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Tindol Ford ROUSH

Gastonia, NC

4.8
776 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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776 Reviews of Tindol Ford ROUSH

November 05, 2017

Amazing experience Randy Massey amazing sales consultant!amazing and great!will be back to this family and caring and prompt dealer ! Be crazy not to buy from them More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Tindol, Doren Moore, Tom Chester, Lewis Palmer, Derek Clark, Randy Massey
Dec 18, 2017 -

Tindol Ford ROUSH responded

Thank you for choosing Tindol! We truly appreciate each and everyone that chooses Tindol to take care of your automotive needs. Please feel free to reach out to our Team anytime!

November 03, 2017

Very good experience Staff was curtious and knowledgeable would recommend Tindol to family and friends. I felt comfortable with the staff. Ben Foster really made it happe More

by Tim12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Palmer, Ben Foster
Nov 14, 2017 -

Tindol Ford ROUSH responded

Thank you for that GREAT Review! We will take 6 Stars!! We are so glad you felt comfortable with our Team we truly try to offer a friendly family feel! We hope you choose Tindol in your next Automotive need!

October 11, 2017

Customer service I wouldn't go to this dealership customer service is awful. He had no intention and working with us. There was someone else in our seat before we even More

by Cristol32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seeram Kirpaul
Oct 12, 2017 -

Tindol Ford ROUSH responded

Cristol! We are so sorry you didn't have a great experience, this is not like us! I would like to apologize first and we wish our team could've better satisfied your needs. I would like to look into this and get our sales team involved to see what went wrong. Please if you could provide more info to me at Trevor.Wright@Tindolford.com. I will then promptly get back to you.

September 13, 2017

Awesome dealership to work with! We have always used this dealership for all of our car buying needs. We did again today in the purchase of a used car. Highly recommend this dealers More

by SeanEgge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston
Sep 14, 2017 -

Tindol Ford ROUSH responded

We are so glad you came back! We will always give you a 5 Star Experience! -Team Tindol

Sep 14, 2017 -

Tindol Ford ROUSH responded

We are so glad you came back! We will always be sure to offer a 5 Star Experience!

September 07, 2017

AMAZING service team!!!! My last service was fantastic, and I felt secure knowing that my vehicle was in good hands. Each time I arrive at the service garage door, I am gree More

by Crystalgh001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Clark
Sep 07, 2017 -

Tindol Ford ROUSH responded

We are so glad you had a Awesome Experience with our Service team! We always try and offer a 5 Star Experience, We have a great service team! We looked forward to providing you great service in the future! -Tindol Team

September 04, 2017

Excellent sales experience After bad experiences at two of the Charlotte area's largest Ford dealers, we decided to give Tindol Ford a try. We couldn't be more pleased. Everyo More

by abcdduke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Poston
Sep 04, 2017 -

Tindol Ford ROUSH responded

We appreciate you taking the time to leave us a GREAT review! We thank you for giving us the opportunity to give you a 5 star experience! We look forward to seeing you in the future! -Tindol Team

Sep 04, 2017 -

Tindol Ford ROUSH responded

We appreciate you taking the time to leave us a GREAT review! We thank you for giving us the opportunity to give you a 5 star experience! We look forward to seeing you in the future! -Tindol Team

August 16, 2017

One of the very best The experience was exceptional. Lyle Sturgess is one of the best salesman I have ever come across. Very honest. Calls me on my birthday and sings h More

by Clay Dillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ludger Reed, Lyle Sturgis
Aug 17, 2017 -

Tindol Ford ROUSH responded

Hey Mr. Dillard, We appreciate you taking the time to leave us a review.We truly make an effort at correcting all the issues that customers sometimes have with our Tindol Team and overall experience at Tindol. We will always try and go above and beyond our guests expectations. I have immediately spoken with your sales person and was able to look into the conversation of trading in your Raptor for a New ROUSH F-150. Our Vehicle Website System will not give you an exact value for you trade, but it will get you an estimate Low/High. Your 2014 Raptor did give you an overall value between $33,720-$42,150 and we assessed your Raptor with 90K miles near the middle of that range. Our Tindol ROUSH Team is known for a very transparent experience as we do not engage in "Dealership Haggling". Unfortunately on the week days we do close at 8pm and I understand your sales person was able to stay in contact with you closer to 9pm, as we would with anyone to make sure we go above and beyond. Please feel free to contact me if you have any questions. Trevor.Wright@TindolFord.com

August 14, 2017

they do not return calls they are slow to fix small prombles slow to fix small probems will not return calls was told the part would be in first of the week have not heard from them they will return my call More

by bvc1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Clark
Aug 14, 2017 -

Tindol Ford ROUSH responded

We are Very Sorry you had a Unpleasant Experience With our Tindol Service Team, We Take Every Review Very Seriously and Would Like to Look Further Into and Hopefully Resolve it. If you Would Please Email me at Trevor.Wright@TindolFord.com and Leave Your Vehicle Info, and a Summary of Your Experience and we Will be Sure to Resolve This Issue Today. Thank you for Your Time! -Tindol Service Team

July 15, 2017

DISABLED VETERAN Have to say I'm deeply disappointed. I received my military back pay and contacted 4 different individuals and filed a credit application on line. Af More

by jamrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doren Moore, Julie Petree, Mike Brown, Randy Massey
Aug 01, 2017 -

Tindol Ford ROUSH responded

James, We Appreciate you Reaching out to us Upon This Issue, I Believe Mrs. Tindol has Reached out to you Upon Resolving This Issue. If you Have any Questions Please Feel Free to Contact us Anytime. Thanks James! -Trevor Wright / Tindol Team

June 20, 2017

Awesome Service Department Tindol is the best place to get my service done. I've been going to Tindol for almost 10 years and have been treated like family. Their service is qui More

by Jennik211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Shoukry
Jun 28, 2017 -

Tindol Ford ROUSH responded

Thank you for the kind comments! So glad you like your report card! It's a big deal to us that you know all about your car and what to expect. We really appreciate you bringing your vehicle to us and trusting us with your business. Happy Driving! Natalie Tindol

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