Tom Bush Mazda
Jacksonville, FL
Filter Reviews by Keyword
By Type
327 Reviews of Tom Bush Mazda
We went knowing what car we wanted to buy. Our salesperson, Matt Stephens, did not pressure us to buy more than the car we came to buy. Zero pressure. The dealership had great inventory and w Our salesperson, Matt Stephens, did not pressure us to buy more than the car we came to buy. Zero pressure. The dealership had great inventory and we took advantage of the zero percent financing too. This was our fourth new car in four years and this was hands-down our best buying experience. More
Walked in to do a quick upgrade to my vehicle’s head unit. Service was affordable and I got a vehicle inspection as well. The costs were transparent and there were no surprises when I got my vehicle bac unit. Service was affordable and I got a vehicle inspection as well. The costs were transparent and there were no surprises when I got my vehicle back. More
Setting up appointment for service was easy. Prices for typical services were posted where I could review when I arrived. Staff was prompt and pleasant. My experience will keep me coming back fo Prices for typical services were posted where I could review when I arrived. Staff was prompt and pleasant. My experience will keep me coming back for any service needs for my vehicle. More
Service dept:Everything was wonderful. . from scheduling the appointment over phone, accurate wait time, waiting area and check out... and if course.. problem fixed (I think.... waiting for . from scheduling the appointment over phone, accurate wait time, waiting area and check out... and if course.. problem fixed (I think.... waiting for rain to see wipers s come on automatically) Efficient in every way. Update: yesterday.. oil change and tie rotation. I waited. I love getting a text "your cat is ready". Just like before. Awesome in every way. .. and they washed my car too. Compared to another brand's local dealership in the past... well last just night and day diff and leave it at that. I have a GREAT mechanic friend who has always been my go-to for everything.. but Tom Bush service may very well still get my business after warranty. More
I always have the best experience at Tom Bush Mazda. Everyone is professional courteous, keeps me very informed, and I will always continue to use them. Everyone is professional courteous, keeps me very informed, and I will always continue to use them. More
Visited Tom Bush Mazda Jacksonville last Saturday and had a great experience while test driving a new Mazda CX-5. we were under no pressure to buy for the entire time we were at the site, in fact it was just a great experience while test driving a new Mazda CX-5. we were under no pressure to buy for the entire time we were at the site, in fact it was just the opposite which was absolutely refreshing considering the decision can be stressful enough on its own. We were greeted by John Stribling and Joe Jacobson who catered to our every request and made us feel comfortable as we discussed a path forward. We finalized a purchase of the new CX-5 after a test drive and a complete and understandable delivery of all options about the car and its features, their knowledge and understanding of this vehicle and the entire line up was impressive. We look forward to a continued relationship with John & Joe and are grateful to be a part of the Mazda family. More
Joe Jacobson was super helpful through the process of buying my new 2024 Mazda CX-30. He was knowledgeable, patient and went above and beyond to make me fully satisfied with my purchase . I am beyond gr buying my new 2024 Mazda CX-30. He was knowledgeable, patient and went above and beyond to make me fully satisfied with my purchase . I am beyond grateful and highly recommend this dealership to anyone looking for a car. More
After an unfortunate accident and our insurance deeming our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only an amazing price but a great rate. They really worked hard to get us the best deal due to our situation. This is our 3rd Mazda we have purchased from Tom Bush. They value trade ins at a very fair price and their new inventory is priced to move. Mazda itself is a dependable brand with a lot of upgrades that come standard. You will leave Tom Bush very happy. More