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Thoroughbred Nissan
Tucson, AZ
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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408 Reviews of Thoroughbred Nissan
October 21, 2020
I visited 6 dealers comparing like sized new cars, and found only one of those dealers (and their salesman Eric) to be efficient and aggressive with the pricing; giving us their best price right away, and found only one of those dealers (and their salesman Eric) to be efficient and aggressive with the pricing; giving us their best price right away, and it was a better price by far in comparison to the other dealers. I would highly recommend this dealer and will look forward to buying more cars there in the future. More
by john
Employees Worked With
Eric Encinas
September 30, 2020
I didnt really know what I wanted, needed a new car! Love the Altima but found a used SUV for dirt road fun in the desert. Tim was accommodating, letting me discover w no pressure! David in Finance was pat the Altima but found a used SUV for dirt road fun in the desert. Tim was accommodating, letting me discover w no pressure! David in Finance was patient answering and explaining as needed. Really a was painless process. Thx guys! More
by MP
Employees Worked With
Tim Kass, David Sanchez
September 05, 2020
I have had my Nissan serviced 5 or 6 times at this dealership. In the past I have never been completely happy with the service. While the car was still under warranty I asked them to look into a rat dealership. In the past I have never been completely happy with the service. While the car was still under warranty I asked them to look into a rattle in the rear trunk area. They kept denying that there was any rattle so I just decided to give up. During all of these visits, however, they were always trying to push parts or service that I did not need. The car had only about 30,000 miles and they were telling me I needed new tires. I asked them to stop all the "up selling" and they got upset. Today I went in for a simple oil change and tire rotation. The rear tires are in good condition and the front tires need to be replaced in about a year or so but have plenty of tread-wear left. The service technician refused to rotate my tires and said they needed to be replaced. They gave me some big story about "Nissan Policy". I went to both the sales manager and the general manager to discuss this. They continued with the same line. I then went to a local repair shop and they laughed and said that Thoroughbred was just trying to sell me some new tires. The local shop changed my oil and rotated my tires with no problem. I don't trust Thoroughbred Nissan. They always want to sell me something that I don't need, as was the case today. Finally, when I tried to resolve this with the "General Manager" I was told that they did not want my business and to not come back. My opinion is that they seem like a bunch of con-artists and when they get caught then they get defensive. I Don't trust them. More
by Unhappy Customer
Employees Worked With
Oscar Campos
August 12, 2020
Just moved in town, I went there with my husband to lease our Kicks and Murano. The environment is friendly and professional. Ricardo helped us throughout the process (from the first online search up to s our Kicks and Murano. The environment is friendly and professional. Ricardo helped us throughout the process (from the first online search up to signing the contract) in a fast, detailed, and clear way. Excellent service! Super recommended. More
by Floriana
Employees Worked With
Ricardo Reyes
July 25, 2020
Thanks to Miss Paulette and the Thoroughbred family, I was able to, once again, drive home with an excellent recommendation to my problem. The problem being that my previous vehicle was a little to small was able to, once again, drive home with an excellent recommendation to my problem. The problem being that my previous vehicle was a little to small but with my Nissan Sentra I'm a very happy person....thanks agan Nissan! More
by D. Contreras
Employees Worked With
Paulette and David, Oscar Campos, Joseph Rollberg
July 19, 2020
I had never been to Thoroughbred Nissan but after working with Tim Kaas I will ne making them my first choice when shopping for a new vehicle. with Tim Kaas I will ne making them my first choice when shopping for a new vehicle. More
by Mprober
Employees Worked With
Tim Kaas - 5 stars!
July 01, 2020
Twice now we've had a GREAT experience leasing our vehicle through Thoroughbred Nissan. They made sure we left completely satisfied. There are other dealers, then there is Thoroughbred...they make yo vehicle through Thoroughbred Nissan. They made sure we left completely satisfied. There are other dealers, then there is Thoroughbred...they make you part of their family! We appreciated all that Paulette and the Manager did for us, making our experience a great one! More
by ksquilts
Employees Worked With
Paulette Gaston, Robert Soucy
March 09, 2020
Stole my trade-in Everything was going well with my purchase of a left over 2019 Nissan Titan. I negotiated a nice discount with the salesman Josh. When I got the fin Everything was going well with my purchase of a left over 2019 Nissan Titan. I negotiated a nice discount with the salesman Josh. When I got the finance person Sara, she charged me full price. When I asked her about the inaccuracies, she told me lies straight to my face. Avoid Thoroughbred Nissan at all costs. More
by Eric Pauley
Employees Worked With
Josh Hefley
February 22, 2020
Just got my 2016 Nissan Sentra transmission serviced was charged 379.00 absolutely highway Robbery. Bought 4 vehicles from them won’t be buying a 5th one. charged 379.00 absolutely highway Robbery. Bought 4 vehicles from them won’t be buying a 5th one. More
by Otek9818
Employees Worked With
Oscar Campos, Joseph Rollberg
