Back

Tom Bush Mazda

Jacksonville, FL

4.5
329 Reviews

9850 Atlantic Boulevard

Jacksonville, FL

32225

Directions

By Type

329 Reviews of Tom Bush Mazda

February 11, 2022

Please default to giving / helping the customer or potential customer get the best deal up front. More

by Dionnemj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Treible, Tom Bush Mazda Service, Cat Castellini
Feb 12, 2022 -

Tom Bush Mazda responded

Thank you for your feedback, Dionne. We run our business in the best interest of our clients and guests, and I'm sorry to hear that wasn't more evident. I will take note of this review, but please consider giving me a call so I can better understand what happened here and make sure it is corrected. Thank you, Daniel Kawamura - New Car Manager - (904) 371-4332

February 07, 2022

The team at Tom Bush Mazda is outstanding! Job 1 for everyone is to make sure questions are answered and customers are satisfied. We worked with Scotty Hawkesworth who is a knowledgeable and patient. We More

by marg.tocknell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Feb 07, 2022 -

Tom Bush Mazda responded

Congratulations on your new 2022 Mazda CX-30 Carbon Edition! We are so happy to hear that your experience with Scotty and the team went off without a hitch. Thank you for choosing Tom Bush Mazda!

January 29, 2022

Always top notch sales & service at Tom Bush. I highly recommend them…five years in a row in my book! More

by Mr. T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Williams, Elizabeth Treible, Tom Bush Mazda Service
Jan 31, 2022 -

Tom Bush Mazda responded

Thank you for your loyal business and glowing review! It means the world to know we've consistently provided the top-notch service we strive for. Take care till we see you next! - the Tom Bush Mazda team

January 25, 2022

wrote:I am I am writing this letter today to commend the wrote: I am I am writing this letter today to commend the staff at Tom Bush Mazda. My college age son owned a 2018 Mazda 3, a car he really enjoyed. More

by juliegehm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Hawkesworth
Jan 26, 2022 -

Tom Bush Mazda responded

This is an amazing review! We are so glad that our team took care of your crew in what was surely a stressful time. We're glad that Scotty made your experience great from the start. It sounds like he was communicative. informative, and professional. For that, we're grateful. We appreciate you trusting us to help out when you most needed it, and we will be sure to let Scotty know how much he was valued. We look forward to working with you again next time! Safe driving to you and your son, from the Tom Bush Mazda team.

December 23, 2021

The service was excellent!! Everyone involved went above & beyond to resolve my issue. I am totally satisfied! More

by FL life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Murphy , Tech -Unruch
Dec 27, 2021 -

Tom Bush Mazda responded

There is nothing better than hearing from a happy customer! Thank you for trusting our Tom Bush Mazda team to get the job done right. We look forward to your next visit!

November 10, 2021

We had a wonderful experience purchasing our Mazda CX-9 with John Stribling. From the moment we got there we didn’t feel any pressure, he was kind and well informed on the vehicles and listened to what we More

by Samlauren6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (In finance), Tom Bush Mazda Service
Nov 11, 2021 -

Tom Bush Mazda responded

Congrats on your Mazda CX-9! We're pleased that John made your experience great. It makes us happy that everything was seamless and that you're pleased that you chose Tom Bush Mazda.

October 14, 2021

Knowledgeable service writers. Easy to get an appointment. Competent mechanics. Quiet area to wait for your car being serviced. Car service to take you home and back if they need to keep your ca More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Murphy
Oct 14, 2021 -

Tom Bush Mazda responded

Shirley, it's fantastic to hear how much our thorough care, professional service team, and accommodating waiting area have meant to you! It's our pleasure to provide you with a detailed service plan at Tom Bush Mazda, and we hope it's this level of high-quality care that will bring you back in the future!

October 10, 2021

Hello,Thank you so much the great service that was Hello, Thank you so much the great service that was provided. You always keep me updated on future repairs needed for my vehicle. That's the reason More

by McDademyra
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Oct 11, 2021 -

Tom Bush Mazda responded

Thank you for the great review, Myra! We appreciate your business and are happy to hear that you had such a successful service experience working with the Tom Bush Mazda team. Drive safely and we hope to see you back again down the road!

October 10, 2021

Repairs explained and amount of time it would take. Stayed in touch through out the process. Very happy with customer service support. More

by dollarwize60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Oct 11, 2021 -

Tom Bush Mazda responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Tom Bush Mazda team. Safe travels, and we hope to see you back next time!

September 29, 2021

Purchased my car from Ben, him and the entire team there from the sales manager to the finance team were great. Visited several dealerships and right now is not the best time to be buying a car, but they ac More

by tcaldwell93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, His manager, and the Finance manager
Sep 29, 2021 -

Tom Bush Mazda responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Ben and the team went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Tom Bush Mazda!

...
6
...