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Thoroughbred Nissan

Tucson, AZ

4.7
408 Reviews

5163 E 22nd St

Tucson, AZ

85711

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408 Reviews of Thoroughbred Nissan

March 09, 2019

Always happy! I have been coming in for the past two years for maintenance on my 2006 Maxima. I have always been greeted with a warm smile and been treated more lik More

by emiliepm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goodman, Manny Benitez, David Sanchez
Mar 11, 2019 -

Thoroughbred Nissan responded

Thank you for sharing your review! I'm so glad to hear everything went well

February 11, 2019

Excellent Service as always Moving here from LA with my 2015 Rogue I have become accustomed to excellent service from Nissan dealers. I have found that same excellence with Thoro More

by Happy Customer !!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo, service advisor
Feb 12, 2019 -

Thoroughbred Nissan responded

We're so glad to hear this! Thank you, and welcome to Tucson!

February 01, 2019

It was great I have the best Service rider I have had n I am 79 years old... Oren the fellow that works on my car and truck is GREAT also he know his stuff... More

by Stanstill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney and Oren
Feb 12, 2019 -

Thoroughbred Nissan responded

Thank you!

January 31, 2019

Everyone was very friendly and helpful. We got a great deal and saved over $4000. All the questions we had were answered thoroughly. The customer service was excellent. We are very pleased w More

by Shawna21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Benitez, Rod Gillis
Jan 31, 2019 -

Thoroughbred Nissan responded

This is great to hear, Shawna! Thank you!

January 03, 2019

Nissan dealership in East Tucson My experiences at Thoroughbred Nissan, both buying and having service done, were positive and enjoyable. The folks here are all very helpful and infor More

by Clint54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 04, 2019 -

Thoroughbred Nissan responded

Thank you for writing a review, Clint! We're glad you had such an excellent experience. We look forward to seeing you again next time!

December 13, 2018

Awasome customer service From Tony I have bought multiple vehicles there in the last 18 years. From a 2000 nissan Altima to. 2010 Tittan I ‘m very happy with the all service 👍& More

by Patch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony from service and mike from sales
Dec 17, 2018 -

Thoroughbred Nissan responded

Thank you. We truly value long term members of our Thoroughbred Nissan family like you! Thanks you writing a review.

December 10, 2018

Car Buying Made Easy Michael Kanneg made car buying simple and put us into the 2018 Nissan Rogue with the additional safety features we were looking for. I would certainly More

by William S
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kanneg
Dec 12, 2018 -

Thoroughbred Nissan responded

Thanks, William! We welcome you to the Thoroughbred Nissan family and look forward to seeing you next time.

October 05, 2018

Exceptional Service and Family Oriented After my car broke down from a dead battery Thoroughbred Nissan was able to help me completely and on very short notice. The staff was very accommodat More

by purple501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Campos
Dec 17, 2018 -

Thoroughbred Nissan responded

Thank you so much for sharing your review!

Dec 17, 2018 -

Thoroughbred Nissan responded

Thank you so much for sharing your review!

September 08, 2018

Horribly rude and condescending sales person I had no experience with this dealer prior to walking in the door. I had a friend with me who has a good deal of experience with used and new car buyi More

by Rose V
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John T.
Sep 14, 2018 -

Thoroughbred Nissan responded

I'm sorry to hear you felt this way about your visit. We really try to exceed your customer service expectations, so we spent some time looking into this. I noticed our Internet price of $16,944 for the Kia Soul is actually lower than the suggested price of $17,603 found on Kelly Blue Book. Our sales managers also evaluate the pricing of other vehicles in the market, and they make an honest effort to price all of our vehicles competitely. Unfortunately, your offer of $8,000 was not one that makes business sense for us. However, I'm happy to hear that you found a vehicle that works for you.

August 17, 2018

Pre Judgemental of your appearan colour and ethnicity Very poor experience from the sales manger who comes to you with a perception, who was very rude and arrogant. While talking, he tear the quotes paper More

by unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Oscar Campos
Aug 20, 2018 -

Thoroughbred Nissan responded

Our rich customer service background is built on treating our customers like family. We also treat our team members like family. In particular, we value the dignity of our employees. Unfortunately, in this case, our dealership was forced to make a decision between allowing the mistreatment of our employees, or turning away business; our manager chose the latter.

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