Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Great experience! Greg, Min, and Mike made the whole process seamless and straightforward. They were professional, friendly, and forthright. We were able to do all the Greg, Min, and Mike made the whole process seamless and straightforward. They were professional, friendly, and forthright. We were able to do all the negotiation from the comfort of our home (which we found out not all dealerships are willing to do) so that when we arrived at the dealership, all we had to do was the paperwork. Thompson also had the lowest out-the-door price out of all the dealerships we talked to. Both my husband and I agreed that this was the easiest car buying process we've experienced. We never felt pressured and left happy. Highly recommend. More
Good Deal. I got exactly what I was looking to get for my trade, which made the deal that much easier. The longest part was waiting for the vehicle to come back I got exactly what I was looking to get for my trade, which made the deal that much easier. The longest part was waiting for the vehicle to come back from detailing. More
Great Experience! A friend referred me to Thompson Mazda because she had a good experience there. My son met with Bob Vorbach and told him what I was looking for. I w A friend referred me to Thompson Mazda because she had a good experience there. My son met with Bob Vorbach and told him what I was looking for. I went the next day to test drive a vehicle. I would up getting something completely different from what I started looking for but I couldn't be happier. Bob was so knowledgeable and so patient. He understands that is it a woman's prerogative to change her mind... More
Excellent customer service! Did not feel pressured to purchase after test-drive. Rob W. provided a lot of info about the vehicle I was interested in, and was very polite & professional throughout the who purchase after test-drive. Rob W. provided a lot of info about the vehicle I was interested in, and was very polite & professional throughout the whole process. More
Great place for your next car purchase I researched a specific vehicle within 100 mile radius and found one of three at Thompson Mazda back in late November 2019. When I entered the dealers I researched a specific vehicle within 100 mile radius and found one of three at Thompson Mazda back in late November 2019. When I entered the dealership, Bob Vorbach approached me and we exchanged greetings. He was personable and professional but knew little about the off-brand car I was interested in. During the test drive the "check engine" light came on and we ended that visit with him promising me the issue would be resolved. (Note: Drove 114 miles round trip just to test drive it.) I received a call from him mid-December explaining the issue and that it was resolved. He further guaranteed that Ford warranty covered my purchase for many miles/months after my purchase. After a cordial call-back from Bob, I put my money together and again drove to the dealership, committed to buying my Ford C-Max. Bob was trough with his explaining the purchasing procedure and then ushered me to the Finance Manager, Steve McClemott, who again was professional and through. The purchase experience was complete in about an hour, and I left satisfied with the price and confidence Thompson Mazda had process all details flawlessly. I recommend Bob if you are in the market for a new or used vehicle. He'll take care of you! More
Shawn Is great! Great job Shawn. He tailored my needs to a great car and price. Although I wasn't able to surprise my wife, she was very happy with the CX-5. Great job Shawn. He tailored my needs to a great car and price. Although I wasn't able to surprise my wife, she was very happy with the CX-5. More
Great car buying experience from start to finish. I bought my first car from Thompson in 2013. It was my first new car purchase and loved the experience the first time around. No gimmicks, games, or a I bought my first car from Thompson in 2013. It was my first new car purchase and loved the experience the first time around. No gimmicks, games, or any of the other typical car sales tricks. Fast forward to December 2019, I was ready to upgrade. I was doing my due diligence and looking to find the best deal on the CX-5 Signature. Two other local dealerships over promised and under delivered. I got several phone calls begging me to come to their dealership to purchase my new car. I gave them a chance and it was some of the worst experiences I have had. Thompson was very transparent. I bought my first new car from Bob Vorbach. He’s a great person to do business with. I came in to the dealership for the first time in at least two years to do a test drive and he remembered the exact car I purchased from him in 2013 off the top of his head. To me, that says a lot about how Thompson does business. Bob said they could get me a good deal and he delivered. No pressure, no bait and switch, no false promises, and no harassing phone calls. I really enjoyed my overall experience at Thompson and highly recommend them if you’re looking at purchasing a vehicle. More
Fast and Friendly I told them I wanted no bells, no whistles. I got exactly what I wanted, sooner than expected, and was treated like a real friend. No one stalked me I told them I wanted no bells, no whistles. I got exactly what I wanted, sooner than expected, and was treated like a real friend. No one stalked me but they all made themselves available for all of my questions. Financing was simple and quick. I felt in complete control of all aspects of this scary decision to buy a new car. More
Ben is amazing!!!! This is the second car Ben Casey has help us purchase. He is so helpful and friendly. We had the best service!! Thank you Thompson Mazda and Ben. You This is the second car Ben Casey has help us purchase. He is so helpful and friendly. We had the best service!! Thank you Thompson Mazda and Ben. You guys are great!! More
Great experience Great service and best price. Got all questions answered in a timely manner. The entire team was very friendly , and there was no unnecessary sales pr Great service and best price. Got all questions answered in a timely manner. The entire team was very friendly , and there was no unnecessary sales pressure. I would purchase a car from them again in the future. Recommended. More