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Tom Wood Lexus

Indianapolis, IN

4.9
1,178 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,178 Reviews of Tom Wood Lexus

March 28, 2025

Friendly effective and thorough service for regular annual maintenance of our RX. Washed and dried as well. Thank you. More

by Mark Zville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Soto
Mar 31, 2025 -

Tom Wood Lexus responded

Mark, we're delighted to hear that you received friendly and thorough service for your RX at Tom Wood Lexus. Thank you for sharing your experience with us!

March 27, 2025

We were pleased with the our car buying experience went I think are a well organized dealer and try to make sure they are selling a quality vehicle More

by mooremike6575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Rominger
Mar 27, 2025 -

Tom Wood Lexus responded

Thank you for sharing your positive experience with Tom Wood Lexus! We're delighted to know that our team provided a well-organized and quality car buying process. Enjoy your new vehicle, and we hope to see you again in the future!

March 26, 2025

Salesmen was great and i love my new lexus nx350. Its a grwat car for ne More

by jkempker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas kilburn
Mar 26, 2025 -

Tom Wood Lexus responded

Congrats from the entire Tom Wood Lexus team on your new Lexus NX 350! We are happy to hear that you had a five-star buying experience.

March 22, 2025

Chris Lutz has earned our admiration and trust. He made the purchase of our new Lexus painless and even fun. The fact that he follows up two weeks after our purchase, and offers to train us on th More

by kevin.balog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Lutz
Mar 24, 2025 -

Tom Wood Lexus responded

Kevin and Cherie, we're delighted to hear that Chris made your Lexus purchase experience enjoyable and seamless at Tom Wood Lexus. It's great to know he went above and beyond with follow-up support on the technology features. Thank you for sharing this wonderful feedback!

February 15, 2025

Whenever I bring my car for services, everyone is very kind, friendly and they explain things well. They offer a loaner car, even if it’s a small job, which is really a nice perk. More

by shelleyfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 17, 2025 -

Tom Wood Lexus responded

Shelley, we're delighted to hear that our team at Tom Wood Lexus provides you with excellent service and convenient perks like a loaner car. Thank you for sharing your experience!

February 14, 2025

Thanks to Chris Lutz for his great service to us when purchasing a used car from Tom Wood Lexus. He was incredibly friendly, kind, professional and patiently thorough! More

by rsyonan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lutz
Feb 14, 2025 -

Tom Wood Lexus responded

We're delighted to hear that Chris provided you with such a great experience at Tom Wood Lexus. Thanks for choosing us!

February 12, 2025

Pleasant experience throughout! Great customer experience and knowledgable staff. I would definitely recommend Tom Wood More

by jn_morehead
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 12, 2025 -

Tom Wood Lexus responded

We're delighted to hear you had a pleasant experience with our knowledgeable team at Tom Wood Lexus! Thanks for recommending us, and we look forward to serving you again in the future.

February 12, 2025

Tim Wood has excellent service especially with the pickup option. So helpful for elderly clients. Their technology of sending pictures of optional and required repairs is so helpful. Alex, the service coo More

by gloriabeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service coordinator
Feb 13, 2025 -

Tom Wood Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Tom Wood Lexus, especially Alex, provided excellent service and kept you informed throughout the process. It's great to know our pickup option and repair technology are helpful for you. We appreciate your trust in keeping your older model in top shape!

February 09, 2025

Greg Busche is the best! !!!!! We have been coming to Lexus since 1999. Wouldn’t take the care anywhere else for service! More

by Slbruin722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Busche-Service Dept.
Feb 10, 2025 -

Tom Wood Lexus responded

We're delighted to hear that Greg has been providing you with exceptional service at Tom Wood Lexus since 1999! Thank you for your continued trust and loyalty. We look forward to serving your vehicle needs in the future!

February 08, 2025

Appreciate Andrew and the service department giving excellent maintenance that keeps my older Lexus running great. More

by Janesdemink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wishard and service department
Feb 10, 2025 -

Tom Wood Lexus responded

We're delighted to hear that Andrew and our service team at Tom Wood Lexus have been able to keep your Lexus running smoothly. Thank you for trusting us with your vehicle's maintenance!

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