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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

November 03, 2020

I had a great experience buying my first car! Robin was very patient in helping me to understand all of my options. She helped me pick out a used car that fit all of my criteria, and I absolutely love it. More

by brh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Nov 03, 2020 -

Tom Wood Nissan responded

We are honored that you chose Tom Wood Nissan for your first vehicle! We appreciate your feedback and will certainly pass on the kind words to Robin. Congratulations, and we hope to see you back for your first oil change!

October 28, 2020

Stopped by late afternoon with a “dead” battery issue that needed immediate attention. They tested the battery and determined there was a faulty cell, replaced with a new one and had me back on the road More

by steven_boyle_264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Gleitsman
Oct 28, 2020 -

Tom Wood Nissan responded

Hi Steven - thank you for trusting Tom Wood Nissan to get the job done! We're pleased to hear that our team got you back on the road promptly and safely!

October 25, 2020

Polite. Courteous. Friendly and professional service rep. They had to order a part overnight but the car was ready by 11:45p Saturday as promised. More

by Jchop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 25, 2020 -

Tom Wood Nissan responded

Thank you for trusting Tom Wood Nissan to get the job done. I am glad to hear that our service department was such a pleasure to work with!

October 23, 2020

Robin was very helpful and patient with me and catered to my kid who came along car shopping. I will definitely buy from them again! More

by laurenrussell40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Oct 25, 2020 -

Tom Wood Nissan responded

Lauren - thank you for reviewing Tom Wood Nissan! We're pleased to hear that Robin was so accommodating during your visit. Congratulations on the purchase of your vehicle and drive safely!

October 21, 2020

I highly recommend Tom Wood Nissan. Their professional staff made the sales experience so easy and uncomplicated. Scott Herrman is outstanding in his approach to understand what his client is looking for More

by James Kenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Oct 21, 2020 -

Tom Wood Nissan responded

Hi James - Thank you for taking the time to share your experience! It means a lot to hear that you are so confident in Scott and the Tom Wood Nissan team. We appreciate your business and hope to work with you again down the road. Safe travels!

October 21, 2020

We recently purchased a great used car from Tony Wood. He was easy to work with, friendly and made the whole.experience pleasant. He was not at all pushy and allowed us the time to discuss the car. We are ve More

by Jen.panich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Oct 22, 2020 -

Tom Wood Nissan responded

Hi Jen - Thank you for taking the time to review us! It is fantastic to hear that Tony delivered such a transparent and efficient purchase experience. We appreciate your support and are wishing you many safe and happy miles in your new vehicle! - The Tom Wood Nissan team

October 15, 2020

The staff at Tom Wood Nissan was friendly, courteous, and knowledgeable. My sales guy, Tony Wood, was helpful, yet did not pressure me in anyway. Would recommend! More

by wkvalentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Oct 16, 2020 -

Tom Wood Nissan responded

Thank you for leaving Tom Wood Nissan a review. We're glad to hear that Tony provided you with a seamless and enjoyable experience and we wish you safe travels in the new ride!

October 13, 2020

Every trip to see Mrs Marks at Tom Wood Nissan is better than the last! She makes the experience so easy, and always makes sure to address any concerns I have. She’s such a joy to visit!! More

by diana.mcglothlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Oct 13, 2020 -

Tom Wood Nissan responded

Hi Diana - Thank you for taking the time to share your experience! We are thrilled to hear that Katie delivered such a seamless service experience. We appreciate you taking the time to share and will certainly pass on the kind words. Safe travels from everyone at Tom Wood Nissan!

October 10, 2020

We started out the day to have our Versa check out for repairs it needed. We ended up purchasing a 2019 Kicks. This was the best car purchasing experience we have ever had! Tony, Rick, and Mo were profess More

by J & D David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 12, 2020 -

Tom Wood Nissan responded

Thank you for sharing your feedback. How exciting is it that your service visit turned into something even better! We're pleased to see that Tony, Rick, and Mo assisted you during the purchase of your 2019 Nissan Kicks. On behalf of all of us at Tom Wood Nissan, congratulations, and safe travels!

October 05, 2020

Great experience buying a car from Tom Wood. Tony was an exceptional sales associate and really made the whole process easy and enjoyable. He worked with us to find a vehicle we were happy with and showed More

by Dave B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe from Finance, Tony Wood
Oct 05, 2020 -

Tom Wood Nissan responded

Hi Dave - At Tom Wood Nissan we strive to make the car-buying process simple and we love to hear that Tony made this come true for you. Thank you so much for trusting us with this purchase! We look forward to assisting you down the road.

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