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Tom Wood Nissan - Service Center

Indianapolis, IN

4.7
155 Reviews

155 Reviews of Tom Wood Nissan - Service Center

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April 28, 2025

I’ve been doing business with dealership for many years. The relationship between seller and buyer are forged with trust. I trust the entire team at Tom Wood Nissan. More

by jhedge
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Services are always completed professionally and timely. Service staff are friendly and helpful. Will return for future service. More

by l.wayne.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
April 28, 2025

The best shop and people to work with. Always the best experience coming here. No need to go anywhere else More

by PaulaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Griffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Efficient, courteous, kept me informed, clean waiting room, hospitable atmosphere. Got appointment in timely manner. More

by judycorbett26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Graul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Tom Wood Nissan responded

Judy, we're delighted to hear that you had a positive experience with us at Tom Wood Nissan. Thank you for highlighting our efficient service and welcoming atmosphere!

April 28, 2025

I bought my car here, I return for service because of Erin. She is always pleasant and very knowledgeable and never makes me feel stupid when I ask questions. I always give her an A+. More

by jnicholas316
Recommend Dealer
Yes
Employees Worked With
Did not deal with anyone in sales.
Apr 28, 2025 -

Tom Wood Nissan responded

Thank you for sharing your experience! We're delighted to hear that Erin has been providing such excellent service at Tom Wood Nissan. We appreciate your continued trust in us and look forward to seeing you again soon!

April 28, 2025

Its has been a pleasure to purchase a car from this dealership. Honest and great service. Love my car. I would go back to buy another if I ever had to. I have recommended others. More

by ariegranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gastile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that you had a positive experience with Tom Wood Nissan! Thank you for your kind words and recommendations. Enjoy driving your new car!

April 28, 2025

They were quick and made checking what services I need easy with texts directly to my phone and calling. More

by POTTSIUTPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Owens
Apr 28, 2025 -

Tom Wood Nissan responded

We're delighted to hear that our team at Tom Wood Nissan made the service process quick and convenient for you! Thank you for sharing your experience, and we look forward to assisting you again in the future.

April 28, 2025

Very prompt with communication, great explanation of issues with car, quality fixes to problems Friendly More

by Henryboak1
Recommend Dealer
Yes
Employees Worked With
Alexis
April 28, 2025

The service department is very knowable, helpful and trustful. I will continue to use Tom Wood Nissan for all of my repairs and service. More

by INEEDBLUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks
April 28, 2025

Erin was great at communicating and making recommendations for our vehicle based on its mileage/engine type. She also was super knowledgeable about a minor issue we have with battery when we d More

by celestestanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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