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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

October 23, 2020

Kathy McKinney was fantastic representative. She was well versed on the Renegade I purchased and made the buying experience less stressful I would recommend her to friends and family. More

by PATTY.LAING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Edward Ashford, Greg Chilton
Oct 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us, Patty! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future. Enjoy your new Jeep Renegade!

October 23, 2020

Top Notch dealership. Extremely professional! I live in Salisbury Md and saw a truck they had for sale and drove up and got it. Rich Steelman was my salesmen and knew exactly what I needed. Extremely profe More

by wfj407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Frank Sanza
Oct 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We really appreciate you taking the time out to share your experience with us here at Thompson Chrysler Dodge Jeep Ram of Baltimore! Thank you so much for your kind words! We look forward to working with you again in the future so please give us a call if we can ever help out again!

October 23, 2020

I had a bad couple of experiences with the Service area. Friendly enough staff... they all treated me nicely. But the shop let me down on two different fronts. The body shop first... on a minor repair to fi More

by BILLY.TWIGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
October 22, 2020

Great customer service. Good interpersonal relations at the desk. The dreaded "you need more work" phone call was informative and safety related. Price? Not bad! More

by yrralban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Oct 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! At Thompson Chrysler Dodge Jeep Ram of Baltimore we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

October 22, 2020

I really was impress on how Meggie kept me informed about what was going on with my car. I ask her if she could try to let me know two days before my car was done so i can get the deductible up More

by FIXXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meggie
Oct 23, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for leaving such a great rating! Customer satisfaction is our top priority at Thompson Chrysler Dodge Jeep Ram, please let us know how we can help you again in the future!

October 22, 2020

I highly recommend Thompson! We are so happy with our purchase, and the transaction was super quick and easy! Everyone was very friendly and helpful! More

by rosst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Frank Sanza, Mario Locco
Oct 23, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for the amazing review! We look forward to helping you out at Thompson Chrysler Dodge Jeep Ram in the future with whatever you may need!

October 21, 2020

Yes it was despite having to wait longer then needed I was properly informed of the wait and I got what I needed done and was very satisfy. More

by andreedwards7238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're happy that overall you enjoyed your experience with us! Thank you for taking a moment to let us know about your visit to our service center. Please reach out if we can ever help out again!

October 21, 2020

I was very satisfied with my vehicle purchase experience. Also, when I took my car in to be serviced, the drop off , wait time, and pickup were smooth. More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cadden
Oct 22, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note! It's customers like you that make our job wonderful and we look forward to serving you again!

October 20, 2020

Devon was awesome. Had an issue with my bluetooth he went out of his way to help me. Very Friendly. Cashier was very friendly. Place was spotless. More

by jadex5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are so glad to hear your experience here at Thompson Chrysler Dodge Jeep Ram went well! As always, your satisfaction as our customer is our top priority, so give us a call or stop in if we can help you with anything else!

October 20, 2020

Considering the COVID-19 Pandemic a good is my rating. I would not social distance by asking customers to wait and stand or sit outside. More

by Waiting patiently
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking a moment to leave this feedback. Please let us know if you ever need further assistance!

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