Thompson Chrysler Dodge Jeep Ram of Baltimore

Courteous, got me in without an appt and service completed in the time they quoted. Downside...waiting area needs an upgrade/improvement. Feels like stuck in a hallway instead of a lounge. Addition completed in the time they quoted. Downside...waiting area needs an upgrade/improvement. Feels like stuck in a hallway instead of a lounge. Additionally, fixed tire needing repair, but did not set all tires to equal inflation. More

Matt was a very good salesman,who did his best to make us happy with the deal we got on our Jeep Compass. Very good job.I did have to take in next day due to low tire pressure. They overfilled the tires to 4 happy with the deal we got on our Jeep Compass. Very good job.I did have to take in next day due to low tire pressure. They overfilled the tires to 40 psi, and I had to let air out after. More

We received excellent customer service and care at this dealership when we went to trade in our car. They worked hard to give us the best possible deal that fit our budget. dealership when we went to trade in our car. They worked hard to give us the best possible deal that fit our budget. More

I love The dealership but whenever I take my truck in for service and Jim Umpleby is not there , I get poor cuomer service. I am not treated like a customer.. service and Jim Umpleby is not there , I get poor cuomer service. I am not treated like a customer.. More

I purchased a 2020 Challenger and Issues with it within 24 hours. I returned the vehicle. This would have been my third car with Thompson but issues with the car made me decide not to buy it Kathy was 24 hours. I returned the vehicle. This would have been my third car with Thompson but issues with the car made me decide not to buy it Kathy was great as always to work with. I will be back as soon as Thompson has something in stock that I like More

Great transaction! From the initial contact with the Internet Sales Manager (Art Bush) to working with and completing the deal with Kathy McKinney, my sales associate was very smooth! The laid back, non Internet Sales Manager (Art Bush) to working with and completing the deal with Kathy McKinney, my sales associate was very smooth! The laid back, none pushy attitude was easy to make working with her a pleasant process. The purchase process was very friendly and went fast. I will work with Kathy again, no questions asked. More

Jeff was great. He was responsive and helpful. But a part had to be reordered twice. And the shuttle service was not reliable. They couldn’t find the shuttle in my first visit. had to be reordered twice. And the shuttle service was not reliable. They couldn’t find the shuttle in my first visit. More

Calvin gave us A+ service that was informative and unpressured. Most impressive car buying experience I've had to date. A definite place to recommend to your friends and family. unpressured. Most impressive car buying experience I've had to date. A definite place to recommend to your friends and family. More

The employees at Thompson are awesome! They were so helpful, friendly, and knowledgeable that after my daughter brought her car, I went back a month later and purchased one also. I can’t thank Matt and helpful, friendly, and knowledgeable that after my daughter brought her car, I went back a month later and purchased one also. I can’t thank Matt and Greg enough for all the time and patience they sent in making my deal work. I highly recommend this location. More

Thank you mr.joe for scheduling me a return appointment! And thank you mechanic derrick,for the ride..and mr jeff i appreciate ur kindness. Sandra cole And thank you mechanic derrick,for the ride..and mr jeff i appreciate ur kindness. Sandra cole More