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Tom Pappas Toyota

St. Peters, MO

4.8
867 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 867 reviews

March 12, 2024

Always pleased with the service , didn't have too wait long, always a good experience More

by galczynskipatrick508
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Tom Pappas Toyota responded

Thank you so much for sharing your experience with us! Our team truly enjoyed working with you, and we wish you the best. See you next time!

March 11, 2024

The recent repairs from the collision i had were great. From them time AAA dropped it off until completion Pappas ket me informed as to the progress. More

by Ladyranger
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Shore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Tom Pappas Toyota responded

Thank you for sharing your experience with us! We are very sorry for your accident but happy we could help. We're here for any future needs!

March 07, 2024

Got my oil changed and Pappas 51 pt vehicle inspection and which included tires rotated More

by pryorstoy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Lathangue
Mar 08, 2024 -

Tom Pappas Toyota responded

Thank you so much for the great review and your business! Our team wishes you all the best, and we will see you next time!

March 01, 2024

I worked with Isabel and her sales manager for less than a week to find the car that is perfect for me. Isabel stayed in touch with me for the few days I had to wait to pick up the car and let me know when More

by Melissa
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Tom Pappas Toyota responded

Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs and hope to work with you again. Enjoy your vehicle!

February 28, 2024

Always very friendly and thorough. I have always felt like I get good service and honest answers to my questions. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Tom Pappas Toyota responded

Thank you so much for taking the time to provide feedback on your experience! Our team truly enjoyed working with you, and we wish you all the best!

February 28, 2024

These folks are polite and caring. Arrived on time, service was performed in a timely manner. More

by Billy
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Recommend Dealer
Yes
Employees Worked With
Anthony Badalamenti
Feb 29, 2024 -

Tom Pappas Toyota responded

We appreciate the great review and your business! It was a pleasure having you here, and we hope to see you again!

February 27, 2024

Great service department, wonderful facilities and just awful, uninspired sales people. Not that they aren't pleasant, just don't do anything other than numbers you could get online. Not a great experience More

by codeboi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Tom Pappas Toyota responded

We are sorry to hear that you left feeling this way. Our team strives to provide the highest-quality service to each customer. We’d like to discuss this further so we can address any issues. Please reach out to Angelo at 636-928-1212.

February 22, 2024

The staff, the service, the cars . .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. More

by sarahnewman77
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Tom Pappas Toyota responded

Thank you so much for taking the time to share this! Our team always enjoys working with you, and we look forward to your next visit!

February 21, 2024

Quality Customer Service & Professional Staff. I will be using Pappas for all my service needs! More

by Josh P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lathangue
Feb 22, 2024 -

Tom Pappas Toyota responded

Thank you so much for the great review! We appreciate your business and our team looks forward to your next visit!

February 16, 2024

The dealership has been great but the amount of time taking to get a key fob has been really bad. We waited 9 months. Salesman we had was really helpful and professional. More

by kravecdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT HOLLIDAY, DAVID DUBOIS
Feb 19, 2024 -

Tom Pappas Toyota responded

Thank you so much for the feedback. We truly appreciate your business, and we are here for any future needs!