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Tindol Subaru
Gastonia, NC
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239 Reviews of Tindol Subaru
Condescending salesman The salesman was insulting. While we were negotiating he asked me in a condescending way, " excuse me, but have you ever done this before?" I laughed The salesman was insulting. While we were negotiating he asked me in a condescending way, " excuse me, but have you ever done this before?" I laughed and said, "um, yes, i've bought a car before." I understand that he thought I was being unreasonable with my requests, but he could have approached it in a more respectful way. After that, I decided I wouldn't do any business with him. I ended up buying a newer, better model (limited as opposed to premium) 2016 subaru for 20,000 less miles the next day at Fort Mill Hyundai for only 2 grand more than his asking price. The salespeople at Fort Mill Hyundai were much more respectful, even if we disagreed about something during negotiations. I was more receptive to negotiating with individuals who treated me like an equal. More
Just what you hope to get!! During the search for a new vehicle, we seriously considered several brands and dealerships. We found three to be above the rest, but two different b During the search for a new vehicle, we seriously considered several brands and dealerships. We found three to be above the rest, but two different brands. Our first visit to Tindol Subaru narrowed the firld. Our sales representative at TIndol was more informed and helpful. We did not feel rushed, hustled or less than appreciated. He carefully explained the details of a lease and a conventional purchase. He was thoroughly familiar with the features of Outback, the leasing process and those other processes one must go through to get a new car. We gladly recommend Tindol Subaru and their staff. DealerReview--- in the last section, you did not list the most informative source for me. Consumer Reports is above and beyond the other sources in almost every aspect. More
Chris was great They know how to treat you right. Chris Townsend was great with us. He was really friendly and polite..He took his time with us and explained every de They know how to treat you right. Chris Townsend was great with us. He was really friendly and polite..He took his time with us and explained every detail of my new car Made sure I understood all that I need to know. Love my new 2016 Subaru Legacy. Thank you so much for being so kind and taking as long as it took to help us. Thank you, Nancy Fowler More
UNBELEIVABLE! This is not my first rodeo, having purchased 15+ new cars - some of them very expensive luxury models over the last 45 years. Never has the process b This is not my first rodeo, having purchased 15+ new cars - some of them very expensive luxury models over the last 45 years. Never has the process been easier and more pleasant. Generally speaking, I would rather go to the dentist than purchase a new car, but Tindol Subaru and Chris Townsend and Robin Anderson made it an absolute pleasure to purchase a car. I highly recommend Tindol Subaru and Chris and Robin to anyone wanting to purchase a new car. There was no hassle or games, just a straight up easy transaction conducted in minimal time. More
Very pleasant, with no pressure. This was my second purchase From Tindol Subaru. I went back because of the service I received before. The pleasant surroundings in the building and th This was my second purchase From Tindol Subaru. I went back because of the service I received before. The pleasant surroundings in the building and the pleasant people that I worked with made things easy for me. When you get older, that makes a difference. The vehicle I was looking for was not available at Tindol. Chris Townsend had the vehicle that I wanted within two days. He did a lot of hard work to make this happen. Chris is such a nice person to work with because he thinks as we do, as a customer and not a sales person. That is one of the reasons I went back to Tindol Subaru for my Outback. Chris went over all the parts of the Outback that was new to me and went on the road with me for more instruction. That really helped me. Thanks Chris and Tindol Subaru More
Awesome! We had a great experience with this dealership! Chris was very helpful and knowledgeable of every Subaru on the lot! He wasn't pushy which was refresh We had a great experience with this dealership! Chris was very helpful and knowledgeable of every Subaru on the lot! He wasn't pushy which was refreshing when visiting a car dealership. I definitely recommend this dealership! More
The Price was the price Seems rare to be quoted a price, and not have extras driving up what we thought we were going to be paying. Very happy with how the whole process play Seems rare to be quoted a price, and not have extras driving up what we thought we were going to be paying. Very happy with how the whole process played out. More
Overall GREAT buying experience. I had been shopping around for a specific model of the Subaru BRZ. After searching for weeks, I finally found one at Tindol. I emailed Brian Tims back I had been shopping around for a specific model of the Subaru BRZ. After searching for weeks, I finally found one at Tindol. I emailed Brian Tims back and forth for about a week before finally deciding on the car. Brian was incredibly helpful throughout the car buying process, and didn't hesitate to provide advice on any aspect I approached him with. I've always heard that buying a car is a stressful ordeal, but I had the easiest time going through the process thanks to Brian. I highly recommend a visit to the dealership. More
Great welcome to the area by Tindol The folks at Tindol Subaru, especially Doren Moore, made my car shopping experience fantastic. He found the exact make, model, color and features that The folks at Tindol Subaru, especially Doren Moore, made my car shopping experience fantastic. He found the exact make, model, color and features that I wanted. The buying process was simple, easy and hassle free, thanks Doren! More
best price excellent salespeople I contacted 5 subaru dealers in 3 states - GA SC NC Mr Tims was one of the best to work with over the internet, helpful and to the point informative I contacted 5 subaru dealers in 3 states - GA SC NC Mr Tims was one of the best to work with over the internet, helpful and to the point informative their price was the best and when i visited the dealership it was all top notch when I returned for the car again all I met with were honest and experianced More