Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Purchase of a 2014 Jeep Wrangler I must say, This has been the most pleasant experience I have ever had purchasing a vehicle., The staff was very friendly and I would recommend , Thom I must say, This has been the most pleasant experience I have ever had purchasing a vehicle., The staff was very friendly and I would recommend , Thompson Hyundai to a friend or family member. More
Wishing to trade in a '16 Miata for a newer version, Shawn (salesperson) was not only affable and welcoming, but attentive to my specific needs - the vehicle itself and the pricing. When the time arises Shawn (salesperson) was not only affable and welcoming, but attentive to my specific needs - the vehicle itself and the pricing. When the time arises for a new trade-up, Shawn and Thompson Mazda will receive my attention! More
Fantastic! I was leasing a Mazda and the end of lease experience was so poor that I was initially planning to go with anything but a Mazda. I went to some other I was leasing a Mazda and the end of lease experience was so poor that I was initially planning to go with anything but a Mazda. I went to some other dealerships, the cars were OK but the sales people were condescending. I eventually emailed Mazda and upon the first response from Shawn, I could tell that he was knowledgeable and respectful so I decided to visit the dealership. Best decision I made - he and Blake were wonderful to work with! More
From the time I spoke to Robert Wensel about coming in for an interview he was very professional. Through out the whole process he explained in detail everything I needed to know about the vehicle I was b for an interview he was very professional. Through out the whole process he explained in detail everything I needed to know about the vehicle I was buying . More
I work a lot, I’m three hours away and Thompson Mazda had a specific used vehicle that I wanted. I am so happy that this dealership had this truck. They really worked for me to get all of my prices and cred a specific used vehicle that I wanted. I am so happy that this dealership had this truck. They really worked for me to get all of my prices and credit before I made the drive. I did numerous hours of research and I knew what I thought was fair. Walked in, got a great price on my trade, better apr then I could get on my own and the selling price of their vehicle was spot on! Easiest car I have bought. Everyone from the managers to the sales people were all great and nice. I highly recommend this dealership. More
I had a great experience with Shawn my salesperson. Everyone was very accommodating and professional. I was in and out of the dealership in less than two hours with my new car. Thank you! Everyone was very accommodating and professional. I was in and out of the dealership in less than two hours with my new car. Thank you! More
Great communication ahead of my appointment to test drive. Very personal staff from top to bottom. Showroom clean. Cars obviously kept clean and taken care of while on the lot. I will go back again and drive. Very personal staff from top to bottom. Showroom clean. Cars obviously kept clean and taken care of while on the lot. I will go back again and highly recommend. More
Awesome experience from the first response from the online sales team, Greg I believe. My sales representative, Shawn, was awesome! He greeted me warmly and the vehicle that I was interested in was online sales team, Greg I believe. My sales representative, Shawn, was awesome! He greeted me warmly and the vehicle that I was interested in was waiting for me to take it for a test drive. I found everyone in the dealership to be very friendly and welcoming. The vehicle was just what I was looking for and so I returned the next day to purchase it. It looked good when I test drove it but it was shining like new money when I picked it up. And they included a free full tank of gas! A. Very stress free and hassle free experience. I highly recommend this dealership. Thank you! More
Greg, Patrick and Min responded to my questions quickly. They were patient with me through the entire experience from initial questions, special accommodations, test driving, negotiating, everything down t They were patient with me through the entire experience from initial questions, special accommodations, test driving, negotiating, everything down to the signature on the bottom line(s) and even after when Apple CarPlay was having me question whether I was tech savvy enough to own it. (SMH). I didn’t feel pressured to make a decision which was appreciated. High pressure sales are a quick “NO” from me. I felt they were honest and they made first time car buying a breeze. I had a harder time convincing my husband that I needed a new car than I did buying from Thompson Mazda! I will definitely return when I need a new vehicle, but hopefully that won’t be for a while! ;) More
Straight forward quick negotiations. Having toys for the little ones was great. Two years scheduled maintenance was another great perk. Not having the vehicle we wanted was a little disappointing but the ex little ones was great. Two years scheduled maintenance was another great perk. Not having the vehicle we wanted was a little disappointing but the extra day wasn’t a deal breaker. More