Ms. Tkeya Jones, is the epitome of what customer service
should be like. Her communication skills and attention to detail are impeccable. I hope Ms. Tkeya Jones can be used as a Staff Trainer for the Tom Pe
should be like. Her communication skills and attention to detail are impeccable. I hope Ms. Tkeya Jones can be used as a Staff Trainer for the Tom Peacock Cadillac organization. Thank you again!JHK
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by dr.james.h.kithcart
May 10, 2026 -
Tom Peacock Cadillac responded
Thank you for your wonderful review, James! I'm pleased to hear about your positive experience with Tkeya. Her dedication to exceptional customer service truly reflects our values at Tom Peacock Cadillac. I appreciate your suggestion regarding staff training and will certainly take it into consideration. We look forward to seeing you again soon!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Buying a vehicle from Tom Peacock Cadillac was one of my
best experiences of purchasing a vehicle the customer service was excellent they walked you through the process very professional I would recommend e
best experiences of purchasing a vehicle the customer service was excellent they walked you through the process very professional I would recommend everyone who want a new or pre owned vehicle to shop with Tom Peacock Cadillac they will find what you want an in a timely manner
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by Jamespryor86
Tkeyah(Keke) has been my awesome.
sales person for the past 3+ vehicle sales plus for my daughter in law. She is, and has been very courteous, informative, and professional in all her
sales person for the past 3+ vehicle sales plus for my daughter in law. She is, and has been very courteous, informative, and professional in all her dealings with me and my family.
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by Kpbellmm50
From my purchase with Tkeyah, to my recent experience at
the service department with Valeria, Isabela, and Izzy, I would like to thank you all for your patience, your professionalism, and your knowledge in
the service department with Valeria, Isabela, and Izzy, I would like to thank you all for your patience, your professionalism, and your knowledge in your area of expertise! Keep up the good work ladies!
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by victoriaejones
Service Price Transparency
Other Employees Tagged:
Valeria, Isabela, Izzy
Nov 25, 2024 -
Tom Peacock Cadillac responded
Thank you so much for your wonderful review! I truly appreciate your kind words about Tkeyah and our service team, including Valeria, Isabela, and Izzy. At Tom Peacock Cadillac, I strive to provide excellent service and support, and it's encouraging to hear that our efforts made a positive impact on your experience. I look forward to serving you again in the future!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Service has been delightful experience so far in our
relationship and we look forward to many more years of similarly experience.
relationship and we look forward to many more years of similarly experience.
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by Tom.sanders3316
Service Price Transparency
Other Employees Tagged:
Isabel Chavez, Isabel in Service
Nov 13, 2024 -
Tom Peacock Cadillac responded
Thank you for your wonderful review! We're thrilled to hear that your experience with Tom Peacock Cadillac has been delightful. We truly value your relationship with us and look forward to many more years of excellent service. If you need anything in the future, please don’t hesitate to reach out!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Service was fast and amazing .
Keke was wonderful !! I am a Cadillac owner for life .
Keke was wonderful !! I am a Cadillac owner for life .
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by valarieamendez
Other Employees Tagged:
Isabel Chavez
Sep 20, 2024 -
Tom Peacock Cadillac responded
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our service team, especially with Keke. We truly appreciate your loyalty as a Cadillac owner for life. We look forward to seeing you again at Tom Peacock Cadillac!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
I’m so happy being a customer with Tom Peacock I’ve
bought two vehicles . And Mr. Alvis Young has always helped us with our customer service. We need more people like him.. Thank you
bought two vehicles . And Mr. Alvis Young has always helped us with our customer service. We need more people like him.. Thank you
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by maryhelenlara56
Service Price Transparency
Aug 15, 2024 -
Tom Peacock Cadillac responded
Thank you so much for your kind words! We truly appreciate your loyalty, and we're thrilled to hear about your positive experiences with us at Tom Peacock Cadillac. Alvis is indeed a great asset to our team, and it's wonderful to know he has provided you with exceptional service. We look forward to assisting you again in the future!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Tom Peacock Cadillac is a phenomenal dealership that
really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in s
really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in service to my sales specialist Ms. Jones as well as Mike in finance and Steven. Upper management also checked in with us to make sure we were receiving great service. We felt very warm and welcomed. Thank you Mr. Thomas for going the extra mile. What an amazing team!
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by ER
Jul 19, 2024 -
Tom Peacock Cadillac responded
Thank you so much for your 5-star review! We are delighted to hear about the exceptional customer service you received from our team, including Mr. Alvis, Ms. Jones, Mike, Steven, and Mr. Thomas. At Tom Peacock Cadillac, we strive to provide a warm and welcoming experience for all our customers. We truly appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing Tom Peacock Cadillac!
Sincerely, Steve Hainline | General Manager | 281.443.7700
After getting the run around at other dealers. I was glad
I visited Tom Peacock Cadillac. They had a great selection and priced right. I found the perfect car and great price and was driving my new car in le
I visited Tom Peacock Cadillac. They had a great selection and priced right. I found the perfect car and great price and was driving my new car in less than 45 mins. I will send friends and family.
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by Scaryfasttx
May 17, 2021 -
Tom Peacock Cadillac responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Best,
Steve Hainline | General Manager | 281.443.7700
Would come back for another vehicle. Great experience
overall. Everyone took care of us at Tom Peacock. From start to finish. Would definitely recommend everyone
overall. Everyone took care of us at Tom Peacock. From start to finish. Would definitely recommend everyone
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by joperez9
Other Employees Tagged:
Skeen Mathias
May 10, 2021 -
Tom Peacock Cadillac responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Steve Hainline | General Manager | 281.443.7700