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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

January 11, 2022

Very professional staff. Excellent service department with large service area and bays. Reasonable prices for basic oil change and tire rotation. More

by Indybob69
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
Jan 11, 2022 -

Tom Wood Nissan responded

We're really happy to hear that your service experience went so seamlessly - this is what we strive for! Thank you for choosing Tom Wood Nissan!

January 04, 2022

Brian is an excellent car dealer, very friendly and is always looking to offer you the best deal so that you can take a Nissan car home with you. More

by rica59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Jan 05, 2022 -

Tom Wood Nissan responded

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Brian. Drive safely, and we hope to earn your business again at Tom Wood Nissan!

January 03, 2022

Tony was very helpful and made the purchasing process very easy. Once my car arrived, they had all of the paperwork ready to go and Moe helped guide the process very effectively. More

by ryan.newsham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wood
Jan 04, 2022 -

Tom Wood Nissan responded

Ryan, thank you for the glowing feedback! We appreciate your business and are thrilled to hear that you found the perfect vehicle working with Tony, Moe, and the Tom Wood Nissan team. Drive safely, and we hope to see you back again down the road!

December 21, 2021

Robin Hildebrand was awesome!! She took the time to find the vehicle we wanted. Then took the time to go over all aspects of the new car. She was friendly and not pushy. I would happily recommend her and More

by byrdman2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Dec 21, 2021 -

Tom Wood Nissan responded

Thank you for the great feedback! We are proud to have Robin on our team and happy to hear that she went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at Tom Wood Nissan for your first oil change!

December 21, 2021

I would highly recommend Robin Hildebrand for anyone looking for a helpful and Knowledgeable salesperson for you car needs. She is super helpful without the pushy salesperson attitude. 5 stars all the More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Dec 21, 2021 -

Tom Wood Nissan responded

Thank you for the great review, Brooke! We appreciate your support and are happy to hear that you had such an outstanding purchase experience working with Robin. Drive safely, and we hope to see you back again at Tom Wood Nissan!

December 21, 2021

Just wanted to say that Tom Wood Nissan did a great job by hiring Robin Hildebrand because this was my fourth vehicle that I purchased from the dealership because of her and her great customer service skil More

by Walmart809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Dec 21, 2021 -

Tom Wood Nissan responded

Thank you for taking the time to share with us how much you appreciate working with Robin! Our team works hard to get our customers what they want and ensure all the boxes are checked off, so we genuinely appreciate your support and confidence in Tom Wood Nissan. We hope you enjoy your newest vehicle, and we can't wait to do future business with you. Happy travels, and enjoy the holidays!

December 20, 2021

Just purchased my 3rd vehicle from Tom Wood automotive group, 2nd from Tom Wood Nissan. This, by far, was the best car buying experience I have had yet. The sales department (Tony & Dan) we’re so easy t More

by Stephw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan-Finance, Tony Wood
Dec 20, 2021 -

Tom Wood Nissan responded

We love to read reviews that not only highlight our team but share a positive experience! Thank you so much for the five stars! Tony and Dan will be glad to know that their assistance positively impacted your visit, and you left with a new car that you love! Tom Wood Nissan is lucky to have you as a continued customer. See you next time!

December 18, 2021

Brian was the best from the beginning! I wasn't planning on buying a new car when I brought my 2015 Rogue in for an oil change BUT while I was wasting time in the parking lot, Brian came out to greet me and More

by wroland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Dec 20, 2021 -

Tom Wood Nissan responded

Thank you for the glowing review! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Brian and the Tom Wood Nissan team made our day. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 01, 2021

Professional Clean Courteous Polite Knowledgeable Interested Listening Advising Comfortable Thorough Educating Efficient Customer Oriented Effective Cost conscious Accommodating More

by EJH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Dec 01, 2021 -

Tom Wood Nissan responded

We are thankful to see your wonderful review! Thank you so much for sharing the positive words you think best describe Tom Wood Nissan and our team. See you next time!

November 20, 2021

Todd Lloyd seemed to really go our of his way to make our car purchase go very smoothly. He had the car ready when we arrived, went through all the features of the vehicle, connected both phones to the car More

by watmain03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
Nov 22, 2021 -

Tom Wood Nissan responded

We're so happy that Todd and Moe were wonderful to work with. It's great that our team helped you with your purchase and made it seamless. We're glad that you made a meaningful connection to our team. See you when you need us next!

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