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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

October 20, 2020

Jeff and Jim have always been friendly and helpful. They fit me in the schedule, call and give me updates on my jeep, and always have it ready when promised. All around fast and friendly customer service! More

by GEORGE.ELIOPOULOS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum
Oct 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks so much for your kind words George! We're happy to hear that you received fast and efficient service from our team here at Thompson Chrysler Dodge Jeep Ram, and appreciate your continued patronage! If you need help with anything else we'd love for you to stop in, or give us a call!

October 20, 2020

Good but the timing on accuracy of time is terrible take too long to complete the job what I mean by that is a quote of a day and a half it takes five days to get Vehicle . More

by louroot53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Oct 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We appreciate you taking the time to leave this honest feedback. We want to make sure you are absolutely happy with your experience and hope you will reach out if you ever have concerns or questions. Thank you.

October 20, 2020

Awesome service,Service team very friendly and the wait was not long said it would take 2 hours and it did.Richard even gave me advice on refinancing my Dodge for a lower apr.thanks guys. More

by lindasantiago5937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Jeff Tenebaum
Oct 21, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're delighted to hear about your terrific experience with our team. Congratulations on your new ride and please let us know if we can ever help out again!

October 19, 2020

Had engine light on. Found out it was for exhaust system,but ok to wait for next check up. After a while I scheduled and was handle very well. More

by DONVAUGHN6741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 20, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve. We greatly appreciate your business and look forward to continuing to support you in the future!

October 19, 2020

Super fast check in. Friendly staff. Almost no wait time. Vehicle was done in no time at all. Very pleased with service overall and definitely recommend. More

by Tim B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 20, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

October 18, 2020

Kathy gave us a great car buying experience. We knew what car we wanted to look at, called ahead and it was waiting for us to drive. The process was all smooth and quick. More

by Matt & Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
Oct 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

This review made our day! Thank you for your support and for leaving such wonderful feedback about your experience with Kathy. We hope to work with you again sometime!

October 17, 2020

Had a great experience in service and you can't beat the prices. Great guys in the services department and never had an issue. Will keep returning. More

by Jeffssu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Oct 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know how we are doing. We're happy you can rely on our team to offer a great experience. Please let us know if we can ever be of further assistance!

October 16, 2020

Very patient and great customer service! I would recommend this location to others! I’ve also decided to bring my car back for future service. More

by KAYSIESUMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie, Kristin Mullins
Oct 19, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

October 15, 2020

Always great takes car of my needs and always in communication apply all the needs to make my experience great always inform me of up coming services More

by bsj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Oct 15, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

October 15, 2020

It was a good experience it was completed in a timely manner love the car The salesperson new her product and made the sale enjoyable More

by CGFJR04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Greg Chilton
Oct 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

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