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Tom Wood Nissan

Indianapolis, IN

4.8
802 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 802 reviews

April 01, 2021

My experience with Todd Lloyd and staff could not have been better. I was treated with respect and warmth in addition to a very professional attitude. Appreciated it so much after an exact opposite expe More

by sandralacy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Tom Wood Nissan responded

Sandy, this review is music to our ears! We are thrilled that Todd and the team made you feel so welcome and well taken care of here at Tom Wood Nissan. Thank you for your business!

March 16, 2021

The service at Tom Wood Nissan is awesome. They are friendly, knowledgeable and efficient. I would recommend this dealership to my friends, goer sure! The service girl Katie us the best. More

by Peter.cerar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Graul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kassenbrock, Brian Cummins, Scott Herrman, Alex Spradlin, Tony Wood, Michael Fagg, Robin Hildebrand
Mar 16, 2021 -

Tom Wood Nissan responded

Peter - Thank you for the great feedback! We are proud to have earned your business and happy to hear that you are so confident in the Tom Wood Nissan team to get the job done. Drive safely, and we will be sure to let Katie how much you appreciate her help!

March 12, 2021

Kevin listened to me, found what I wanted (not on their lot), and patiently showed me all the “stuff” on my new Sentra. Moe was so very kind and walked me through the details of the lease. Nissan has a gre More

by annerober59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Tom Wood Nissan responded

Anne - Thank you for the great review! Kevin and Moe are both excellent members of our team, and it is wonderful to hear that they went above and beyond to assist with your purchase. Congratulations on your new Nissan Sentra, and enjoy it! We hope to see you again at Tom Wood Nissan!

March 09, 2021

Purchased a new Nissan Rogue Sport. A very pleasant experience that moved right along - no wasted time. Salesman Todd Lloyd was very attentive to my needs at all levels. More

by Bill Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tom Wood Nissan responded

We really appreciate the positive feedback, Bill! It's wonderful to hear that Todd delivered such an exceptional car-buying experience. Thank you for trusting Tom Wood Nissan with your business, and congratulations on your new Nissan Rogue Sport!

March 03, 2021

Ok was 30 minutes early. It didn’t matter, the service department started on my car immediately. Only thing I noticed was the tire pressures were not checked. More

by Jl.bdrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Mar 04, 2021 -

Tom Wood Nissan responded

Thank you for this feedback. We strive to deliver an efficient service experience, and it is great to hear that this was reflected in your time working with us. With that said, I apologize for the inconvenience with regard to your tires and would be happy to speak with you to see if there is anything I can do to help. If you are willing, please reach out to me at your earliest convenience. Thank you, Gary Adams - Service Manager - 317-688-6024

Mar 04, 2021 -

Jl.bdrs responded

It’s ok. With the extreme cold weather, then warmer weather... the tires need to be checked, especially if the tires were rotated. Thank you for your response.

March 03, 2021

Tony Wood went above and beyond in working with me. He was professional, patient and courteous. He made my car buying experience positive. I will very likely purchase my next car at Tom Wood Nissan.. More

by JimP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Mar 03, 2021 -

Tom Wood Nissan responded

Jim - This review made our day! Thank you for taking the time to share, and shout out Tony. We appreciate your support and are wishing you many safe and happy miles in your new vehicle! - The Tom Wood Nissan team

February 25, 2021

Brian is a great person to work with! He was very upfront about everything and I never once felt anxious about such a big purchase for me! His training on the car features was incredibly helpful! There was n More

by kim.kaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Feb 25, 2021 -

Tom Wood Nissan responded

Hi Kim - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Brian, Moe, and the Tom Wood Nissan team. Drive safely in your new vehicle, and enjoy it! We hope to see you again down the road!

February 25, 2021

We had the best experience with Brian Cummins as he went above and beyond. He took the time to explain all our options and I highly recommend him to anyone. More

by Laura79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Feb 25, 2021 -

Tom Wood Nissan responded

Laura, your recommendation of Brian and the team means a lot to us! Thank you for giving Tom Wood Nissan your business, it was our pleasure to assist you. Safe travels in your new car!

February 13, 2021

Mike and Moe were great to work with. They had the car ready for me to test drive when we arrived for our appointment and we’re very thorough explaining all the coverages and costs. I highly recommend thi More

by Jbjr#1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Tom Wood Nissan responded

Thank you so much for recommending us! We are delighted to hear that Mike and Moe made it easy for you to get into your new vehicle. We hope that you're enjoying it and we wish you safe driving! - Tom Wood Nissan team

February 06, 2021

Great service and fast turnaround time. I’m always treated courteously and with respect whenever I go to Tom Wood Nissan for service. There entire service team is second to none. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Feb 08, 2021 -

Tom Wood Nissan responded

TJ - Thank you for the rave review of our Service Department! We are overjoyed to hear that you can depend on our team for excellent service, every visit. We hope to see you next time at Tom Wood Nissan!

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