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Tom Bush Mazda

Jacksonville, FL

4.6
328 Reviews

9850 Atlantic Boulevard

Jacksonville, FL

32225

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328 Reviews of Tom Bush Mazda

December 25, 2023

After an unfortunate accident and our insurance deeming our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only More

by Shaobri8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Dec 26, 2023 -

Tom Bush Mazda responded

Thanks for choosing Tom Bush Mazda for such a special purchase! We appreciate you putting your trust in our team and are glad Aaron and Chris could help you out during a challenging time. Here's to safe miles ahead in your CX-5!

December 01, 2023

Great routine service for my 2008 Miata. The service department always does an excellent job. They are attentive to my needs. Tom More

by TomD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bush Mazda Service
Dec 04, 2023 -

Tom Bush Mazda responded

Tom, we're glad to know our service department at Tom Bush Mazda has been able to meet your needs. Thanks for trusting us with your 2008 Mazda MX-5 Miata!

November 05, 2023

Easy process great experience with Rose! She was exceptional in working with us. Highly recommend! More

by tmadkins1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose
Nov 06, 2023 -

Tom Bush Mazda responded

We are glad to hear that Rose provided excellent service. Thank you for choosing Tom Bush Mazda.

November 03, 2023

Rose and her team were very easy to work with. They even let me take the big bow home to surprise my daughter for her 16th birthday. More

by cm3923136
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Na
Nov 03, 2023 -

Tom Bush Mazda responded

We're so glad to know that Rose and the team at Tom Bush Mazda could help make your daughter's 16th birthday a memorable one! Thanks for sharing this delightful experience with us. Enjoy the ride!

October 21, 2023

Prompt, on time and very courteous service from the Tom Bush Mazda service department staff More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra West
Oct 23, 2023 -

Tom Bush Mazda responded

Mark, your happiness is our happiness as well! We're happy to have contributed to your positive experience at Tom Bush Mazda, and we'll pass on your kind words to our team! Thank you so much for a great review!

October 17, 2023

We worked with Brenden on purchasing our new Mazda CX-90 this past weekend. He did a great job ensuring the experience was seamless and virtually stress-free. We didn’t feel overly pressured into anything. More

by Emma K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron kominsky
Oct 17, 2023 -

Tom Bush Mazda responded

Emma, we're delighted to know Brenden and Devyn made your car buying experience at Tom Bush Mazda seamless and stress-free. We always aim for transparency in our process! Enjoy the new Mazda CX-90!

October 06, 2023

Tom Bush Mazda's service center rep - Sandy West - is extremely rude and condescending to customers. She misbehaved with me and my wife during our service visit on September 29th, 2023. She was talking l More

by Sab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy West
Oct 07, 2023 -

Tom Bush Mazda responded

I'm really sorry to hear about your experience with our service team member. We strive for excellent customer service that hinges on respect and attentiveness, yet it's clear we haven't consistently lived up to this standard. I'd like the opportunity to discuss this further, so as to better understand what happened, and see how we can make things right moving forward. Please reach out at a time that works best for you. Thank you, Arsen Naumenko - Service Manager (904) 371-4815

September 14, 2023

This was the best experience we have ever had when purchasing a new car! Joe Jacobson and Chris DIxon made it seamless and paid particular detail to what I was looking for. Joe went above and beyond t More

by jenniferkondracki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson Chris Dixon
Sep 14, 2023 -

Tom Bush Mazda responded

Jennifer, we're delighted to know that Joe and Chris made your car buying experience at Tom Bush Mazda a memorable one. We appreciate the recommendation! Enjoy your new ride.

August 19, 2023

I worked with Patrick and had the best experience ever. He attended to every thing we wanted in the car and exceeded our expectations. Hope to do more business with them and him in the future. Love my new More

by blbsoccer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Cadet
Aug 21, 2023 -

Tom Bush Mazda responded

We're delighted to know that Patrick provided an exceptional experience for you at Tom Bush Mazda. It's great to see your expectations were exceeded, and we look forward to doing more business with you in the future! Enjoy your new car!

June 30, 2023

I was suddenly in need of a car after mine was totaled in a hit and run accident. We have previously purchased 2 cars from Tom Bush Mazda and have been very pleased with their service both times, so we decid More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson
Jul 03, 2023 -

Tom Bush Mazda responded

Hey JT! Thank you so much for your kind words and continued support. We're glad to hear that Joe and Daniel were able to find the perfect car for you, even with your specific preferences. It's always our goal to provide great service and go the extra mile for our customers. We appreciate your recommendation, and we'll be here whenever you need us at Tom Bush Mazda! Take care!

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