Thoroughbred Nissan

I was in to your parts department on Friday 9/20/2013 and received excellent service from Mr. Daniel Valenzuela. I had 2 keys that I ordered online, an inexperienced Ace employee had messed it up. I had ca received excellent service from Mr. Daniel Valenzuela. I had 2 keys that I ordered online, an inexperienced Ace employee had messed it up. I had called the Nissan dealership which is close to my home and was told that they would charge me $15 per key to cut. I was on your side of town and thought that I would pop in and see if my keys could be cut. David was extremely professional and very nice. He explained that he would be able to cut my key from code via my VIN #, which I didn't know was possible. He also informed me that the price was much lower than the $15 per key I was quoted from the other dealership. This left me extra money to purchase a steering wheel cover. He cut both keys and they worked perfectly. I was so impressed with the service I received that I will go out of my way for any additional parts that I may need in the future. I will definitely ask for Daniel in the future! You have a fantastic employee in Daniel! Thank you again for the the wonderful service. More

My Murano has 58,000 miles and was making some strange noises. Also, I was having difficulty working the "fob" locking device. It was very unpredictable. I have had the car since 2005 and I really like noises. Also, I was having difficulty working the "fob" locking device. It was very unpredictable. I have had the car since 2005 and I really liked and used the locking device on the driver-side door. When it didn't work in it's usual manner, it was frustrating. Since I am not mechanical, I had no idea where or what was causing the noises..... so I left that up to the specialists. I can tell you that since it has been in the shop, everything sounds GREAT and the door locks are working perfectly. Once again, I am truly enjoying my Murano. I was away for a week's vacation which was a convenient time for the car to be fixed in perfect condition again. Thanks Thoroughbred and your efficient service department. More

Wes Wilkins has been my service adviser for 5 years. We appreciate his knowledge, friendship, and attention that he gives our Altima . We would certainly recommend Wes to anyone needing someone to help ke appreciate his knowledge, friendship, and attention that he gives our Altima . We would certainly recommend Wes to anyone needing someone to help keep their vehicle in top notch running order. We also appreciate the waiting area and hospitality . Cleanliness is next to Godliness, especially in the repair area. A big thank you Thorougbred Nissan.. Dick and Esther.... More

Visito el departamento de servicio de Thoroughbred con frecuencia llevando mi 270z que cuido mucho y se que lo puede dejar sin ningun problema. El servicio que recibo de todos los empleados es ejemplar p frecuencia llevando mi 270z que cuido mucho y se que lo puede dejar sin ningun problema. El servicio que recibo de todos los empleados es ejemplar por eso es que sigo regresando. More

I had a great experience at the dealership, Lisa Smiley greeted me pleasantly, listened and understood my problem with my car. she called me with an answer to my problem within an hour. I would recommend greeted me pleasantly, listened and understood my problem with my car. she called me with an answer to my problem within an hour. I would recommend her and the service dept. to all my friends More

I have been using Thoroughbred Nissan for years. I continue to go back because they have always done a great job and have superior service. I purchased my Titan with 35K miles and now have over 135K a continue to go back because they have always done a great job and have superior service. I purchased my Titan with 35K miles and now have over 135K and it still runs great! I have had all my work done at the dealership and have a piece of mind knowing that I am having quality work done, with quality parts and great service with every visit. Lisa has been my service rep. She is wonderful! Very friendly, super helpful, and always happy. More

I have dealt with Wes at Thoroughbred Nissan for about six years. Wes is very knowledgeable and has always provided superior service. I have been loyal to Wes because he has earned my trust with his hones six years. Wes is very knowledgeable and has always provided superior service. I have been loyal to Wes because he has earned my trust with his honesty and candor. My vehicle is a company vehicle. I have many options for service including in house mechanics that work on our company's fleet of trucks. However, I choose to take my Armada to Thoroughbred due to my trust of Wes and the tremoundous service that I receive at Thoroughbred after Wes writes my service orders. Without doubt, Wes is the best service advisor I have ever dealt with and Thoroughbred is the best service experience I have ever had from a dealer's service department. More

I always go to Thoroughbred Nissan for maintenance on our four Nissan vehicles, ranging in age from 1994 - 2009. They are 100% responsive and professional, treating me with complete respect and always comple four Nissan vehicles, ranging in age from 1994 - 2009. They are 100% responsive and professional, treating me with complete respect and always complete the maintenance in a very satisfactory and efficient manner. I try to only deal with service manager, Lisa Smiley, since she is familiar with the needs of the various vehicles. In short, Thoroughbred Nissan is a quality dealership, represents the brand very, very nicely! Steve Wilson More

Went in for Air Conditioner and transmission repair. Lisa Smiley has always been very friendly and knowledgeable when I have gone in. When it was necessary for the car to be kept overnight I was given a Lisa Smiley has always been very friendly and knowledgeable when I have gone in. When it was necessary for the car to be kept overnight I was given a loner car with absolutely no hassle. Barry Schachter has been working on my car when needed for many years and has always been very professional and is an excellent mechanic. All the service staff have been great to work with over the years and I would definitely recommend Thoroughbred Nissan as the place to buy a car and have it serviced in Tucson. More

Any time I need a service done with or without appointment. The take care of my truck as fast as possible. They greet me at the door with friendly service. Always great service Wouldn't go anywhe appointment. The take care of my truck as fast as possible. They greet me at the door with friendly service. Always great service Wouldn't go anywhere else. More