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Tom Peacock Cadillac
Houston, TX
274 Reviews
Welcome to Tom Peacock Cadillac
Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 274 reviews
July 18, 2024
I like the dealership but not the service department. It is horrible. Joe does not communicate once he gets your car. I waited almost a month before my car was ready and yet it still wasn’t repaired. I h It is horrible. Joe does not communicate once he gets your car. I waited almost a month before my car was ready and yet it still wasn’t repaired. I had to reach out to Joe in order to get an update on my car. I never had these problems until I started dealing with him. More
by Shan
Employees Worked With
Joe Wolf
July 18, 2024
Very professional, pleasant staff from service department, salesman, financial department, etc. To Walt Thomas and Gabriel, I will give a ten out of ten!!😊 department, salesman, financial department, etc. To Walt Thomas and Gabriel, I will give a ten out of ten!!😊 More
by bettyja7619
July 18, 2024
All the stuff are amazing! They treated us as their friends. We had a great time at there. They treated us as their friends. We had a great time at there. More
by Fan
Employees Worked With
July 17, 2024
Great service and friendly knowledgeable staff who keep you informed with regards to your service needs you informed with regards to your service needs More
by drlamberth
Employees Worked With
July 16, 2024
Awesome, experience! Thank you for taking care of me, Billie Collins. Great hospitality. I am very grateful. Thank you for taking care of me, Billie Collins. Great hospitality. I am very grateful. More
by sample.gwendolyn
Employees Worked With
July 15, 2024
Jesus was great at working with us on everything we asked. The business was nice and clean. The only thing that could improve on would be honest about timing when told something, but overall it was goo asked. The business was nice and clean. The only thing that could improve on would be honest about timing when told something, but overall it was good. More
by dashtw0
Employees Worked With
July 15, 2024
Exelent service and dealership. Thank you for the speedy service and loaner delivery! That is why I keep coming back, please don't change! Thank you for the speedy service and loaner delivery! That is why I keep coming back, please don't change! More
by James M
Employees Worked With
July 15, 2024
Tom Peacock Cadillac is a phenomenal dealership that really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in s really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in service to my sales specialist Ms. Jones as well as Mike in finance and Steven. Upper management also checked in with us to make sure we were receiving great service. We felt very warm and welcomed. Thank you Mr. Thomas for going the extra mile. What an amazing team! More
by ER
July 15, 2024
Bought a Yukon Denali and the process was smooth. Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Willia Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Williams and Carlos Alonso. More
by joelresendez79
July 14, 2024
Always a friendly atmosphere and excellent service dept. Prompt service and always a clean waiting area. Prompt service and always a clean waiting area. More
by VLB
Employees Worked With
