Thompson Used Cars
Baltimore, MD
236 Reviews of Thompson Used Cars
Be Mindful of Zero Percent The term sheet you'll be handed when negotiations start shows discounts which only apply if you are not taking a loan incentive (loan interest rate) p The term sheet you'll be handed when negotiations start shows discounts which only apply if you are not taking a loan incentive (loan interest rate) plan or providing your own financing. This didn't matter too much to us in the end, but it was a typical lack of transparency on the part of the dealership not to bring it up, which it wasn't. So, the reality is that it is not much different than any other dealership. As for who we dealt with, we don't even remember names except "Minnie" who took prelim loan info and "Steve" in finance. The regular sales staff didn't do too much. More
Really good experience at this dealership! Buying a new car can be stressful, however, Ben made us very comfortable and was extremely knowledgeable about the CX-5. We are pleased with our purchase! Thank y car can be stressful, however, Ben made us very comfortable and was extremely knowledgeable about the CX-5. We are pleased with our purchase! Thank you!!! More
Excellent Experience Shawn was exceptional and may buying a car a nice experience. I will most certainly recommend him and this dealership to my friends and family. Shawn was exceptional and may buying a car a nice experience. I will most certainly recommend him and this dealership to my friends and family. More
Good experience overall. The sales person was helpful and friendly. Easy process and got everything taken care of. Would shop here again in the future. friendly. Easy process and got everything taken care of. Would shop here again in the future. More
It was a great experience. I was given a great test drive which came with a detailed rundown of all the features(very much appreciated). The sales process was very easy and I was out of there quickly. Also, which came with a detailed rundown of all the features(very much appreciated). The sales process was very easy and I was out of there quickly. Also, brought the car in to get the Zurich shield done and that was also very easy and looks great. (not sure of the name of the guy that put on the Zurich shield) More
Outstanding Car Buying experience An overly aggressive Uber driver smashed into my car and I took it to Thompson for Service. Chuck from collision was just amazing! Friendly, honest, An overly aggressive Uber driver smashed into my car and I took it to Thompson for Service. Chuck from collision was just amazing! Friendly, honest, and returned calls and followed up always as promised! After all was said and done though, I decided to sell my old Mazda CX-5 and buy something new. From the moment I was first contacted by Greg about my trade in (I used the KBB.com Instant Cash offer service), I knew I'd be a customer. They gave me a great Price for my trade-in and Moiraine (MIN) was personable, attentive, but most of all, sincere. Mike, the GM and Blake were outstanding as well. This is my fifth or sixth Mazda since 2005 and by far the most fantastic buying experience. When I'm ready to trade in, Thompson will have my business. Thanks everyone! A Smith More
Amazing experience, especially compared to several other dealerships that we visited. Min was professional, friendly, and knowledgable. We were pleased with the entire process from start to finish. dealerships that we visited. Min was professional, friendly, and knowledgable. We were pleased with the entire process from start to finish. More
Shawn was hands down the best salesman we have ever worked with. We thoroughly enjoyed our time at Thompson Mazda for this, their transparent pricing, and honesty. Would highly recommend! worked with. We thoroughly enjoyed our time at Thompson Mazda for this, their transparent pricing, and honesty. Would highly recommend! More
This dealership was nothing but helpful for me to purchase my vehicle. They worked as a team and got the job done in the most professional way possible. I will recommend family and friends to purchas purchase my vehicle. They worked as a team and got the job done in the most professional way possible. I will recommend family and friends to purchase their next vehicle from Thompson’s. More
Shawn Recker was very helpful in finding a new vehicle that fit my budget. He went above and beyond to ensure my satisfaction in the car buying process. I’d recommend him for future potential customers. that fit my budget. He went above and beyond to ensure my satisfaction in the car buying process. I’d recommend him for future potential customers. More