Tom Wood Ford

Excellent, expedient service. The service department had me in and out in no time. Now, that's my type of service. I definitely recommend Tom Wood service department The service department had me in and out in no time. Now, that's my type of service. I definitely recommend Tom Wood service department More

From Bad to Good As a first time car buyer, initially my experience was not favorable due to customer service issues, not receiving my car for 3 weeks, and several ins As a first time car buyer, initially my experience was not favorable due to customer service issues, not receiving my car for 3 weeks, and several instances of inconvenience. But, because of this horrific nightmare the manger Tom Kashman was, able to go above and beyond my wants to ensure my satisfaction and instead of purchasing a used car I got a brand new one with the help of Greg Moore. Thank you all for your help. I am so blessed and thankful to have been given this opportunity! More

TRADED FOR A MKZ LINCOLN I TRADED FOR A MKZ LINCOLN AND 3 DAYS LATER I CALL AND TOLD SALES MGR. IT WAS TO HARD GETTING IN AND OUT OF THE CAR, TOOK CAR BACK AND GOT ALL MY MONE I TRADED FOR A MKZ LINCOLN AND 3 DAYS LATER I CALL AND TOLD SALES MGR. IT WAS TO HARD GETTING IN AND OUT OF THE CAR, TOOK CAR BACK AND GOT ALL MY MONEY BACK, NOW BEAT THAT. THANKS TOM WOOD DON L BRUMLEY More

Great Experience The service at Tom Wood Ford was excellent. People were friendly, honest and fair. I have no complaints! I would recommend Tom Wood Ford to all of my The service at Tom Wood Ford was excellent. People were friendly, honest and fair. I have no complaints! I would recommend Tom Wood Ford to all of my friends. More

Excellent service, pleasant surroundings, a little "pricey". Purchased my car from Tom Wood and was pleased with the transaction then. Had it back twice for Ford recall issues. These were handled expeditiously Purchased my car from Tom Wood and was pleased with the transaction then. Had it back twice for Ford recall issues. These were handled expeditiously. I had just over 5000 miles on the car and needed a 5000 mile service. Made an appointment for service (Very easy). Arrived at appointed time and the car was immediately take to a service bay. Was escorted to the waiting area by an attendant. Was kept informed of the progress. Had been told that the service would take about an hour so had decided to wait. Car was serviced and returned to a parking slot out front in exactly 59 minutes. That is superb service that will keep me coming back. More

Fast Service I like that they don't push unnecessary repair jobs every time I come in. I had setup the appointment the previous day so I was able to get in and out I like that they don't push unnecessary repair jobs every time I come in. I had setup the appointment the previous day so I was able to get in and out the next morning. Kim knew I was just getting off work. More

Very Good I want to thank Bill Stubblefield for working so hard to try and put me in in a car he works for two days to find the car that might fit my needs he e I want to thank Bill Stubblefield for working so hard to try and put me in in a car he works for two days to find the car that might fit my needs he even brought a car to me to test drive thank you for your friendly kind service you are the best. More

Wonderful Every thing was excellent when I had visited Tom Wood Ford. I had helped from an excellent salesman who was helpful, kind, friendly and anyone else w Every thing was excellent when I had visited Tom Wood Ford. I had helped from an excellent salesman who was helpful, kind, friendly and anyone else who helped out was excellent. More

2014 Focus Service I had a great experience with Tom Wood in fixing a persistent problem with my Ford Focus. They were very understanding and fixed the issue I had with I had a great experience with Tom Wood in fixing a persistent problem with my Ford Focus. They were very understanding and fixed the issue I had with my Focus. I was very impressed with with their service team and I want to Thank Kim for taking care of all the issues I had. Awesome job and I will be back for service and to buy my next Ford! More

Fast and friendly customer service from Jerry Uwotah Jerry was very attentive and knowledgeable...He made sure that we was 100% satisfied with out purchase and experience.Will highly recommend to my fami Jerry was very attentive and knowledgeable...He made sure that we was 100% satisfied with out purchase and experience.Will highly recommend to my family and friends. More