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Tom Bush Mazda

Jacksonville, FL

4.7
327 Reviews

9850 Atlantic Boulevard

Jacksonville, FL

32225

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327 Reviews of Tom Bush Mazda

May 19, 2022

Service dept was very helpful and professional. Great experience and done in a timely manner :) More

by HK0730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn
May 19, 2022 -

Tom Bush Mazda responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Tom Bush Mazda team. Drive safely, and we hope to see you back!

May 03, 2022

John Stribling was very helpful throughout our car buying process. He was very informative and knowledgeable of our new CX-50. He was very patient, friendly and super relaxed to work with. He has provided, b More

by JOSEPH KOZAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stribling
May 03, 2022 -

Tom Bush Mazda responded

Congratulations on your new car, Joseph! We are happy to hear that John and the team gave you and your wife such a positive experience. Thank you for giving Tom Bush Mazda your business!

April 18, 2022

These people repeatedly pulled my credit after I requested they not. I locked my reports and have received 5 letters from lenders who tried to pull it after it was locked. I told them I was approved More

by Dorinda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
Apr 20, 2022 -

Tom Bush Mazda responded

As you can imagine, this feedback is worrisome. I'm sorry for any inconvenience we may have caused, and I would appreciate a chance to discuss this matter with you directly so we can ensure it is handled properly. Please consider giving me a call when you have a moment. Thank you, Daniel Kawamura - New Car Manager - (904) 371-4332

Apr 21, 2022 -

Dorinda responded

I would be happy to discuss this with you. I can be reached at 706-8894082.

April 02, 2022

Great service! Very professional and helpful. Would highly recommend them to anyone needing service in the future More

by chollis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Apr 03, 2022 -

Tom Bush Mazda responded

We're honored to have earned your recommendation! Thank you for sharing how much you appreciated our team's professionalism and assistance, and all of us at Tom Bush Mazda wish you safe travels on the road ahead!

March 28, 2022

John Stribling was extremely helpful. All his responses were prompt and professional. We were really motivated by the guidance he provided. He’s very collected and patient with a humble a More

by Ida & Rafa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strinbling, Tom Bush Mazda Service, Jeff Teague
Mar 28, 2022 -

Tom Bush Mazda responded

We are thrilled to see that John and the team went above and beyond to make your car-buying experience a great one! Thank you so much for supporting Tom Bush Mazda and congratulations on your new car!

March 12, 2022

John was a dream to work with. He was responsive but not pushy. He was generous with his time as I was making decisions and as we were completing the purchase process. I would reco More

by crane.kenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stribley
Mar 14, 2022 -

Tom Bush Mazda responded

Your recommendation means a lot to us! Thank you for choosing Tom Bush Mazda and for sharing your kind words about our team. We wish you many safe and happy miles ahead!

February 27, 2022

When I entered the door the team acknowledged me and gave me a timeline for my service More

by 1wholewomansalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Feb 27, 2022 -

Tom Bush Mazda responded

It's excellent to hear that you received attentive and informative service during your recent visit. We're honored to be your chosen service provider at Tom Bush Mazda, and we'll be here whenever you need us next!

February 19, 2022

I bought my CX five from this dealership and it was a great experience. The service has been well, as well. Sandy is always very helpful. More

by eterrell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West, Tom Bush Mazda Service
Feb 21, 2022 -

Tom Bush Mazda responded

Thank you for your confidence in Sandy and our team! We are happy to have earned your business and we hope to welcome you back to Tom Bush Mazda in the future. Have a wonderful day!

February 11, 2022

Please default to giving / helping the customer or potential customer get the best deal up front. More

by Dionnemj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Treible, Tom Bush Mazda Service, Cat Castellini
Feb 12, 2022 -

Tom Bush Mazda responded

Thank you for your feedback, Dionne. We run our business in the best interest of our clients and guests, and I'm sorry to hear that wasn't more evident. I will take note of this review, but please consider giving me a call so I can better understand what happened here and make sure it is corrected. Thank you, Daniel Kawamura - New Car Manager - (904) 371-4332

February 07, 2022

The team at Tom Bush Mazda is outstanding! Job 1 for everyone is to make sure questions are answered and customers are satisfied. We worked with Scotty Hawkesworth who is a knowledgeable and patient. We More

by marg.tocknell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Feb 07, 2022 -

Tom Bush Mazda responded

Congratulations on your new 2022 Mazda CX-30 Carbon Edition! We are so happy to hear that your experience with Scotty and the team went off without a hitch. Thank you for choosing Tom Bush Mazda!

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