Tom Wood Nissan
Indianapolis, IN
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My visit to the service department was weird. They had 5 people right there,, but not a single one got up off their chair. That’s never happened before. I finally asked the one playing on her pho They had 5 people right there,, but not a single one got up off their chair. That’s never happened before. I finally asked the one playing on her phone what to do, and she sent me inside. More
Kevin was very helpful with my purchase and explained everything to me that was important to the car that I didn’t have on my last car ( a Nissan Versa ). Andy finished the deal with the warranty and fi everything to me that was important to the car that I didn’t have on my last car ( a Nissan Versa ). Andy finished the deal with the warranty and final payment information with great knowledge of what I needed to put into my car and start my trip down the road. I would come back here again. More
The dealership is fine. The service writer was not. Told me it would take 1 hour. It took 2. Text sent to me said it was being inspected prior to service for 1 1/2 hours. Th The service writer was not. Told me it would take 1 hour. It took 2. Text sent to me said it was being inspected prior to service for 1 1/2 hours. Then when I inquired they said it was done. Said she sent me an inspection by text. I showed her that I never got it. Poor communication. I will return but I will ask for a different service writer. More