Tom Bush Mazda
Jacksonville, FL
Filter Reviews by Keyword
By Type
328 Reviews of Tom Bush Mazda
We negotiated price through email and phone. Arrived, inspected car, got some small issues corrected. A service guy made two trips to get the gas cap door fixed and get a mark off the interior, and foun inspected car, got some small issues corrected. A service guy made two trips to get the gas cap door fixed and get a mark off the interior, and found the cargo net I asked for. There was some time wasted in the sales office when they attempted to add cost of registration and tag transfer but we resolved this. It took quite a while to get into the finance office. At this point I had been there approximately 2.5 hours and everyone wanted to get out of there, myself included. I had secured my loan prior to arriving but the dealer offered a better rate, so dealing with finance was worth a few hundred in NPV. More
I am a busy mom and needed extra help purchasing my new CX-9 over the phone. Liz was happy to accommodate all of my needs and quickly responded to all of my questions. She found the perfect vehicle for m CX-9 over the phone. Liz was happy to accommodate all of my needs and quickly responded to all of my questions. She found the perfect vehicle for me at the right price. I even made the deposit right over the phone, had the car delivered to my house and signed all of the paperwork with my husband when it was convenient for us. Way to go Liz!!! More
I purchased a new CX-9 from Tom Bush Mazda, represented by Elizaeth Treible. I live in South Carolina, 2 1/2 hours away, so all of our contact was by email or telephone. I was provided with complete, acc by Elizaeth Treible. I live in South Carolina, 2 1/2 hours away, so all of our contact was by email or telephone. I was provided with complete, accurate, honest information, and our discussions were straightforward and simple. The price was very good, and could not be matched by local SC dealers. Once I got to the dealership, the finalizing the deal and paperwork was very quick. Highly recommended. More
take my 06 mazda 3 to servce department check engine ligth on call me she said 1150$ to fixed said ok 5 day later call again we canot fixed we dont no whath wrong VVT dont work you nedd another engin ligth on call me she said 1150$ to fixed said ok 5 day later call again we canot fixed we dont no whath wrong VVT dont work you nedd another engine 5500$ THIS IS USED .She tell me no charge engine have same problem .Next day go pick the car up SUPRISE 547$ service fee . Good job from Tom Bush mazda service department ASE yunk yard techs More
My experience with Tom Bush as well as Anthony & Todd (and their Manager, Jimmy) was excellent. I had a budget that I couldn't surpass and and a certain price that I needed to trade my car in for and the (and their Manager, Jimmy) was excellent. I had a budget that I couldn't surpass and and a certain price that I needed to trade my car in for and they were able to help me to stay within my budget and gave me a great deal on my trade in. All of the employees at this dealer from the sweet lady at the front desk the the nice guy behind the part counter all made me feel welcome and relaxed. Money is very tight these days but I because of my experience with the employees ( and also loving my car choice), I had no problem, and was very relaxed, with making a high dollar purchase with this dealer. I would recommend this dealer very much. And would like to thank each and everyone that helped me feel welcome. Thank you to the nice lady behind the front desk for making the day easier with your kind words. Thank you to the very sweet man behind the parts counter for the zoom zoom you added to my day. And thank you to Anthony, Todd and Jimmy for all of your hard work to make sure that I had the best deal for me! More
This is an excellent dealership to do business with. The staff was personable, knowledgeable, and straightforward. We were able to get down to the brass tacks of a deal right away, and the negotiation was staff was personable, knowledgeable, and straightforward. We were able to get down to the brass tacks of a deal right away, and the negotiation was fast, enjoyable, and productive. There was no nonsense but rather a professional, courteous transaction from reception to the financial department. This is how car-buying should be. More
Great place to do business. I couldn't be any happier. I had an excellent experience with the sales department. The staff there is very knowledgable and helpful. It is nice to do business with professionals had an excellent experience with the sales department. The staff there is very knowledgable and helpful. It is nice to do business with professionals. I have also used the service department and body shop and had an excellent experience with both. Tom Bush is the best! More
One of the easiest visits to a car dealer ever. Had what I wanted, Phillip knew the car - there were no surprises, everything was above board and I left with a car I absolutely love at what I wanted to pay. I wanted, Phillip knew the car - there were no surprises, everything was above board and I left with a car I absolutely love at what I wanted to pay. The paperwork was ready when I got there, all I had to do was sign and drive away. I would recommend this dealership and especially Mr. Bryant to absolutely anyone and everyone. Jeanne Jones More