hour to get it but wouldnt take. No charge!! They also took care of an ppen recall item. Great place great people. Fun place to hang out More

First time to Tom Wood 😲 OMG. I SHOULD HAVE BEEN COMING HERE YEARS AGO. THEY STRIVE FOR PERFECTION AND TOLORATE EXCELANCE YOU HAVE A FOREVER CUSTOMER AND I WILL BE SURE 😲 OMG. I SHOULD HAVE BEEN COMING HERE YEARS AGO. THEY STRIVE FOR PERFECTION AND TOLORATE EXCELANCE YOU HAVE A FOREVER CUSTOMER AND I WILL BE SURE TO TELL MY FRIENDS More

Hide and seek Car was damaged during service visit. Service technician and employee who damaged the car was no where to be found when the service advisor Joe took m Car was damaged during service visit. Service technician and employee who damaged the car was no where to be found when the service advisor Joe took me back to see the damage. The car as I felt was rushed outside to hide it. It would have been very courteous of the parties involved to take fault instead of hiding the car and disappearing on me. Yes the damage was minor, it's the point of the matter. I had to make 3 trips from Lafayette for a total of 7 hours on the road. The chrome trim which is supposed to have been replaced has several small thumb dents in it. Jerry promised a complete detail at the 30,000 mile service. We will see if he follows through. Just admit fault! More