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Tom Bush Volkswagen

Jacksonville, FL

4.9
306 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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306 Reviews of Tom Bush Volkswagen

March 30, 2024

I’ve had this dealership service my car since they did a prepurchase inspection for me. Very happy with what they done. More

by Samigliaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Apr 01, 2024 -

Tom Bush Volkswagen responded

We're glad to know you've been happy with the service provided by our team at Tom Bush Volkswagen. We appreciate your trust in us and look forward to continuing to serve you!

March 27, 2024

Everything was handled professionally and excellently and done right the first time. Very pleased with the service. More

by psm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mooney, Don "MoonDog" Mooney
Mar 27, 2024 -

Tom Bush Volkswagen responded

We're so glad to know you had a positive experience with us at Tom Bush Volkswagen! Our team always aims for professional and excellent service. Thanks for the review, we appreciate it!

March 20, 2024

As always the service was excellent. The entire staff is very friendly and professional. Keep up the excellent work! More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 21, 2024 -

Tom Bush Volkswagen responded

We're so glad to know you had an excellent service experience with us at Tom Bush Volkswagen! We appreciate your kind words and will definitely keep up the good work. Thanks for sharing this review!

March 07, 2024

Prompt, professional and dependable. Will not take my car to be serviced at any other dealership. More

by CRFrostenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Hindley
Mar 07, 2024 -

Tom Bush Volkswagen responded

Thank you for reviewing Tom Bush Volkswagen! We hope to see you again down the road!

February 23, 2024

I like this family dealership a lot and have a tremendous respect to my old time Salesman Kenny Low and the best Maintenance staff super guy Chris Hume. These folks need to be a member of the management sin More

by Carolbrown28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Feb 23, 2024 -

Tom Bush Volkswagen responded

Carol, it's great to know that Kenny, Chris and Jim have consistently provided you with excellent service at Tom Bush Volkswagen since 2010. We truly appreciate your loyalty and kind words about our team members!

January 27, 2024

At the moment, having an issue with the technicians on something missing in my car More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cris H
Jan 28, 2024 -

Tom Bush Volkswagen responded

Luis, customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Scott Clemons - Service Manager - (904) 371-4370

Jan 28, 2024 -

Luis responded

Missing item in my car

December 18, 2023

It's good to know, when you're having car issues, they are there to help resolve the issues without making it stressful even more. More

by davisjosephine034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Kinley
Dec 19, 2023 -

Tom Bush Volkswagen responded

Davis, we're glad to know our team at Tom Bush Volkswagen was able to assist you with your car issues and make the process less stressful. Thanks for sharing your experience!

November 17, 2023

My experience with Chris at Tom Bush is always great, because he is very honest and fair. I wouldn’t take my car anywhere else. He always tries to get me in and out. I just love Tom Bush VW on Atlantic. More

by Jacqueline Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chis
Nov 17, 2023 -

Tom Bush Volkswagen responded

Jacqueline, we're delighted to know that Chris continues to provide you with excellent service at Tom Bush Volkswagen. Your trust and loyalty mean a lot to us! We look forward to continuing our relationship!

October 08, 2023

The Tom Bush VW team is outstanding. A few months ago, I reached out to the dealership and had the pleasure of speaking with Kenny and Jim. These gentlemen were knowledgeable, honest, an More

by Vito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Reynolds, Kenny Loh
Oct 08, 2023 -

Vito responded

Commendable!

Oct 09, 2023 -

Tom Bush Volkswagen responded

We are so glad to hear that Kenny and Jim took excellent care of you and helped you secure an excellent new vehicle. Thank you for sharing your recommendation of the Tom Bush Volkswagen team, Vito. We hope you enjoy the VW!

October 03, 2023

Great customer service. Timely repair. Knowledgeable and helpful staff. Nice lounge area, which made a pleasant visit. More

by wm_hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen - Service Rep
Oct 03, 2023 -

Tom Bush Volkswagen responded

We're glad to know you had a great experience with our team at Tom Bush Volkswagen! We strive for excellent customer service and timely repairs. Thanks for the positive feedback, we appreciate it!

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