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Tom Wood Ford

Indianapolis, IN

4.3
409 Reviews

3130 E 96th St

Indianapolis, IN

46240

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409 Reviews of Tom Wood Ford

December 13, 2020

Both management and sales staff demonstrated friendly as well as competent professionalism. Hank had good product knowledge on an “off-brand.” Would not only return to do business, but would recommend th More

by glenn_rob737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Blocker, Stephen Turner
Dec 14, 2020 -

Tom Wood Ford responded

Thank you so much for reviewing Tom Wood Ford! We are delighted to hear that Hank earned your recommendation with his professional service. Safe travels in your new ride!

November 19, 2020

Service was quick, friendly service, over all good experience. I have always had this vehicle serviced there and will continue to do so. Thanks for your professional service. More

by Mhughey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lagler
Nov 19, 2020 -

Tom Wood Ford responded

Thank you for your continued support of Tom Wood Ford! We're committed to providing excellent service and I am glad to hear that our team hit the mark. Safe travels and see you next time!

November 19, 2020

Dealership is modern, clean. Personnel are friendly, knowledgeable and accommodating. Wait time was reasonable, My visit was for a simple engine oil and filter change which was accomplished expertly and More

by 1kenscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Forsyth
Nov 19, 2020 -

Tom Wood Ford responded

We couldn't have asked for a better endorsement, Ken! It was our absolute pleasure to take such good care of you and your vehicle. Thank you for coming to Tom Wood Ford for your oil and filter change!

November 17, 2020

Robert Johnson was excellent. Very knowledgeable and professional. I will definitely recommend Robert Johnson to my friends..Tom Wood will continue to get my business. More

by Erma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy, Maddie Barton, Kim Fast, Josh Lagler, Jake Redmon, Brad Davis, Robert Johnson
Nov 17, 2020 -

Tom Wood Ford responded

Thank you for the review! It means a lot to hear that you are so confident in Robert, and we appreciate you taking the time to share. Drive safely and we are looking forward to working with you again at Tom Wood Ford!

November 06, 2020

Great service. Very. Happy with my purchase. Will recommend tom wood greenwood to anyone looking for dependable used car. No high pressure. Just friendly folks. More

by Protocol18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
Nov 06, 2020 -

Tom Wood Ford responded

Happy customers make us happy! Thank you so much for recommending Tom Wood Ford. We hope that your new vehicle is treating you well and we look forward to seeing you down the road.

November 03, 2020

Sara provided fast and friendly service. Tom Wood Ford always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. More

by abskinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gibson
Nov 03, 2020 -

Tom Wood Ford responded

Thank you for choosing Tom Wood Ford for all of your auto service needs! We are happy that you can trust our team to take excellent care of you and your vehicle. Hope to see you down the road!

October 29, 2020

Appreciated the great customer service from Scott who got me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 30, 2020 -

Tom Wood Ford responded

Carole, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Tom Wood Ford, and we will certainly let Scott know that you appreciate his help. If you and your Ford F-150 ever need anything else, don't hesitate to come back and see us again!

October 28, 2020

All was fine! Scott let me use my coupon for the Works, and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in service?
Oct 29, 2020 -

Tom Wood Ford responded

Jane - thanks for stopping by to leave Tom Wood Ford a review! We're thrilled to hear that Scott was such a pleasure to work with during your recent visit!

October 26, 2020

I feel that the sales staff went above approach and taking care of me they answered all my questions and made me feel very comfortable More

by Happy in Greenwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
Oct 26, 2020 -

Tom Wood Ford responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Tom Wood Ford, and we hope to see you again sometime!

October 24, 2020

Quick to get into. Got an estimate the next day since I dropped it off at night. Quickly fixed and I have not seen the warning light since More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 28, 2020 -

Tom Wood Ford responded

John - thank you for trusting us to get the job done! I am glad to hear that our team promptly fixed the issue. If there is anything we could have done to make your experience a 5-star one, please let us know! Jeremy Forsyth - Service Manager - 317-848-6728

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