
Thoroughbred Nissan
Tucson, AZ
By Type
423 Reviews of Thoroughbred Nissan
i just recently bought a car from this dealership and i’m more than happy to have come here! it was a great decision for my first car, and Paul Hains was a really good guy. he even cried with me (‘: i have r more than happy to have come here! it was a great decision for my first car, and Paul Hains was a really good guy. he even cried with me (‘: i have recommended this place to a few of my friends who are also looking for cars! even a family member of mine had purchased a car from here in 2019, excellent condition! great hospitality and service. More
I just purchased my new Nissan Rogue 2023 and I am glad that I was assisted by Paul Hains one of the best sales assistant I ever met. He helped me all with my queries and offered me best deal. that I was assisted by Paul Hains one of the best sales assistant I ever met. He helped me all with my queries and offered me best deal. More
I’ve alway been a loyal customer of Thoroughbred Nissan, I took my vehicle to replace the brakes about 2 weeks ago and I noticed a lot of loose wires, I didn’t think it was a big deal and just push them bac I took my vehicle to replace the brakes about 2 weeks ago and I noticed a lot of loose wires, I didn’t think it was a big deal and just push them back in under the dash board. I took my vehicle for emissions testing and it did not passed due to some wires not being connected in place, I called Thoroughbred Nissan spoke to a service manager by the name of Caleb explained the situation and instead of trying to help and being understanding he was bothered by my request and was very argumentative not wanting to fix the issues they have caused. I kept insisting that they needed to fix the wires the way they were initially. He was very disrespectful by calling me a ridiculous customer that the wires had nothing to do with my vehicle not passing emission when I had proof in the emissions testing paper. HORRIBLE SERVICE by that person so called service manager he doesn’t have the personality or the skills to have that job title. He took advantage and treated me so disrespectful for being a female because I’m sure he would not talk to a male the way he was talking to me. I will NEVER, NEVER take my vehicle or buy a vehicle from Thoroughbred Nissan again! More
Brought my new 2022 Rouge Sport in for it's first oil change. Appointment was made by sales person "Roberto" during sale in Nov, 2022. Supplied service writer with appointment paperwork for my 10:30 AM change. Appointment was made by sales person "Roberto" during sale in Nov, 2022. Supplied service writer with appointment paperwork for my 10:30 AM appointment, was told it would take about an hour and to have a seat in waiting area and he would advise me when finished. After waiting 2 plus hours I walked to the service desk and observed that it did not appear that my vehicle had even been moved. Service adviser asked if he could help me and asked me my name ? "Robert Greenberg". I told him I had been there about 2 hours and he said He knew I had been there a long time and he would have the car ready in 20 min, I told him forget about rotating the tires that I had to leave and could not wait for that to be done. He said that he was responsible that the job had slid through the "cracks" and gave me a free oil change for my troubles on my next visit. The reason I purchased the car from Thoroughbred was the close location to my residence which would be good when I needed service. Hard pressed to return for service even for a free oil change, let alone buy another car there. More
I highly recommend Thoroughbred Nissan. They treat you like family. Best car dealership experience I have had. Carl and Eric were fantastic! I’m very happy with my experience. Stop by and s They treat you like family. Best car dealership experience I have had. Carl and Eric were fantastic! I’m very happy with my experience. Stop by and see for yourself! More
Buying a 2023 Leaf SV Plus was best decision I ever made. Great ride! Smooth and comfy, excellent tech, amazing safety features, and ProPilot... Google it. My experience with Thoroughbred Nissan was outstan Great ride! Smooth and comfy, excellent tech, amazing safety features, and ProPilot... Google it. My experience with Thoroughbred Nissan was outstanding! "Coach" Richard offered great communication and help. My sale actually took about 8-9 months, because my car was "in transit" for a while. As soon as the vehicle landed on the lot, he called me to complete the sale. I fully recommend Coach and the Thoroughbred team, they are true professionals!! Financing was also a breeze, great coordination. More
Everyone at Thoroughbred Nissan is very courteous and will do everything in their power to take care of the customers. My wife and I highly recommend them and especially our salesperson Roberto Villagra will do everything in their power to take care of the customers. My wife and I highly recommend them and especially our salesperson Roberto Villagran. We went in to set up appt for service and ended up walking out with 2 brand new vehicles! Thank you very much Roberto and staff!! More
Rod and Paul were great to work with. Paul was very knowledgeable and very personable. We will definitely Thoroughbred to anyone who is looking to buy a car. Paul was very knowledgeable and very personable. We will definitely Thoroughbred to anyone who is looking to buy a car. More
It was my first time purchasing a vehicle & Thiroughbred Nissan was extremely helpful throughout the process. Excellent customer service. 10/10 recommend Anthony Cox. Nissan was extremely helpful throughout the process. Excellent customer service. 10/10 recommend Anthony Cox. More
Roberto Villagran was very helpful right from the start. He was able to answer every question we had and then some. He was an absolute pleasure to talk with. He made buying a truck feel like you were having He was able to answer every question we had and then some. He was an absolute pleasure to talk with. He made buying a truck feel like you were having a conversation with an old friend. I would recommend him to anyone trying to buy a new vehicle but don’t want the pressure of a salesperson. More