Ryan Lauer

We stopped by Pappas to look at a particular vehicle and Ryan Lauer went over all of the vehicle details with us and let us take one for a test drive. I wasn't really thrilled with the vehicle afterwards an Ryan Lauer went over all of the vehicle details with us and let us take one for a test drive. I wasn't really thrilled with the vehicle afterwards and, based upon what I told him I was looking for in a vehicle, Ryan suggested we take a Land Cruiser out for a drive. The drive sold me on the vehicle, but unfortunately none were in stock. Ryan was able to find the exact vehicle we were looking for that was inbound for the dealership and we put down a small deposit to lock it in for us. Ryan did a great job of keeping us up to date on where the vehicle was in the delivery process. Once it came in, Pappas gave us a very fair price on our trade-in. Ryan walked us through all of the vehicle's features and hooked up my smartphone for me. Brett made the finance process painless... in the past, at other dealerships, it has made us feel like we were being held hostage or were sitting through a timeshare pitch. The entire process has made us huge fans of Pappas and we will definitely check with Pappas (and Ryan) first for our next new vehicle purchase. More

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The buying experience was wonderful. There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He d There was no pressure to buy anything that day. Ryan was professional, knowledgeable, and responsive to my needs and desires for a new truck. He did not try to oversell me anything. Ryan is a great representation of what Pappas is as a family-owned dealership focused on the customer and customer service. More

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Worked with Ryan Lauer to find my new truck. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless. No pressure at all. Ryan got me on a test drive with truck I was interested in and made the whole buying experience relatively painless. More

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Ryan was our salesman , and Bob Was the finance guy and both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been both were just great. Very patient and helpful with all our questions and changing our minds! I don’t think the car buying experience could have been better. A shoutout to Drew in the Service department too for helping us with the charging procedure. More

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Ryan was my salesman and did an amazing job. Very nice made the process simple and easy Very nice made the process simple and easy More

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Ryan Lauer was such a wonderful help! Service like what we got makes purchasing at a dealership worth it! Service like what we got makes purchasing at a dealership worth it! More

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Ryan was awesome to deal with and was great about explaining all the features of my new car. Bob was very fair and provided good examples of all the additional programs. Since I have previously bough explaining all the features of my new car. Bob was very fair and provided good examples of all the additional programs. Since I have previously bought cars from them, they were willing to accommodate me. Wonderful staff and dealership!! More

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Our experience at Pappas, and with Ryan, was nothing short of exquisite. Everyone was immensely professional, hard-working, and in particular (with Ryan), kind. We are grateful for having been able to c short of exquisite. Everyone was immensely professional, hard-working, and in particular (with Ryan), kind. We are grateful for having been able to connect with Ryan, and the team, and know that they are, without a doubt, the reason behind this experience being so relaxed and easy. We are grateful for their effort, dedication, and customer service. Ryan, in particular, went above and beyond to ensure that everything was precisely how we desired it. We will, without a doubt, recommend Pappas and Ryan to anyone who needs to purchase a car. Would buy again! More

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I have worked with Brett on two vehicles. Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason Brett has made each of the experiences rather easy and is great at explaining on the nuisances when it comes to buying a new car. There is a reason we want back to Pappas outside of just looking for another Toyota. Would recommend. More

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If you’re looking for a dealership that is reliable and a dream to work with, this is the one. My salesman was quick and happy to answer any questions I had. Everyone there was so nice, happy to help, and ov dream to work with, this is the one. My salesman was quick and happy to answer any questions I had. Everyone there was so nice, happy to help, and overall a blessing to work with! I could not have asked for a better experience! More

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