Tom Bush Mazda
Jacksonville, FL
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327 Reviews of Tom Bush Mazda
I absolutely had THE BEST experience! I went to BEGIN exploring and to test drive a pre-certified car. Scotty greeted me warmly as I arrived at our appointment time. Car was cleaned a I went to BEGIN exploring and to test drive a pre-certified car. Scotty greeted me warmly as I arrived at our appointment time. Car was cleaned and ready to drive. Scotty was great explaining a few details that I needed to know before heading out and delightful with offering tidbits along the way. The car was a great drive with an ABUNDANCE of safety features and convenience/luxury items. Back at the dealership I asked if they had a NEW 2023 car with my exact preferences...and Scotty quickly established "THEY DID" and had it brought out for me to see. The car was JUST what I wanted - all my safety features and the luxury items that I felt like I wanted...NOTHING left out. SO we proceeded to start discussing the bottom line ( at my request) - I felt NO pressure from Scotty * We did alittle paper work and Scotty went to work getting me THE BEST price that I was pleased with. We moved forward with no hiccups - and then I met with Billy Bejarano,Business Manager. Very efficient and so kind in going over details with kindness in answering all my questions. Easy & well Organized experience with Billy. Returned to see Scotty as he escorted me out to MY NEW CAR. BEAUTIFULLY CLEANED AND READY for the road in a GREAT driving and SAFE car - that I LOVE! I was EXTREMELY PLEASED with the entire experience. Again - I had not gone in with my title or check book as I had gone in to "explore" - ONLY. After meeting Scotty I was convinced this was EXACTLY who I felt comfortable purchasing from with the TOM BUSH MAZDA TEAM . Scotty remains accessible to answer any and all my questions. Thank you for a FUN day of purchase and I will DEFINITELY refer any friends with no hesitations. More
Had the best experience purchasing my first car from Atilla! He was so personable and helpful throughout the whole process and really took his time to teach me everything I needed to know about my new M Atilla! He was so personable and helpful throughout the whole process and really took his time to teach me everything I needed to know about my new Mazda CX-5! We traveled 5 hours to purchase from this dealership, and it was definitely worth it. I would recommend Atilla and this dealership to anyone looking for a new car! Thank you so much Atilla and Joe for making this such an easy & stress-free process! More
We have exclusively used Tom Bush Mazda for buying and servicing our Mazda’s vehicles since moving to the area in 2016. We bought three vehicles since we moved here from your dealership with your sales a servicing our Mazda’s vehicles since moving to the area in 2016. We bought three vehicles since we moved here from your dealership with your sales agent, Michelle Williams - who is AWESOME by the way! Our concern today is based upon a service visit for our 2019 Mazda CX-5 Signature. We brought in a coupon for oil change & tire rotation from your competition and we were told the service department would honor the coupon today, but never, ever again. This is very concerning since the coupon made our service cost HALF THE PRICE of what you are charging. We were glad the coupon was honored, but if they will no longer be offered or accepted, we’ll take our business to your competition for all future Mazda needs. We really want to keep our business and services with Tom Bush Mazda, but today’s interaction has really soured our overall Tom Bush experience. We are looking forward to the new Mazda vehicles that will be introduced soon, the CX-70 & CX-90. If the service department’s new attitude is the new standard, we will also look to buy our next new vehicles elsewhere. More
I was shopping around for a new vehicle and have previously owned a Mazda, I love the brand and started looking at the new CX-50. Atilla reached out to me and put together everything that I was look previously owned a Mazda, I love the brand and started looking at the new CX-50. Atilla reached out to me and put together everything that I was looking for. He found me the exact car and color that I wanted. It wasn't at the dealership yet and was expected for the second or third week of September. He reached out the last week of August with great news that the vehicle arrived early! Yay! I went over to sign for it and he was wonderful the whole time, he walked me through everything with no pressure of making the final sale. I also met with the finance manager Joe and he was another great employee. He gave me the details of what some add ons would entail. I picked a couple to extend the warranty and protect the paint but there was no pressure to add those on. This is a great dealership and if you're in the market for a new vehicle, Atilla is the one to see! More
Adriana was awesome! And the team always provides professional service. Very please with my experience dealing with Tom Bush Mazda. And the team always provides professional service. Very please with my experience dealing with Tom Bush Mazda. More
John Stribling was excellent No pressure and well informed I searched to find a dealer who is not adding a market adjustment We would not have bought one for he higher price informed I searched to find a dealer who is not adding a market adjustment We would not have bought one for he higher price More