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Tom Bush Volkswagen

Jacksonville, FL

4.9
306 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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306 Reviews of Tom Bush Volkswagen

November 20, 2024

I was scheduled for a servicing and was taken on time. While waiting I was updated on the progress of the service and notified after a reasonable length of time that my car was ready. I had not been to To More

by Labbekatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean was very helpful and courteous
October 22, 2024

Sean in the service department was wonderful! I brought my vehicle in for a standard oil change, and he was very welcoming and especially helpful in making sure my scheduled appointment was c More

by Romano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 22, 2024 -

Tom Bush Volkswagen responded

Romano, we're delighted to hear that Sean provided such excellent service during your visit at Tom Bush Volkswagen. Thank you for sharing your experience and recognizing his efforts!

October 12, 2024

The service department has an exceptional team of professionals. They are courteous and offer options when I bring them my car for service. More

by opswiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thaddeus Bruce
Oct 15, 2024 -

Tom Bush Volkswagen responded

Thank you for recognizing the exceptional service team at Tom Bush Volkswagen! We're glad to hear they provided courteous and helpful options during your visit. We appreciate your support and look forward to serving you again!

October 12, 2024

We are long time customers of Tom Bush VW. The sales and service are top notch. More

by 11karenpingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Oct 15, 2024 -

Tom Bush Volkswagen responded

Thank you for being part of the Tom Bush Volkswagen family. We are grateful to have earned your loyal business!

October 05, 2024

Alan did a very nice job. This was my first time at this VW dealership. I’ll be returning for my next service. More

by JoVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Oct 07, 2024 -

Tom Bush Volkswagen responded

We're delighted to hear that Alan made your first visit a positive one at Tom Bush Volkswagen! We look forward to welcoming you back for your next service.

June 25, 2024

Chris. You have always been very helpful. Positive attitude. You are an asset to Tom Bush Volkswagen. More

by amberlymema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. Service
Jun 25, 2024 -

Tom Bush Volkswagen responded

Thank you for recognizing Chris's positive attitude and helpfulness! We're proud to have him on our team at Tom Bush Volkswagen. Your feedback means a lot to us!

May 23, 2024

My service appointment was completed in a timely manner as was their shuttle service! Sean was pleasant and helpful providing explanations on my service. Thank you for a good experience at your dealershi More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 23, 2024 -

Tom Bush Volkswagen responded

Diana, we're delighted to hear that Sean and our team at Tom Bush Volkswagen provided you with a timely and pleasant service experience. Thanks for sharing your feedback!

May 19, 2024

Very happy with services. They preformed when two other dealers and VW national were unable or unwilling to provide needed service. Service was provided very timely and pleasa More

by gaddmack2003
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Reynolds, Todd Clouse
May 20, 2024 -

Tom Bush Volkswagen responded

We're glad to know you had a positive experience with us at Tom Bush Volkswagen! We always aim to provide timely and pleasant service. Thanks for the hearty recommendation!

May 18, 2024

As always customer services handling by the service assigned advisor has been phenomenal!Scheduled time and date were exceptionally fine in a reasonable time allotted for it. More

by carolbrown29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
May 20, 2024 -

Tom Bush Volkswagen responded

Carol, we're delighted to know that you had a phenomenal experience with our service advisor at Tom Bush Volkswagen. Thanks for appreciating the scheduling and timing as well!

April 11, 2024

Hands down the BEST buying experience I've ever had! ! After leaving countless dealerships frustrated and dissapointed and absolutely ready to give up because I had a certain budget I was working with an More

by tcwilliams1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Apr 11, 2024 -

Tom Bush Volkswagen responded

We're so glad to know that you had the best buying experience with us at Tom Bush Volkswagen! It's fantastic to learn how our team, especially Joe, made you feel like family. We appreciate your kind words and look forward to assisting you in all of your future vehicle needs!

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