Mike Williams

OUTSTANDING OUTSTANDING OUTSTANDING EXPERIENCE. I felt like I made friends for life! Everyone in the dealership were welcoming from the moment I walked in. My sales guy was JD! Epitomizes what the I felt like I made friends for life! Everyone in the dealership were welcoming from the moment I walked in. My sales guy was JD! Epitomizes what the best service is supposed to look like. Mike, the sales manager finished the 1-2 punch that sales and management should have! You easily notice the positive atmosphere in the dealership amongst all personnel. And finally, a finance guy that doesn’t wreck the deal. They were thorough about all the documents and had great attention to detail! The customer work they did to the Escalade IQ is immaculate. I now know where my Cadillac home is from now! More

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An overall good experience. Our sales rep Steve Was very kind did not rush us and did all possible to help us and answer all of our questions. The facility was very nice and we Our sales rep Steve Was very kind did not rush us and did all possible to help us and answer all of our questions. The facility was very nice and well maintained. We ask to meet the sales manager and he came down and visited briefly with us . A great place to purchase a vehicle ! More

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Every one was very professional and friendly. Were able to answer questions.and explained everything. Were able to answer questions.and explained everything. More

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I bought 2 different cars at this dealership in a 1 month span of time , the first one I bought in December 2025, and I traded it back in before ever making 1 payment because the cari purchased in December h span of time , the first one I bought in December 2025, and I traded it back in before ever making 1 payment because the cari purchased in December had over 5000 miles scratches and windshield damages that we could not see in the bright sunlight the car did not look new or smell new or ride new so I ask for a new deal and to their credit I got a new deal on January 3,2026 I bought a new Cadillac CT5 black 2026 ,however the dealership back dated my warranty paperwork to show i bought this new car in December 2025 why ? I don't know. What I do know when I tried to get my GAP refund money $1300.00 back they told me the lender had it , they originally told me they would look into my then they stopped talking to me , for more than 2 weeks, I would call and they would say the sales manager was not available until finally the receptionist went to the manager and told him I was on the phone and wanted to talk to him and he told her to tell me the dealership did not have my GAP refund money call the lender. The moral of this report and the ratings I gave this dealership of 2 stars was based on the fact they love you when they are selling you one of their overpriced cars but if you need them after the sell beware in my opinion and I still don't know if all of the 5 different warranty i bought will be backed by this dealership so buyers beware. F Butler More

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I love the personal service and expertise. They are truly professional. Love my car, yes I would purchase another They are truly professional. Love my car, yes I would purchase another More

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Our service technician Mr. Alvis Young does an excellent job of explaining and caring for our vehicles. Alvis Young does an excellent job of explaining and caring for our vehicles. More

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All the stuff are amazing! They treated us as their friends. We had a great time at there. They treated us as their friends. We had a great time at there. More

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Bought a Yukon Denali and the process was smooth. Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Willia Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Williams and Carlos Alonso. More

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Tom Peacock Cadillac is a phenomenal dealership that really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in s really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in service to my sales specialist Ms. Jones as well as Mike in finance and Steven. Upper management also checked in with us to make sure we were receiving great service. We felt very warm and welcomed. Thank you Mr. Thomas for going the extra mile. What an amazing team! More

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I had an excellent buying experience at Tom Peacock Cadillac, from test driving, to negotiations to finance. The TPC team did an excellent job making us feel like family! Cadillac, from test driving, to negotiations to finance. The TPC team did an excellent job making us feel like family! More

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