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Tom Wood Nissan

Indianapolis, IN

4.7
841 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 841 reviews

November 29, 2017

Great customer service It was such a pleasure working with Ellie. She was very easy to work with and took the time to explain everything. She even stayed late and made sure More

by Drea.metcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Shrock
Nov 29, 2017 -

Tom Wood Nissan responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

November 29, 2017

Routine maintenance and wheel alignment My wife and I experienced excellent, professional, greeted with a smile service on a Saturday morning. We did not have an appointment and was still ab More

by JP2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 29, 2017 -

Tom Wood Nissan responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we know that’s where we keep our customers. Glad you’re one of them.

November 28, 2017

Friendly, knowledgeable, and professional Very trustworthy dealership and service department. I’ll never take my car/business anywhere else but Tom Wood Nissan. Very friendly and helpful staff More

by Gthings37x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Marks, Scott Herrman
Nov 28, 2017 -

Tom Wood Nissan responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

November 25, 2017

Trade in Has a wonderful experience turning in my lease and getting another vehicle. Everyone was nice and got the vehicle I wanted. Scott was really helpful. More

by Lsidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Nov 28, 2017 -

Tom Wood Nissan responded

We love comments like yours! They tell us we’re doing our job right. We know it’s a great feeling to find the vehicle that’s right for you, and we’re glad we could help.

November 20, 2017

Great experience! Tim was quite accommodating and helpful in finding and providing the vehicle of my choice. I never felt pressured. He spent extra time explaining th More

by GreatSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Walls
Nov 20, 2017 -

Tom Wood Nissan responded

We’re pleased you’re enjoying your new Murano. No matter how many new cars we drive, that “new car smell” experience just never gets old, does it. Thanks for your kind comments.

November 14, 2017

Easy experience ! We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff More

by ljsingle10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kassenbrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Altman
Nov 17, 2017 -

Tom Wood Nissan responded

It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re happy you’re one of them.

November 10, 2017

Super Service I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team th More

by Popwaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 17, 2017 -

Tom Wood Nissan responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

November 06, 2017

Roy Smith Titan HD Tim Walls and Dave Harris were fantastic in helping me purchase my new truck. They answered all of my questions and made my experience fun. I highly s More

by Buymiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Harris, Tim Walls
Nov 17, 2017 -

Tom Wood Nissan responded

We’re pleased you’re enjoying your new Truck. No matter how many new cars we drive, that “new car smell” experience just never gets old, does it. Thanks for your kind comments.

November 04, 2017

Great service from start to finish. Tim made the process easy, and John secured us excellent financing. A great experience overall, and we’ll recommend Tom Wood Ni More

by NikkiJasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hiatt, Tim Walls
Nov 17, 2017 -

Tom Wood Nissan responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

November 03, 2017

Amazing Jeff was great, he answered all my questions and made the whole car buying process super easy. I will definitely go back for my next car purchase. More

by Jen Kessinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Altman
Nov 17, 2017 -

Tom Wood Nissan responded

We knew you’d chosen a great vehicle, and we’re happy you’re loving it. Thanks again for your business.

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