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Tindol Ford ROUSH

Gastonia, NC

4.8
776 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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776 Reviews of Tindol Ford ROUSH

June 14, 2017

Body Shop Work The body shop is FAST, courteous and fair. I loved it. They did a beautiful job on my Lexus. They also did a custom paint job on my husband's 1971 L More

by Catherine Montsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Chester, Randy Hartsoe
Jun 15, 2017 -

Tindol Ford ROUSH responded

Good Morning and thank you for your feedback! Tony and his team love what they do and it shows! We appreciate your feedback and we'll make sure we thank the entire gang. Thank you for trusting us with your business and your husband's business! Natalie Tindol

June 09, 2017

Terrible service They never can diagnose any issues, they make appointments and don't even get to the work. This gas happened multiple times. Find another dealer that More

by Customer
Customer Service
Recommend Dealer
No
Employees Worked With
Mo Adams
Jun 09, 2017 -

Tindol Ford ROUSH responded

OH NO! I'm so sorry! Could you email me personnally at natalie@tindolford.com or call me on my direct line at 704.884.2259. I would love to get more information from you so I can fix this issue and also make it right for you. I will look forward to your communication. Thank you and again, please accept our apologies for this terrible experience! Natalie Tindol

June 05, 2017

Great sales People This dealership (thru Paul Poston) was a very nice experience. His efforts to get me the deal and car I wanted made it a very happy experience. He w More

by Helen R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston
Jun 05, 2017 -

Tindol Ford ROUSH responded

Thank you for your kind comments about Paul! We are all so thankful for your business and we are so happy we were able to create a nice experience for you. We appreciate your 5 star review too! Happy Driving, Natalie Tindol

May 26, 2017

Great Experience .I do not ordinarily write reviews; however, my recent experience of purchasing a 2017 Roush Mustang from Lyle Sturgis was absolutely exceptional. Ly More

by Sheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Anita, Wanda, Lyle Sturgis
May 30, 2017 -

Tindol Ford ROUSH responded

Thank you for such a great shout out to our wonderful team! We sure do appreciate you! Natalie Tindol

May 21, 2017

This Service Advisor is an asset Lisa Fischer, Service Advisor, has such a warm personality and positive attitude, that you just want to smile when she talks to you. Her smile is con More

by Graywolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Fischer
May 30, 2017 -

Tindol Ford ROUSH responded

TRUST! What a big word! And we work hard to earn it every day, so thank you so much for letting us know that Lisa has earned your trust and your business. Customers like you make smiling easy !! Thank you!!! Natalie Tindol

March 06, 2017

Excellent , friendly and professional I found the exact F 150 I was looking for online. I contacted Paul Poston at Tindol Ford we worked the deal out before the wife and I stepped on the l More

by Puggin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston
Mar 13, 2017 -

Tindol Ford ROUSH responded

Those three words make us very happy....excellent, friendly and professional. THANK YOU! Paul is a wonderful asset to our team and he truly cares. So excited you had a great experience all the way around. We appreciate your business and we are thankful for your trust. You'll LOVE your F150! Happy Driving! Natalie Tindol

February 27, 2017

Great Experience I wouldnt buy a car from anyone else! These did everything they could to get me the deal I wanted! I would recommend this dealer to anyone who is More

by ryan bodamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston, Mike Corbett
Feb 28, 2017 -

Tindol Ford ROUSH responded

Thank you Ryan! So glad to know we made you happy! You make us happy by trusting us with your business and we really appreciate your shout out to Mike and Paul! Thanks so much and happy driving! Natalie Tindol

February 27, 2017

Best truck buying experience I love this dealership I would recommend any one to come here. I called mo Adams and told him my credit score and what I was looking for he told to co More

by Haven08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Feb 28, 2017 -

Tindol Ford ROUSH responded

WOW! We love it when you love us!! Thank you so much for your raving review. We will all give Mo a big giant high five for taking such good care of you! Thank you for trusting us with your business and we'll be right here for you for oil changes and any questions you may have. We are excited for you and we appreciate you! Natalie Tindol

February 25, 2017

Ask for Mike Brown! This is a letter that I wrote to the owner of Tindol Ford. If your looking for a great guy to talk to about a new or used car, I highly recommend Mik More

by jerryshurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Pittman, Mike Brown, Anthony Metzelaars
Feb 26, 2017 -

Tindol Ford ROUSH responded

Mr. Hurt! What an amazing letter! Thank you so very much for taking time to share this story with us and online with a 5 star review! We do feel very blessed to have Mike Brown on our team. The beautiful thing is he is sincere and he is consistently that way. Earning your trust is the biggest compliment you could give both of us, as we strive daily to exceed expectations and break the stereotype most folks have of car dealers. And it is so our pleasure to honor you and other first responders, as well as our veterans, with our Hometown Heroes wall. We owe our freedom and our safety to you all and it's the least we can do to show our respect. I truly appreciate your kind note and your heartfelt thanks. We sincerely thank you for your business as well. We look forward to a wonderful relationship together! Thanks again! Natalie Tindol

February 23, 2017

New car for Mom It was time for my mom to get a new vehicle so I took her around to various lots to see what she was interested in and she decided to go with an Explo More

by bpearson73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis Vause
Feb 23, 2017 -

Tindol Ford ROUSH responded

You have made my day with your awesome post! I love taking care of my mom too, so this really hits home with me. Thank you so much for trusting us to take care of you and your mom. So happy she loves her Explorer and that you guys had a wonderful experience with Kurtis. We've been here 43 years and we love giving friendly service in a low-pressure atmosphere. Glad you enjoyed the experience and we'll look forward to finding you your perfect vehicle sometime in the future! Thanks again for sharing your story! Natalie Tindol

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