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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

August 20, 2020

The Only Place I will only buy a new or used vehicle from. Tony Wood is one of the BEST. They have earned my business and I have referred business to them. More

by gregorybdugan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wood, Tony Wood
Aug 20, 2020 -

Tom Wood Nissan responded

Hi Gregory - We are so proud to have earned your business! Thank you for your loyalty to Tom Wood Nissan and for taking the time to share. We are wishing you many safe and happy miles!

August 14, 2020

Everyone was very helpful and knowledgeable about not only the situation I was in but helped me get into a brand new car which I love and appreciate. More

by warren
Recommend Dealer
Yes
Employees Worked With
Erin powell and the financial advisor , Tony Wood
Aug 15, 2020 -

Tom Wood Nissan responded

Warren - Congratulations on your brand new car! It's wonderful to read this feedback about your experience working with our Tom Wood Nissan team. Thank you so much for your business and kind review!

August 08, 2020

Tony Wood and the Tom Wood Nissan team made purchasing my new Nissan Altima easy. He followed up a week later to make sure I was satisfied with my choice. More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Aug 09, 2020 -

Tom Wood Nissan responded

Thank you for the five-stars! We are so proud to have earned your business and we hope to see you back at Tom Wood Nissan next time. We are wishing you many safe and happy miles in your new Nissan Altima!

August 06, 2020

Not accommodating schedule for lease buy out. 10 days had check from my bank. Business manager TOO BUSY on weekend to sign title work. Stated it had to be M-F in person no exceptions. Did not give option of More

by tmcfall77
Customer Service
Recommend Dealer
No
Employees Worked With
Moe Abbasi, Business Manager
Sep 02, 2020 -

Tom Wood Nissan responded

We strive to offer a seamless experience for all customers and I'm so sorry for your frustrations. It is never our intent to cause an inconvenience and I apologize if the process took longer than anticipated. We appreciate your patience. If you would like to discuss your feedback with me, I am here to take your call. Thank you, Ken Kassenbrock - General Manager - 317-688-6000

August 05, 2020

Tony is great! Made me feel very comfortable with my purchase. Thank you for a great experience, Tony Wood. I recommend Tony for anyone. Felt like family! More

by Joraholl
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Aug 06, 2020 -

Tom Wood Nissan responded

Thank you for the review! We are so glad you enjoyed working with Tony here at Tom Wood Nissan, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

August 04, 2020

Great experience These guys are true professionals. I worked with Nate Salazar to find the car that would suit my needs. He didn't try to up sell me options I didn't More

by Vghoaprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Salazar
Aug 04, 2020 -

Tom Wood Nissan responded

We appreciate the kind words! We are so glad to hear that Nate was able to assist with your purchase and get you the right deal. Thank you for taking the time to share and congratulations on your new car! We hope to see you back at Tom Wood Nissan for your first oil change!

August 04, 2020

Really enjoyed working with Tony, no pressure on the sale and was very helpful and friendly! I would definitely recommend him to friends looking to buy. More

by Mitch
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Aug 04, 2020 -

Tom Wood Nissan responded

Hi Mitch - Thank you for taking the time to review Tom Wood Nissan! We are so glad to hear that Tony delivered such a pressure-free and successful purchase experience. We appreciate your recommendation and wish you many safe and happy miles in your new car!

July 23, 2020

Tony was great to work with. He followed up in a timely manner, was very friendly, and wasn’t high pressure. Would highly recommend him to others as well as Tom wood Nissan More

by rlbrockelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Jul 23, 2020 -

Tom Wood Nissan responded

Thank you for the five-star review of Tom Wood Nissan! We're thrilled to hear that Tony made your car-buying experience so attentive and stress-free. Your endorsement means the world to us - and we hope you're enjoying your new vehicle!

July 22, 2020

Friendly fast car buying experience. Alex helped the process move ahead quickly. Kept me informed, took care of a final detail, provided a positive sales experience. First Class. Thank yo More

by Kent N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Spradlin
Jul 22, 2020 -

Tom Wood Nissan responded

Kent, thank you for taking the time to review your five-star experience with Alex at Tom Wood Nissan. We're pleased to hear that he walked you through the process as it's our goal to get customers on the road!

July 17, 2020

Katie and Alexis are 2 pros that work great as a team. Always great service with a smile! I will keep coming back because they are cooler than the AC I had repaired. More

by Louis_Turso
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Jul 17, 2020 -

Tom Wood Nissan responded

Louis, thank you for the review! Katie and Alexis are both excellent members of our team at Tom Wood Nissan, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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