
Tindol Ford ROUSH
Gastonia, NC
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776 Reviews of Tindol Ford ROUSH
easyest tranaction Paul Poston and I talked for about two weeks on the phone, with everything we have discussed in those two weeks he delivered. my wife and I drive 5 Paul Poston and I talked for about two weeks on the phone, with everything we have discussed in those two weeks he delivered. my wife and I drive 5 hours from Cookeville, Tn. to buy this car, when we walked into the dealership Paul Poston and his staff made this car buying experience the best one we have ever dealt with. we were in and out with all paper work within one hour. Thanks Paul for everything....... More
Awesome car buying experience! Had the awesome pleasure of dealing with Mike Brown as we began looking for a car for our teenage daughter. We had looked at and test driven several Had the awesome pleasure of dealing with Mike Brown as we began looking for a car for our teenage daughter. We had looked at and test driven several models and finally decided on a used Ford Escape. They didn't have the color we wanted at the time so Mike and his Used Car Manager, Dwight Fowler began looking for a car to match our needs. After a very short time, they more than delivered. Now our daughter is the proud owner of a 2015 Ford Escape! Mike, Dwight and Anthony made the transaction very easy! The entire team at Tindol is fabulous, we are HUGE fans of Natalie and her staff and would recommend them to anyone in Gaston County looking for a vehicle, or to service your existing one with Chris Tolbert and the Service Department. This is our second purchase from Tindol and I am sure it won't be our last! More
GREATLY exceeded my expectations. I rarely take the time to do a review but this place was so awesome I am compelled to let others know. First let me say, I am a customer service e I rarely take the time to do a review but this place was so awesome I am compelled to let others know. First let me say, I am a customer service expert so I notice more than most when *I* am the customer. I bought a pre-owned car (found it online) which has always been scary for me as a result of all my previous used auto purchase nightmares. I went in expecting a "shady salesperson" and a long day of bait and switch, disappearing salesman and that idiotic numbers game they play even as late as 9:30pm (ugh flashback) but NOPE. I learned that all dealerships don't play those games and my experience was actually the exact opposite of all others before. Not once did I ever feel pressured, rushed, or ripped off. Not once was I shown any other car either. I'm still amazed as I type this... There was absolutely NO shady business and the process was super fast (seemed like 20 or 30 min.) but I really don't know the actual time. Since it had snowed the day before, my Salesperson insisted on detailing it the next morning even though it had already been done before the snow, and I remind you, I bought a used car and it wasn't even a Ford so this was another above and beyond moment in my opinion. Since I was there twice I can honestly say they were just as awesome after the sale. To me, the little things count big. Even in the second day, every single person that I spoke to was as friendly to me as they were to the folks buying the brand new (superrr-sweet I must say) Mustang off the showroom floor. I truly feel I got a fabulous deal (another first for me) and I'm in LOVE with my new-to-me car. Sorry this was a long review but I really wanted to share my experience and give them this well deserved 5 star review. P.s. my daughter was in a crash a week before and her car (brand new Dodge Dart) was taken to the body shop building in the back. Long story short, she was more than thrilled with their work and is still telling everyone they made it look better than it did when she bought it with 9 miles on it. I hope this helps someone. Even if it's just one person... save your time and money by just going straight to THE BEST first. **ask for Lewis! ? More
Very impressed with Tindol Ford If you are thinking about buying a car here, do it!! My family and I had a wonderful experience. We went in to buy a pre-owned, entry level car on the If you are thinking about buying a car here, do it!! My family and I had a wonderful experience. We went in to buy a pre-owned, entry level car on their lot and I was so impressed with the way we were treated. I felt like we got the same treatment that someone buying a $70k+ car would have received. Everyone was willing to answer all of our questions and I never felt they were pushy. Not only did we feel like we got a great deal on the car we purchased, but they made us feel like we would be taken care of in the future as well. Thank you Susan Howell for taking the best care of me! Susan walked me through the entire process and showed me how a buying customer is supposed to feel! She is very dedicated to what she does and takes her role seriously. You won't be disappointed! And thank you Eddie Pittman, Doren Moore, the service department and everyone else at the Tindol Ford dealership for all your help in making my experience with buying my first Ford a great one! I will certainly be back in the future. More
Service My experience with service at Tindol Ford is superb. I live in Atlanta Ga. and wait until I am in NC to have Chris Tolbert take care of my service nee My experience with service at Tindol Ford is superb. I live in Atlanta Ga. and wait until I am in NC to have Chris Tolbert take care of my service needs. His customer service skills are second to none. More
The Best Salesman!!!! Thumbs up to Mike Brown, he is with out a doubt the best salesman tindol Ford has. He went above and beyond to get us in a new ride!! If you're lookin Thumbs up to Mike Brown, he is with out a doubt the best salesman tindol Ford has. He went above and beyond to get us in a new ride!! If you're looking for a new car,truck or suv go to tindol Ford and ask for Mike Brown cause he's the man!!! More
Great experience, wonderful people Buying a car made easy, painless, comfortable, no stress. The team at Tindol was incredibly nice and made never made us feel uncomfortable. Thank yo Buying a car made easy, painless, comfortable, no stress. The team at Tindol was incredibly nice and made never made us feel uncomfortable. Thank you! More
Exceptional customer service! It is rare to find a business in todays world, that makes you want to find people to send thier way. This is how I feel about Tindol. I am so surpri It is rare to find a business in todays world, that makes you want to find people to send thier way. This is how I feel about Tindol. I am so surprised and impressed by the level of service of they provide. We drove nearly 3 hours to get to thier dealership - and it was worth every minute. I highly recommend!! More
Excellent Dealer Lyle was outstanding. He was available, quick with the paperwork, low pressure, high excitement about the car, and didn't waste a minute of my time Lyle was outstanding. He was available, quick with the paperwork, low pressure, high excitement about the car, and didn't waste a minute of my time in helping me purchase a Ford Roush Mustang today. More
New Roush Mustang Purchase From start to finish we were treated like family. Everyone there was so great to work with. We have purchased quite a few cars in our lifetime, but From start to finish we were treated like family. Everyone there was so great to work with. We have purchased quite a few cars in our lifetime, but have never had such a positive experience with a dealership or salesmen. Don't change a thing. As the saying goes, "If it ain't broke, don't fix it." More