Tom Wood Nissan
Indianapolis, IN
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Tom Wood has been my go to dealership since I moved up to Indy. The service department is fantastic and they always go above and beyond. This last time I took my car in for service and salesman Kevin snagged Indy. The service department is fantastic and they always go above and beyond. This last time I took my car in for service and salesman Kevin snagged me and my fiance up and somehow managed to sell us both new cars. The effort he went through to get me in what I wanted in a price range I was comfortable with was exceptional, and he somehow managed to talk my fiance into a car she was not sure of but has grown to love over the last few days. The only two things keeping this from being a 5 star review are that they listed our cars on their website before our personal items were removed including the license plates. They worked diligently to get them removed and finally accomplished it today! The other thing keeping this a 4 star instead of 5 star was Kevin told me my credit would be ran one time and I have over 5 hits to my credit from this car buying experience, that was only suppose to be me paying for service done to the car I traded in. The only thing that can be done better in the future is to please blur out license plates and personal identifying items when posting pictures and don't lie about how many times a persons credit will be ran to get them into a loan. More
Katie Marks was my service representative and she went above and beyond to make sure my expectations were met and exceeded! Will be back for sure! above and beyond to make sure my expectations were met and exceeded! Will be back for sure! More
Very pleased with the dealership, all the assistants and especially Alex who was informative and helpful. Would recommend him and the dealership to friends. Alex helped me buy my 3rd Nissan Altima. especially Alex who was informative and helpful. Would recommend him and the dealership to friends. Alex helped me buy my 3rd Nissan Altima. More
Great dealer with professional service. Robin in Indy was professional to help me in the process getting a car with life manufacturer powertrain warranty. professional to help me in the process getting a car with life manufacturer powertrain warranty. More
Kevin is without exception, the best sales professional ever. We used to buy our vehicles from another dealership down the road. My son was the GM of EM Nissan, but they didn't treat him right and he left. ever. We used to buy our vehicles from another dealership down the road. My son was the GM of EM Nissan, but they didn't treat him right and he left. He sent me to Kevin. We would of never of went or considered Tom Wood Nissan. We have bought all of our vehicles from EM for over 20 years, but they don't appreciate poc business. So Tom Wood, treat Kevin well or we will follow him wherever he goes. More
Fast service and very comfortable waiting area. Setting up an appointment helped to get me in and out quickly and their staff is friendly and helpful. up an appointment helped to get me in and out quickly and their staff is friendly and helpful. More
I came in for an oil change...Scott came in on his day off to meet me. I ended up trading my leased car 4 months early! Scott was able to find the car I wanted and got the price down to what I needed! off to meet me. I ended up trading my leased car 4 months early! Scott was able to find the car I wanted and got the price down to what I needed! I was not looking forward to looking in December for a vehicle! Mission accomplished. This is the 3rd car I have leased from Scott! Always on top of the game! Thanks Scott! More
Recently purchased a used vehicle here. Started with Todd, he did fine, however, due to circumstances we finished up with Michael. He did a fantastic job picking up and helping close the deal. Due to Todd, he did fine, however, due to circumstances we finished up with Michael. He did a fantastic job picking up and helping close the deal. Due to misunderstanding/miscommunication we almost did not buy the vehicle. Michael saved the sale. Overall, mostly pleased with the experience. More