Tom Bush Volkswagen
Jacksonville, FL
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306 Reviews of Tom Bush Volkswagen
I was scheduled for a servicing and was taken on time. While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to To While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to Tom Bush in a long time and they were very courteous and efficient. More
Sean in the service department was wonderful! I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was c I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was completed on time and even sooner than anticipated. I also want to point out that the communication he provided on the status while waiting for the service was great. Thank you so much Sean! More
My service appointment was completed in a timely manner as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealershi as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealership! More
Very happy with services. They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasa They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasantly. I recommend them heartily. More
As always customer services handling by the service assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. More
Hands down the BEST buying experience I've ever had! ! After leaving countless dealerships frustrated and dissapointed and absolutely ready to give up because I had a certain budget I was working with an ! After leaving countless dealerships frustrated and dissapointed and absolutely ready to give up because I had a certain budget I was working with and a specific vehicle in mind and every other dealership tried to push me into something I didn't want, or into leasing or upping my budget. We called this dealership from the parking lot of VW of OP where I had left in tears, and spoke with Mr. Joe Jacobson. Told him my situation and what I was looking for and he ran the numbers for me before I even drove all the way over there. Once getting there he immediately helped us and made it the BEST experience and felt like family by the time we left. He was HONEST up front and a BLAST to do business with because of his awesome personality. Honestly a breath of fresh air after being to 15+ other dealerships. Not only did he get me into better then what I wanted and expected but he got me a great deal on more then what I expected. I will shop with him at Tom Bush for every other future vehicle!!!! Finance guy was also AMAZING and easygoing as well. So thankful and I will be back!! More