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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

October 15, 2020

I’ve only been at Thomson three times. Brought a Jeep, to buy a part, and for routine maintenance. Professionalism, courteous And friendly help received. More

by blacman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
Oct 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We take pride in giving outstanding service to every customer and we are happy to hear that your visit was no exception!. Thanks for leaving the wonderful review! We look forward to seeing you again!

October 15, 2020

It is always a pleasure to get service at this dealership. They take ownership of your problem and seek to resolve it in a quick, efficient, and professional manner. More

by Tim 8342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Oct 16, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance and for leaving such wonderful feedback!

October 14, 2020

The work was great. I had my vehicle towed to dealership without appointment understand that I had to wait for a slot to vehicle repair Thank You More

by MESMITH453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Oct 15, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do let us know if we can ever be of assistance in the future!

October 14, 2020

I had a great time as usual, the staff are always friendly and easy to work with. I always feel like they go above and beyond. My service advisor Devon (74626) is always very helpful and knowledgea More

by MARQUIS3454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 15, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve. Please let us know if we can ever help out again!

October 14, 2020

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by JACK.BUNJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Oct 15, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the terrific 5-star review! We hope to work with you again sometime!

October 13, 2020

Excellent brought three cars from them Calvin Reed Jr was kind ,helpful, thoughtful and willing help in anyway he could he is an excellent salesman More

by GLADYSPRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Calvin Reed Jr, Greg Chilton
Oct 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Thompson Chrysler Dodge Jeep Ram of Baltimore. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

October 13, 2020

The receptionist was wearing her mask on her chin and coughing heavily into her hand. Numerous employees with masks under nose. It was unacceptable and I don’t have any desire to return to this dealershi More

by BETHKG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon Duncan
Oct 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We want to assure you that we take your concerns seriously and are looking into this situation. Please reach out when you have a moment so that we can learn more about this situation. Sincerely, Joe Sweitzer, Service Director, 410-282-9600

October 13, 2020

Great service, even with COVID employees are very helpful. The staff as usual are very friendly. I appreciate the honesty from staff about service issues. More

by BJJONES116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum
Oct 14, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

October 12, 2020

Rich has sold my wife and I, 2 vehicles In the last 3 years. He is very honest and gets us great trade in values and works with our specific needs. If you can’t find the vehicle on his lot, he’ll help yo More

by Bobbyop8
Recommend Dealer
Yes
Employees Worked With
Rich Steelman
Oct 12, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your continued support! It is always a pleasure to serve you, and we look forward to seeing you again next time.

October 12, 2020

Sales department did great at making the deal. They were honest and cared about my needs during the process. They also did not push or try to push more than I wanted in a truck.. definitely will tell all More

by kengontasz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden, Frank Sanza
Oct 13, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy our team was able to help you find the perfect truck for your needs. Thank you for this wonderful feedback and for recommending us to others. Please let us know if we can ever help out again!

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